Globe extends personalized service to more broadband customers through Viber communities

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Through challenging times, Filipinos have always found solace and support in being part of communities. That sense of belonging in a space with people we share something with has become a lifeline, especially as we continue to battle through the pandemic.

To extend Globe’s unique brand of care, the leading digital solutions platform is reaching out to more broadband customers by setting up new Viber communities.

Globe At Home has set up three more Viber communities this year to serve residents of Bonifacio Global City and McKinley, Acacia Estates, and select villages in Quezon City.

To date, Globe has 14 Viber communities catering to more than 7,000 members from Valenzuela, Cavite, Naga and Camarines Sur, Legazpi and Albay, Cebu, Davao, and other partner villages.

“These communities are our way of bringing care closer to home, assuring our customers that help is only a message away when they need it. Concurrently, our hotline remains open for customers who need utmost care such as our senior citizens and those affected by calamities,” said Beck Eclipse, Globe’s Chief Customer Experience Officer.

Broken down, ​Globe owns and manages 11 Viber groups with ​a total of ​5,406 members​, and joined 3 groups established by partners to serve​ 1,986 members.

Since the launch of its first Viber community in 2020, Globe At Home has continued to make strides in expanding to other communities around the country.

This brand of #AlagangGlobe is part of the company’s commitment to the United Nations Sustainable Development Goals, particularly UN SDG No. 9 which highlights the roles of infrastructure and innovation as crucial drivers of economic growth and development.

These localized groups deliver targeted and more focused servicing such as addressing community-specific queries and concerns like fiber availability in the area and local service disruptions, recommending the best customer channel for a specific concern, and offering products that are relevant to the community. Members also get immediate assistance from live Globe Care Specialists and same-day repair visits depending on the time the concern was raised.

Likewise, the communities provide updates on the latest plans and relevant offers in their areas, as well as restoration efforts in case of outages.

More and more customers use these Viber communities to get the support they need and are sharing their positive experience.

"Thank you for your call and for speedily resolving the issues I brought up on this platform."

- Quezon City Community Member

“Just sharing feedback regarding this community chat. I joined and messaged them yesterday because I was having connectivity issues. They called me immediately and sent a technician this morning to check on my modem and mesh. It was fixed within an hour. So happy!”

- Acacia Estates Community Member

“Hello! Just wanted to extend my thanks for resolving my speed issue yesterday. All is well now. Thank you!”

- Ayala Westgrove Community Member

"Thank you so much Alagang Globe - Naga and CamSur for the prompt action on my concerns. God bless!"

- Naga and CamSur Community Member

“An actual person will reply and eventually contact you as needed. Worked for me and the response was great!”

- Acacia Estates Community Member

"Thank you for being so prompt and attentive."

- Alabang South Community Member

Interested Globe At Home postpaid and prepaid customers can check if there is a Viber community in their area by accessing the link or QR code at https://glbe.co/viber-help. Customers living in villages with existing Viber communities may also check with their respective homeowners associations on how to join.

“We believe that having an active presence in Viber communities enriches the service experience of our customers. This digital channel allows us to reach out directly to more customers than ever before,” said Eclipse.

Globe will continue to roll out more Viber communities in the coming months and introduce new features to further enhance customer experience.

To learn more about Globe, visit www.globe.com.ph.

Good Vibes Tayo DITO: Get exclusive premium items from Viber when you purchase your DITO sim with a friend!

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(Manila, Philippines) - Newest telecommunications player DITO Telecommunity has teamed up with Viber, one of the most popular messaging apps in the country, for Good Vibes Tayo DITO - an exclusive promo from July 23 to August 31, 2021, where consumers can avail of exciting Viber Premium items when they purchase their DITO SIM cards in pairs.

"At DITO, our goal is to empower Filipinos through stronger connectivity with our fast, reliable, and value-for-money data services. By partnering with Viber Philippines, we are hoping to provide a seamless and enjoyable experience of the country's most preferred messaging app to more subscribers all over the country," said Jasper Evangelista, DITO's Brand & Marketing Director.

