Extra Budget for Holiday Preps: Grab and Maya Team Up for Easy Credit Access

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Grab users can get as much as Php 30,000 in just three easy steps

As the holiday season approaches, many Filipinos are already planning festive celebrations – from grand feasts and family reunions to exciting travel plans. To help make these moments even more memorable, Grab and digital bank Maya have teamed up to offer a fast and convenient way to access extra funds in time for the holidays.

Introducing Maya Easy Credit on Grab, a hassle-free loan option that allows eligible Grab users to borrow up to ₱30,000 without the need for collateral, paperwork, or the usual waiting time associated with traditional loans. This collaboration is designed to ensure Grab users can enjoy a smooth, seamless borrowing experience just in time for the holiday rush.

If you are a frequent Grab user, you could be among the pre-selected users eligible to apply for a Maya Easy Credit! There are two ways to verify this!

1, Check your Grab Homepage for a ‘Say Yes to Extra Budget’ Icon

2. Check your Grab in-app notifications and messages if you have received an offer to apply for a Maya Easy Credit Loan

If you've spotted the homepage feed card or received the Maya Easy Credit notification, you're just a few steps away from applying for your loan. We've simplified the process for Grab users:

1. Apply: Click the link in your notification box or the feed card. Hit 'Apply Now'. You'll be directed to a Grab form that needs to be filled out.

2. Verify: Enter your Grab-registered number to receive an OTP. As a pre-qualifier for the Maya Credit Loan, you'll also be asked to provide consent to share your Grab information with Maya.

3. Review: You'll then receive a notification from Maya Bank where you will be provided instructions to view your Maya Easy Credit Offer on the Maya app and subsequently input application details. If you're satisfied with the offer, you can proceed to open a Maya Credit account.

Harnessing the power of data analytics, Grab and Maya have optimized the evaluation of creditworthiness, ensuring the entire application process is made extra fast and convenient! With Maya Easy Credit, you can effortlessly make various QR PH transactions, shop at the Maya Store, or make online payments with selected merchants with an extra budget of up to P30,000. You can also use Maya Easy Credit to cash into your Maya wallet, which you can link on the Grab platform and include in your choices of cashless payment options for your transactions on the leading superapp.

Maya Easy Credit on Grab is the perfect financial tool to help with all your holiday preparations, offering you quick, easy access to extra funds when you need them most.

Grab PH Opens Doors for Future Business, STEM, Sustainability Leaders

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The leading superapp is now accepting new GrabScholar applications

Grab Philippines Country Head Ronald Roda [center] spearheads the

 official launch of GrabScholar Batch 3

Grab Philippines, together with partner and co-facilitator Bagosphere, is once again ready to welcome a fresh batch of applications for its GrabScholar program. This new cohort will mark the third generation of Filipino GrabScholars since the program's official launch in the country last 2023.

GrabScholar is a three-pronged program that covers full-time college scholarships, bursary support for educational needs, and a career acceleration pathway for aspiring Business Process Outsourcing (BPO) professionals.

The latest iteration of GrabScholar covers full-ride merit-based college scholarships specifically for three- and four-year degrees in Business, Sustainability, and STEM (Science, Technology, Engineering, and Mathematics)[1] at any college or university in the Philippines. It also extends bursary support from Kindergarten through Grade 12.

With these updates, the leading superapp intends to create professional pathways for the next generation of leaders in the abovementioned fields. Grab is geared to provide more meaningful support to its college scholars by connecting them to training, mentorship, internship, and potential employment opportunities within the company.

GrabScholar is part of Grab’s broader GrabForGood initiative, aimed at creating opportunities for social progress and growth for more Filipinos, and Southeast Asia at large.

Grab Philippines Country Head Ronald Roda shares, “I am fortunate to have had the privilege of accessing education through scholarships. As the son of educators and a scholar from elementary to graduate school, I deeply understand the transformative power of educational opportunities. Through the GrabScholar Program, we will empower more of our young and hardworking Filipino students with access to quality education. We hope that this program will widen their path towards achieving their dreams.”