The Good Vibes Tayo DITO promo is just one of the many programs DITO and Viber have in store for Filipino subscribers. Now, Viber users can enjoy connecting with their family, friends, colleagues, and loved ones non-stop using DITO's reliable and affordable data promo offers.

"Viber is looking forward to expanding its calling and messaging services to more Filipinos all over the country with this exciting partnership with DITO, a new and dynamic telecom company," said David Tse, Senior Director, Asia Pacific at Rakuten Viber. "We are focused on our shared goal of providing services and programs that enable people to keep stronger, more secure and seamless personal and professional connections that impact their daily lives."

The Good Vibes Tayo DITO promo will be available in select DITO stores and partner stores. To join the promo, customers must purchase two (2) DITO SIM cards from participating DITO stores, activate the SIM cards, and register their DITO numbers using the Viber app. Once registration Is complete, the pair will be entitled to join a lucky draw and win exclusive Viber premium items such as plush toys, notebooks, tumblers, and other exciting prizes!

Check out the official social media pages and websites of DITO (www.dito.ph) and Rakuten Viber (https://www.viber.com/en/) for the full list of participating stores and more details on the promo mechanics.

CHERRY announces its third Viber Exclusive Promo, until April 30, 2021

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The Cherry Viber Community just keeps getting bigger! To thank the warm and unwavering support of all its members, CHERRY rolls out its third Viber Exclusive Promo which will run until April 30, 2021.

Now is definitely the best time to join the group to know the brand’s latest updates and be the first to score CHERRY’s exclusive offers and special promos. You may also enjoy FREE delivery within Metro Manila for the following items that are up for grabs:

Now available for only P3,999 from P4,199, get your hands on the Cherry Mobile Aqua S9 with FREE tempered glass. Part of the brand’s most talked about Aqua Series lineup, this quad-camera smartphone is truly a bang-for-bucks. Featuring 13MP + 5MP + 2MP + 2MP rear cameras, you may enjoy taking great snaps of moments that are one for the books. You can also binge-watch or play games on its 6.52” HD+ TrueView Display mounted on a sleek exterior that comes in Black, Fusion Sky, Aqua Blue, Jade Green, and Flare Red. It runs on Android 10 with 4GB RAM and has 64GB expandable memory.

Meanwhile, the Cherry Mobile Flare S7 3gb is now available with FREE SIM for just P2,999 from its original P5,028 SRP. With such huge discount, you can already enjoy its 5.5” HD+ TrueView Display and 13MP main + 2MP depth sensor cameras both for rear and front. It runs on Android Oreo 8.1 with 3GB RAM and 16GB ROM. It is equipped with fingerprint scanner and face unlock ID for security.

Now more than ever, staying safe should be your utmost priority. Perfect for the dry summer season and a must-have essential for the new normal, the Cherry Ionizer with Air Purifier and Humidifier is yours with FREE extra filter for as low as P4,000 from P4,600. It emits up to 170 million negative ions (healthy anions), has 4-stage filtration system, and 99.98% purification rate. It is also very handy with its soft touch keys, sleep mode, and child lock feature. Get this now to get rid of dryness in the air at home with this device’s 300mL water capacity.

Five CHERRY accessories for a much lower price! For only P790 from P930, you may already check out the ACCESSORIES PACKAGE which contains the PL100 Powerbank, Pulse S2 Wireless Headset, NP10 Nitro Port Adapter, and UC10 Micro USB Cable or UC20 Type-C Cable. These are perfect for your all-around needs, from charging to music streaming.

An ideal duo for future long drives and out-of-town travels, the Cherry x Deerma NU05 Wireless Juicer + DH060B Travel Kettle Bundle can be yours for as low P2,099 from P2,980. With the Cherry x Deerma NU05 Wireless Juicer, you can make smoothies and freshly-squeezed juices even on the road. It features 6-point blade, smooth blending, is rechargeable, and fast-charging. It is equipped with 15000mAh battery allowing you to make up to 6 glasses. On the other hand, the DH060B Travel Kettle is made of food-grade silicone material, and is lightweight and foldable making it portable. Make sure to tag this duo along on your next trip!