In this batch, Grab will be awarding full-ride merit-based scholarships to six freshmen college students and providing School Expenses Aid worth PHP 2,500 to 300 K-12 students. The leading superapp is also co-funding scholarships for a fellowship program for 150 aspiring BPO professionals.

Among the scholars from the program’s second batch is Sophia Sy, a college GrabScholar taking up BS Medical Technology at PHINMA-St. Jude College Manila and the niece of GrabCar driver-partner Mary Sy. Sophia shares, "There are many Filipino students like me who are determined to achieve our aspirations. However, despite their passion and hard work, many lack access to essential opportunities to pursue academic goals. GrabScholar has bridged this gap for me, and I express my gratitude through my hard work and commitment to excellence as I finish my Bachelor’s Degree – a step closer to my dream of becoming a medical doctor."

"Sophia’s story is a testament to how Grab’s positive impact on its driver community goes beyond just providing livelihood. It extends to transforming the lives of their loved ones for the better," Roda adds. Sophia joins the community of Filipino GrabScholars, which is now composed of 12 full-ride college scholars, over 600 bursary awardees, and 300 BPO Skills training graduates.

Interested applicants for the third batch of GrabScholar can visit this link for more information.

 

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^[1] Except medical courses

GrabFood FanFaves 2024 is LIVE: Celebrate the Nation's Culinary Favorites with New Categories

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Grab is thrilled to announce the return of GrabFood FanFaves 2024, Grab's annual campaign that celebrates Filipino foodies’ most loved food items of the year.

Get ready to vote and let your foodie voice be heard as GrabFood FanFaves 2024 touts new categories such as Top Asian, Filipino and Dessert Options. Cast your votes until September 12, 2024 by ordering from your favorite merchants!

"GrabFood FanFaves is more than just a campaign; it's a celebration of the diverse Philippine culinary scene. From well-known brands and international cuisines to our cherished local eateries – we honor them all. These gastronomic gems have been the backdrop for countless Filipino memories, and we're privileged to have GrabFood as a conduit for food enthusiasts to explore more of our rich food culture. Through GrabFood FanFaves, our platform and our dedicated consumers shine a spotlight on those who have made our moments extra special with their exceptional food and offerings," shares Greg Camacho, Grab's Director for Deliveries.

Vote for more merchants under more categories

Over 20 prestigious awards are up for grabs, waiting to be claimed by your favorite GrabFood merchants. Every order you place is a vote, a show of support for your beloved restaurants.

In the National Icons category, we're on the hunt for the best in fried chicken, pasta, burgers, pizza, and more. The nominated items with the highest number of orders will be named Platinum winners, earning a spotlight in an array of in-app features and other media platforms. Not to be outdone, any dish that reaches 10,000 orders will be honored with Gold status.

But that's not all! We're also recognizing fan favorites in Asian, Filipino, and dessert categories, as well as regional food brands that have captured our hearts.

Lastly, for the first time, GrabMart merchants are joining the fray, with our esteemed partners like Coca-Cola, Knorr, Lady’s Choice, Mondelez, and Reckitt/Mead Johnson presenting their own awards.

A Much Appreciated Stamp of Approval

In 2023, hundreds of merchants participated in the GrabFood FanFaves awards, giving deserving merchants the nation’s stamp of approval for their most beloved food and drink items as voted by dedicated GrabFood users.

Millions of users were reached by the campaign, which awarded merchants across different cuisines, offerings, and areas who shared how impactful FanFaves was on their business. Cebu-based Jafar’s Shawarma Station said that “[Being recognized at GrabFood FanFaves 2023] was a wonderful way to highlight our brand as part of a collective community of services and products. Sales, traffic count, and brand awareness increased beyond our expectations. In fact, we had some of our highest sales to date because of the event.” In Mindanao, Davao’s WOW Lechon proudly shared that “securing the Top 1 spot in Mindanao really put us on the map, driving a surge in orders and drawing in many new customers eager to taste our lechon. It gave us a fantastic chance to connect with our community and solidify our reputation as the go-to place for lechon.”

These 2023 highlights attest to GrabFood FanFaves’ positive impact on the business of Filipino entrepreneurs as enabled by its highly active base of foodies.

Enjoy special promos when you vote

With the expansion of categories and prizes also comes a stamp card promo for GrabFood users to encourage voting. Ordering from a FanFaves-nominated merchant not only counts as a vote, but also grants the user up to P70 off on their 3rd order, P80 off on the 5th order, and P90 off on the 8th order.[1] Rewards also await those with the highest number of orders from the merchants that will be hailed as Platinum winners. These top supporters will receive a month's worth of supply from those that they’ve supported.

For more information about GrabFood FanFaves 2024, you may visit https://grabfanfaves.com.

[1] Orders must be a minimum of P600.

Grab launches Advance Booking, eases airport transport for PH travelers with guaranteed on-time rides

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Hitting the road whether for leisure travel across the Philippines or sealing business deals overseas can be a daunting endeavor. The pre-travel stress between the epic suitcase shuffle and the documents paranoia can be too much to handle – and this is even without considering the challenge of getting to the airport on time or arranging transportation.

Understanding this dilemma, Grab – the partner of every Filipino for safe, convenient, and reliable mobility – launches its latest transportation service Advance Booking. Grab Advance Booking guarantees on-time rides to the airport via the GrabAirport fleet, ticking off yet another item on the travelers’ checklist.

Grab Philippines Head of Mobility EJ Dela Vega shares, “Having served the Philippines for over a decade, we at Grab have deepened our understanding of the distinct needs of our Filipino passengers. One such need that stands out is their requirement for reliable airport transportation. Recognizing this, we are enhancing the experience of airport rides on Grab with the launch of Advance Booking. Our new Grab Advance Booking product goes beyond offering mere airport transfers – it provides travelers the peace of mind they deserve. This new service has been engineered to have guaranteed on-time rides every time, enabling every Filipino traveler to leave their homes with the confidence they'll have a ride to make their flight on time.”

Grab Advance Booking: Guaranteed On-Time Rides, Every Time

The worries about catching a flight in the wee hours of the morning or during the peak of the metro bustle are a thing of the past with Grab Advance Booking. This new Grab mobility service touts guaranteed rides every time.

● Plan as early as 7 Days ahead:  With Grab's Advance Booking feature, passengers can effortlessly plan their journeys well in advance. The reservation window is flexible, allowing bookings to be made as early as seven days or as late as two hours before the scheduled ride. 

● Stay Stress-free with On-Time Pick-up Assurance: The Grab Advance Booking driver-partners are guaranteed to be on time. In instances of service disruption, the Grab platform swiftly and seamlessly reassigns the ride to an alternative driver-partner, ensuring a successful completion of the trip for the passenger. To ensure fairness, a Php-100 courtesy credit will be offered to passengers if the driver arrives late for a pre-scheduled ride. 

● No need to panic with extended wait time: Further enhancing passenger convenience, a 15-minute grace period is implemented for Advance Booking rides. This allows drivers to accommodate minor delays, while passengers encountering unforeseen circumstances have additional time to reach the pick-up location. 

Booking in a Breeze

Accessing Grab Advance Booking is a walk in the park. Passengers can select  “Advance Booking” under the Grab transport page. They can then enter the date and time of their ride, along with their pick-up location and the specific airport terminal for drop-off.

Advance Booking passengers will also be receiving regular updates and reminders about the status of their ride leading to the scheduled pick-up time. 45 minutes prior to the scheduled trip, passengers can already chat and check in with their assigned driver in-app. 

As safety and convenience remain paramount for Grab, Advance Booking rides can only accommodate a maximum of three passengers with three pieces of luggage.

Safeguarding our Driver-Partners

Grab has also implemented protective measures to safeguard the income of the dedicated fleet for Advance Booking. These measures are designed to mitigate the impact of last-minute cancellations by passengers, specifically those made less than an hour before the scheduled pick-up time. During such cancellations, the passenger will be charged the full fare of the ride. The same policy applies when a passenger is unreachable or hasn't arrived 15 minutes past the scheduled time.