Finally, the Cherry Robotic Vacuum Cleaner, priced at P888, is also part of the promo. It efficiently removes dirt with 350mL dust box capacity, 500Pa suction, and anti-collision feature. It has 18000mAh battery capacity and can last for up to 90 minutes of operating time upon full charging.

Don’t miss out on this chance and be part of the fun and fast-growing CHERRY Viber Community at:

Cherry PH Community: https://bit.ly/CherryViberCommunity

Viber’s New Facelift Includes Lightning-Speed Chats And Other Cool Changes

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Viber, the leading messaging app, rolls out a new chat screen design that gives its one billion registered users a beautiful and remarkably efficient chatting experience, with messages sent and delivered at twice the speed and receive status updates! 

The upgraded design is now available for all iPhone users and will be rolled out soon to Android users.

Have you ever been chatting with a friend and wondered: Did they even open my message? What is taking them so long to respond? Viber takes instant messaging to ‘ultra’ real-time level with its chat screen facelift and the following new improvements that you can now enjoy as a part of its ever-growing community:

Faster messages than ever before.  You can now exchange messages twice as fast as before, so your chats will flow more naturally and move along more quickly and eliminate the panic of an unanswered text.

Quicker message status icons.  You can now quickly see whether your recipient has read your message with these new message delivery status icons:  ✓ means your message is sent; ✓✓ means your message has been delivered to your recipient’s phone; while ✓✓ means your recipient has seen your message.

Bigger & brighter chat bubbles. Viber’s new brighter chat color scheme and bigger chat bubbles show more content in the screen making it easy for you to see and focus more on the chat’s content at one glance.

A sharper GIF, photo and video experience.  Now, you can receive bigger photos or videos from your family and friends in bigger, better quality thumbnails in your chat screen.

Of course, Viber is equipped with end-to-end encryption by default, making it the safest messenger out there. Users know that by using Viber their data and content isn’t shared with third parties, while even Viber itself can’t access it—giving them 100% privacy.

“Providing an exceptional communication experience to the hundreds of millions of people using Viber passionately every day is what drives us for constant innovation. We wanted to give our users a fresh stunning look, that not only looked good but really runs better from the inside out” says Ofir Eyal, VP Product of Viber.

“Everything we do revolves around how we communicate with each other and how we ultimately connect. Now, no matter where our users are located around the world, they will have the fastest service available all without compromising a fun, quirky and visually stunning chat experience.”

Experience the new, fresh chat screen with faster messages when you update to the latest version of Viber today!

Brighten up your Viber chats with Petron Best Day stickers

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Looking for new ways to express yourself in your Viber chats? Oil industry leader Petron Corporation has just released its set of Petron Best Day stickers, downloadable for free on your Viber from the Viber sticker market. 

Most of the stickers are motorist-relevant, with messages like ‘road trip’, ‘traffic lang, please wait’ or ‘stopover muna’.  There are also safety reminders like ‘mag-seatbelt ka’ or ‘ingat, have a safe trip’. There are also some commonly used expressions like ‘good morning’, ‘congrats’, ‘ok’, and ‘thank you’, giving you a fresh set of images for greeting your Viber buddies.

The sticker set is designed to be upbeat and positive, in keeping with the Best Day at Petron theme. The set is available as a free download from the Viber sticker market only from January 9 to April 9, 2017. However, once downloaded, the set will continue to be part of your Viber app.

Keep using the Petron’s Viber stickers and you might actually receive a surprise Best Day experience at one of the participating Petron stations! 

Download the free sticker set at http://viber.com/stickers/petron_ph now, and start sharing the Best Day experience with your road trip buddies. 

Uratex brings fun with sleep-themed Viber Stickers on the thread

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A relaxing and restful moment . . .  with comfortable softness of a mattress, everyone is assured of a good night’s sleep every time. A morning beautiful  when you wake up happy, you can say  "ang ganda ng gising nyo!"

Here's to share from the country’s leading manufacturer of quality foam and mattresses.

Uratex is at the lead of its “Ganda ng Gising” campaign which is geared towards expressing the benefits of good sleep and inspiring Filipinos to take its value as much as working hard through the day is important. Good quality sleep is beneficial not only to everyone’s health but also to one’s mood and disposition upon waking up to a brand new day.

Aside from a wide range of innovative sleep solutions offered by Uratex, the Sleep Specialist opted to reach its market through a creative and trendy way of picking up good mood and vibes with the use of Viber Stickers. With the use of comical drawn cartoons as a base for its excitingly fun phrases, Uratex’s 22 sleep-themed Viber Stickers are set to put fun in every conversation whether it is just a simple greeting in the morning or bidding someone a good night’s sleep come bedtime.

The stickers are using conversational phrases that are very much relatable to almost every Filipino netizen. Phrases like, “gising na, girl!”, “tulog na, bes!”, and “ang ganda ng gising mo!!” are just some of the few that are very likely to be used in everyday conversations. “Antokyo Japan” on the other hand could also pun its way through every thread, and the dreaded “zombie mode” is also a take in trying to poke fun at something that most hardworking Filipinos are getting into on a regular basis. 

More than putting some fun into daily conversations on Viber, Uratex also pushes bringing in some positivity in every thread. And this kind of disposition could be achieved every day, just by simply taking a good time off from daily stress then on to a good mattress where one could get all the good quality sleep he needs for the next day. 

Uratex’s Sticker Pack can be downloaded for free via the Sticker Market for Viber. 

To know more about the sleep solutions that Uratex can offer, visit their website at www.uratex.com.ph and make sure to like their Facebook page at www.facebook.com/UratexPhilippines.

About Uratex Philippines

For more than 48 years, Uratex remains to be the country’s industry leader in manufacturing quality foams and mattresses that help everyone sleep better. As a commitment to excellence, it continues to innovate itself by using the latest technologies to deliver exceptional comfort and support in each mattress. 

For more information, visit www.uratex.com.ph or call the Consumer Hotline, 888-6500. 

#ViberNowOpen as it celebrates 25 million Filipino users! Viber partners now with the Presidential Communications Office and Gary V

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As Viber Philippines recently had a media event called Viber Now Open held at Valkyrie, Bonifacio Global Center last July 21, celebrating 25 million Filipino app users and launch more interesting new things and stickers for Viber users. 

Viber, the Philippines’ leading communications app, celebrates its continuous growth in the country as it recently hit 25 million unique registered users nationwide. Viber also officially opens its doors to brands and businesses in the Philippines

Viber has become a household name for Filipinos here and abroad when it comes to connecting with their friends and family.

Each month, Filipinos send over 44 million stickers through Viber messaging and group chats. Viber stickers have indeed become a new and fun way for Filipinos to communicate and express themselves.

At the celebration party of Viber last July 21, Viber Regional Head for Southeast Asia, Crystal Gonzalez, said “we truly appreciate the overwhelming and continued support from our Filipino users and we’re committed to making Viber even better through local content and partnerships that celebrate and empower Filipinos and be part of their daily lives.”

Based on Viber’s latest sticker data, users in the Philippines are fond of sending stickers about daily expressions such as “Xoxo” (kiss mark), “Good night”, “Good morning”, thumbs up, “I miss you”, “Thank you”, and sad face.

Moreover, the most downloaded sticker packs in the Philippines—Violet, Freddie, Yango, LegCat, Noy Pi, Becky Vibe, and Vibe On—feature famous Viber characters as well as slang words that Filipinos use on a daily basis.

To make sticker content more relevant for Filipino users, Viber has partnered with the Presidential Communications Office to create awareness on being a #PartnerForChange and has collaborated with the country’s most-awarded male recording artist and performer, Gary Valenciano.

You can now download the free #GVonViber Sticker Pack, which features legendary Filipino musician/singer/songwriter, Gary V, and his iconic song titles like “Hataw Na,” “Shout For Joy,” “Take Me Out of the Dark,” “Di Bale Na Lang,” “Sana Maulit Muli,” “Eto Na Naman,” among many others.

To download, visit the Viber Sticker Market and search for #GVonViber.

Also follow Gary V’s Public Chat for behind the scenes and his conversations with his family and celebrity friends (Visit www.viber.com/garyv).