However, there will be no charge for any passenger cancellation done at least one hour before the scheduled pick-up time, 

A worry-free airport transfer

The Grab Advance Booking eases the overall experience of leisure and business travelers going to the airport, allowing them to relax as they begin their trip. This new service from Grab is currently exclusive to trips going to Metro Manila airports via its GrabAirport fleet, which was launched last year in conjunction with the MIAA. Its availability in cities and regions outside of the National Capital Region is expected to transpire in the second half of 2024. 

For more information on Grab Advance Booking, passengers may visit the Grab Help Center.

One Subscription that Covers All: GrabUnlimited Gets Supercharged with Everyday GrabCar Discounts

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The leading superapp’s subscription package now extends beyond everyday deliveries, providing its subscribers with enhanced safety and convenience for their trips through everyday 8% GrabCar discounts

GrabUnlimited, since its launch in July 2022, has consistently provided its subscribers with exclusive savings and deals on everyday deliveries, satisfying the cravings and needs of food enthusiasts and grocery buyers eager to get the best bang for their every buck. 

Today, GrabUnlimited evolves yet again to cater to the demand of the commuting public for sulit, safe, and convenient transportation.

GrabUnlimited now screams “SAKAY NA” as it gets supercharged with exclusive everyday 8% GrabCar discounts for only P48 per month if subscribed via the annual plan.

Sulit Deliveries and Transport Rolled in One

GrabUnlimited enhances your entire daily routine with exclusive discounts on GrabCar rides; and free delivery and sulit deals on GrabFood and GrabMart. Imagine hassle-free commutes, errands completed in a snap, and all your favorite foods and essentials arriving right at your doorstep — all while being friendly to your wallet. Truly, GrabUnlimited subscribers now get to enjoy the Grab ecosystem with their exclusive access to the following:

● Everyday discounted GrabCar rides with 30 vouchers slashing 8% off of total fare[1]

● Everyday Free Delivery on GrabFood[2]

● Free Delivery on GrabMart three times a month[3]

● GrabFood UnliDeals exclusive restaurant discounts, offering savings of up to 35%.

● Exclusive access to earn points on GrabRewards and explore its premium catalog of items

● Php 30 off on GrabExpress deliveries three times a month

Want to experience the supercharged GrabUnlimited promise without the pressure of committing right away? If you are a new subscriber, you can start your one-month FREE trial and experience the full benefits of GrabUnlimited. After your trial period, you will have the opportunity to carefully review our plans and select the one that aligns best with your budgeting preferences.

The GrabUnlimited subscription can be availed via various payment plans:

● Annual Plan: PHP 576 (PHP 48 per month!)

● Semi-Annual Plan: PHP 408

● Monthly Plan: PHP 88

Enroll your preferred payment method for the seamless renewal of your GrabUnlimited subscription. This ensures uninterrupted access to a supercharged superapp experience via the extra sulit subscription plan.

GrabUnlimited is the only subscription plan in the Philippines that offers deals and discounts for a wide array of on-demand services – from deliveries to transportation.

Grab Philippines Head of Mobility EJ Dela Vega shares, “GrabUnlimited, having been reinforced with everyday GrabCar discounts, is now the official gateway to the unparalleled Grab superapp experience. Standing as the nation's sole subscription plan encompassing the widest array of on-demand services — from deliveries to mobility— GrabUnlimited goes beyond offering savings and exceptional value. It effectively transforms and enriches daily life as it elevates everyday deliveries and transport routines.”