Viber is also a #PartnerForChange, and being the leading communications app, has partnered with the Presidential Communications Office to launch a Public Chat (www.viber.com/presidentialcom), providing official news and announcements straight from the Presidential team.

Ms. Crystal Gonzales, Viber Regional Head for Southeast Asia

The #ViberForChange Sticker Pack was launched using the most popular expressions and social media memes like “Just DU it!,” “Change Is Here,” “Aprub Yan!,” “Proud to be Pinoy,” “Daghang Salamat,” among others.

Lastly, to further enrich content and engagement with Viber users, Viber is officially opening its doors for business and partnerships in the Philippines. Brands, celebrities, and organizations can now partner with Viber and open branded stickers and Public Chat accounts, reaching millions of Filipino Viber users here and abroad. Viber has collaborated with industry leaders like Jollibee, Coca-Cola, Sunsilk, Globe, Smart, PLDT, GMA News, Inquirer, ABS-CBN, and McDonald’s.

"We invite brands, influencers, and businesses to work with the Viber team if they want to step up their game and engage with our 25 million Viber users,” Gonzalez added.

And there's more! Expect more Viber stickers to come and enjoy!  

Here are more picture of well known celebrities who made the guests got wild singing and dancing with them while performing their famous songs.

Gary V

Nina and Joey G

Side A Band's Joey G

Nina

Gab and Gary V

Viber event was hosted by Toni Toni and Sam YG

About Viber:

Part of the Rakuten family, Viber freely connects users around the world with the people that matter

to them most. With more than 754 million unique users on the platform, Viber allows people toconnect in the way that works best for them, whether that’s through individual messaging, video

calls, group chats, or following brands and celebrities on Public Chats. Viber can be used on

iPhone®, iPad®, AndroidTM phones and tablets, Windows Phone, Windows®, Windows 8®, Mac, Linux and Symbian devices over mobile or WiFi connections.

For partnerships, contact sea@viber.com. For media inquiries, contact philippines@viber.com.

Globe boosts your favorite promos with the Free Facebook and Viber

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(L-R) Globe Vice President for Prepaid Brand and Portfolio Management Raymond Policarpio, Globe Director for TM Brand and Portfolio Management Trina Sebastian, Globe Vice President for Content Jil Go, and Globe Senior Advisor for Consumer Business Daniel Horan.

The country’s number 1 mobile brand Globe Telecom continues its drive to position the Philippines as the Digital Lifestyle Capital of the World by giving customers free access to Facebook and Viber with their favorite Globe call, text, and surf promos. 

Starting September 1, 2015, all Globe Postpaid, Prepaid, TM and Tattoo customers can enjoy free access to Facebook and Viber when subscribed to promos including GoSURF variants and other existing call and text promos such as GOUNLI, ALLNETCOMBO and TMSULITXT, among others without the need for a Wi-Fi connection.

​FULL FREE FACEBOOK EXPERIENCE​
As the only telco in the country to offer a free full Facebook experience, customers will be able to view photos, stream videos uploaded on Facebook, as well as post, like, share and make comments on the social networking site. Globe Prepaid and TM customers subscribed to their promos will automatically get free access Facebook. Postpaid customers on the other hand can opt-in by texting FREE FB ON to 8888.

​​
​VAST VIBER FUN
Alongside Facebook, the browsing experience is made even better with free access to Viber. Customers can enjoy sending stickers, chatting with friends and groups, and staying connected with other Viber users around the world. Those registered to a Globe text promo can get Free Viber chat, which includes sending and receiving messages, as well as stickers, doodles, and photos. Exploring public chat is also free. When registered to a call or surf promo, customers can enjoy Free Viber chat, complete with voice and video calls. Postpaid customers can instantly enjoy Free Viber call and chat for the entire promo duration.

​MOBILE DATA LEADERSHIP
Globe continued to dominate the country’s mobile data segment after posting mobile browsing and other data revenues of P9.5 billion in the first six months of the year, a 53% growth from previous year’s level at P6.2 billion. On a quarterly basis, second quarter 2015 revenues reached P5.1 billion, up 16% from previous quarter at P4.4 billion.