Grab Philippines Director for Deliveries Greg Camacho believes that by incorporating GrabCar into the GrabUnlimited plan, there will be a significant boost in the adoption of subscription models for on-demand services among Filipinos, effectively raising the bar for the subscribers’ Grab experience. “When we introduced GrabUnlimited, we observed a notable increase in the confidence of consumers to depend on GrabFood and GrabMart for their daily cravings and essentials. With the addition of GrabCar to our subscription service, we are confident that an even greater number of Filipinos will come to rely on our superapp as they enjoy an expanded access to our portfolio of safe, convenient, and reliable services.” The 2023 Food and Grocery Trends Report has unveiled that, thanks to the exclusive deals and discounts available to GrabUnlimited subscribers, they have engaged in delivery bookings 2.4 times more frequently than regular Grab users.

Don’t Miss Out!

Ready to transform your everyday superapp experience with Grab? GrabUnlimited is here to help you do just that. Sign up for the supercharged GrabUnlimited subscription now and unlock a world of convenience and savings. Upgrade your everyday life—the Grab way! Visit https://www.grab.com/ph/grabunlimited/ to learn more and subscribe today.

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^[1] Discounts capped at PHP 50 per ride

^[2] With minimum order value of PHP 475 on GrabFood and discounts capped at Php 49

^[3] With minimum order value of PHP 750 on GrabMart and discounts capped at Php 59.

Grab cools down thousands of street workers, delivery riders on Labor Day

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The leading superapp provides relief to street workers and delivery riders enduring the summer heat in Quezon City, Cebu City, and Davao City

Thousands of street workers cooled down at the Grab Palamig Spots, enjoying refreshments as they take a much-needed break from the intense heat of the sun. 

In honor of Labor Day, Grab Philippines has cooled down thousands of street workers and other skilled professionals at its Grab Palamig Spots. 

In light of the cautionary heat indices averaging 39°C to 40°C in Metro Manila, Davao, and Cebu, the Grab Palamig Spots were strategically stationed in high-traffic and accessible locations across these regions: Quezon City Memorial Circle, Agdao Public Market, and the SM City Cebu Terminal. The spots served as cold and convenient rest stops for street sweepers, traffic enforcers, delivery riders, and other workers who spend their days under the heat of the sun. 

Cooling down these street workers, the Grab Palamig Spots maintained soothing temperatures as low as 16°C in its mini-lounge areas. And in a world where 'cooling down' is typically associated with the color blue, the leading superapp has reimagined it in a vibrant shade of green – offering green summer coolers like flavorful avocado and buko pandan ice creams, and crowd-favorite sodas and sweet tea drinks to its Palamig guests.

Various refreshments were given away for free to the Grab Palamig Spots guests

Grab worked with the local government units of Quezon City, Davao City, and Cebu City in inviting the hard-working street workers to visit and take a refreshing break at the Grab Palamig Spots. To encourage its own delivery-partners to recharge at the spots, the leading superapp also activated special push notifications and GrabMap Pins guiding them to the exact location of the cold rest stops.

Grab sent out push notification to nearby delivery-partners to invite them to drop by Grab Palamig Spots

The Grab Palamig Spots, an initiative under Grab’s No Sweat Summer campaign, is a manifestation of the superapp’s commitment to enabling all Filipinos to go through the hot season conveniently and hassle-free – with much-needed breaks and moments of respite in between. 

Showing Up for the Community

Understanding the impact of the intense summer heat on workers who make their living on the road, Grab’s very own delivery-partners volunteered to help in the distribution of the coolers to the guests at the Grab Palamig Spots. The Grab Ugnayan Advocates – a network of delivery-riders focused on community outreach, scoured the areas where the Grab Palamig Spots are to invite and assist street workers as they cooled down with Grab.

Grab delivery-partners enjoy some refreshments as they lounge at the Grab Palamig Spots

Big Daddy, an Ugnayan Advocate, shared how he empathizes with the country’s street workers. 

“Ang laking epekto sa amin ng init, lalo na madalas kaming nakababad sa init ng araw. Kaya saludo ako sa mga kapwa ko rider at mga kagaya naming mga naghahanapbuhay sa kalsada. Noong narinig ko na may ganito tayong espesyal na kaganapan para sa amin at sa iba pang manggaawa sa daan, agad-agad naming napagdesisyonan na tumulong kahit sa papaano mang paraan,” Big Daddy shares.