This achievement brought the contribution of mobile data revenues to total mobile revenues by 23% as of 1st half of 2015, coming from 16% the previous year.

With mobile data business growing at a rapid pace, data users from overall Globe mobile customer base have grown to 37% during the same period, a substantial increase from previous year’s 17%. Wireless data traffic on the Globe network has also increased by 82% year-on-year with the growing number of smartphone users and applications that leverage the internet.

To support the growing demand for bandwidth-heavy services such as broadband and data, Globe spent around P11.4 billion in capital expenditures in the first half of 2015.

For more information on Free Facebook, text FREE FB HELP or FREE FB STATUS to 8888 or visit www.globe.com.ph. 

To know more about accessing Viber for free, visit www.globe.com.ph/freeviber.

#ShareYourVibe with Globe FREE Facebook & FREE Viber

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Starting 2015 with a bang! This New Year 2015 is off to a great start for Globe subscribers!

Globe the leading telecommunications network in the Philippines has just announced that they are bringing back FREE Facebook to all their subscribers starting January 13, 2015 and will last for an entire month.

#ShareYourVibe starting January 13! FREE Facebook and FREE Viber from Globe!

Watch the official announcement video below by Peter Bithos, Chief Operating Advisor of Globe Telecom.

And here is the Message from Peter Bithos, Chief Operating Advisor, Globe Telecom

 Happy New Year! Enjoy the world of Globe! It’s time to #ShareYourVibe! See you guys! 

VIBER releases new designs for iPhone and comes to Blackberry 10 for the first time

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Popular Messaging And Voice App Viber Unveils Version 4.2 For iPhone With A Redesigned Look, A Bevy Of Feature Updates, And Long Awaited BlackBerry 10 App

VIBER, the leading mobile communications platform offering free messaging and HD-quality phone calls, announced today the release of its redesigned iPhone app that is designed for iOS 7, bringing multiple enhancements to iPhone users.

The company has simultaneously released a new mobile app for BlackBerry 10, bringing Viber to BlackBerry’s latest OS with many of the most popular Viber features for the first time.

“Viber has been redesigned from the start for simplicity and ease of use. For our iPhone release we took our cue from the clean, flat look of iOS 7, we wanted Viber to feel like a completely seamless part of the device,” said Talmon Marco, CEO of Viber. “Our BlackBerry 10 app is a beautiful twist on our design delivering the most up to date experience for our users.”

Both the iPhone and BlackBerry apps have been enhanced with powerful new features that expand the functionality of the platform. Importantly, Viber 4.2 for iPhone allows users to send multiple photos and videos at the same time and create a block list of unwanted numbers or contacts.

Additional iPhone updates include: 

Send longer video messages 

Show status when a user “is typing on" Android Tablet, Linux, Mac, PC or Windows 8 

Bug fixes 

Top amongst the BlackBerry 10 features are Viber Out and the Viber Sticker Market, which provide users with ways to use the platform, communicate with their friends, and have fun in the process.

In addition, the version features a host of classic features that BlackBerry 10 users have been waiting for:

Text with your friends in one-on-one and group conversations 

Make free calls with HD sound quality 

Share photos, videos, voice messages, locations, stickers and emoticons 

Push notifications guarantee that you never miss a message or call, even when Viber is off 

Support for the Viber Desktop application on Windows and Mac 

Translated into 34 languages 

About Viber:

Viber is a pioneering mobile messaging, voice and video service. Viber lets everyone in the world connect. Freely. Users can send free text messages, fun stickers, photos, videos and doodles, share locations anywhere in the world, make free HD-quality calls and communicate with Push-To-Talk. With Viber Out, users can make low-cost calls to any phone number around the world. Viber is available for iPhone®, Android™ phones and tablets, Windows Phone, BlackBerry®, Blackberry® 10, Windows®, Windows 8®, Mac, Linux, Symbian, Nokia S40 and Bada devices over 3G/4G or WiFi connections. With over 300 million users in 193 countries, Viber is constantly innovating by introducing new platforms and adding fun new features. Viber is a Rakuten Group company.

More information and updates, visit :

https://www.facebook.com/viber

https://twitter.com/viber