The Grab Ugnayan Advocates are volunteer delivery riders focused on conducting community outreach activities 

Prior to volunteering at the Grab Palamig Spots, the Ugnayan Advocates have been going around in select pit stops that are famous among delivery riders to give away free refreshments to their colleagues – regardless of platform affiliation. 

Grab Launches GrabCar in CDO, Strengthens Economic Empowerment Commitment in the City

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The leading superapp officially launches its flagship mobility service in Cagayan De Oro, expanding its portfolio of services in the city which is currently composed of GrabFood and GrabTaxi

Grab officially launched GrabCar in Cagayan De Oro City as part of its commitment to the economic empowerment in the region. Photo above shows Grab Philippines Head of Mobility EJ Dela Vega [Center-Left] with CDO Councilors George Goking, Romeo Calizo and Malvern Esparcia; and officials from LTFRB Region 10

CAGAYAN DE ORO, 18 January 2024 - Grab Philippines, a dedicated partner in the nation-building efforts of the government, is strengthening its commitment to economic empowerment in Cagayan De Oro. With the official launch of its flagship mobility service GrabCar, Grab is not only providing Kagay-anons with a viable transportation option but is also creating a new avenue for generating livelihoods and stimulating economic activity in the City of Golden Friendship.

GrabCar is a beloved and trusted mobility service for Filipino commuters. Built on a foundation of safety, reliability, and cost-effectiveness, GrabCar stands as an effective mobility alternative for the Filipino commuting public. GrabCar currently services the area from Laguindingan Airport up to the end of Lapasan and Upper Balulang.

Cagayan De Oro is the second city in Mindanao to welcome the GrabCar service,  furthering the leading superapp’s mission to create sustainable opportunities and foster economic growth across the region.

Grab Philippines Head of Mobility Marketplace EJ Dela Vega shares, “Our superapp model allows us to know and deeply understand Kagay-anons best - from the way they commute through GrabTaxi, to the way they enjoy their everyday meals through GrabFood. Grab continues to be attentive to the needs of the market and we believe that now is the right time to offer Kagay-anons a mobility solution that not only meets their everyday needs but also positively contributes to the long-term success of CDO.”

Cagayan De Oro Mayor Rolando "Klarex" Uy also underscored the strong partnership of the city with the leading superapp. “Cagayan De Oro actively forges partnerships with industry leaders like Grab as we make strides toward our vision of solid economic performance and a thriving citizenry. The launch of Grab in our city has given Kagay-anon entrepreneurs, drivers and riders access to a robust marketplace that fosters high-success potential – something only a superapp ecosystem can offer. We are glad to welcome GrabCar and are excited to see the new opportunities it is bringing for our kabayayans,” Mayor Uy shares.

The Grab Superapp Journey in CDO: A Long-Standing Commitment to Economic Empowerment

In an effort to digitalize the taxi ecosystem in Cagayan De Oro, Grab launched GrabTaxi in 2015. Since then, Grab has been forging close partnerships with key taxi operators in the city. This collaboration has resulted in the onboarding of hundreds of GrabTaxi driver-partners, enabling them to substantially boost their earnings potential through increased bookings facilitated on the platform.

As Southeast Asia’s leading superapp, Grab has also expanded its presence in CDO outside of mobility with the launch of GrabFood in May 2020. This addition has proven to be instrumental in fostering a thriving ecosystem for local entrepreneurial ventures, regardless of their size. By democratizing access to user-friendly growth tools, cutting-edge technology, and capacity-building programs, Grab has empowered MSMEs to achieve sustainable growth on the platform. One outstanding example of a homegrown CDO merchant-partner that has experienced equitable success on Grab is Frkn Burger. Since its launch on Grab, Frkn Burger has achieved a remarkable ten-fold increase in its average weekly delivery orders and has also opened its second branch. This earned them a well-deserved spot among the prestigious Golden Grab Awardees for 2023.

An Expansive Horizon of Partnership

As a devoted partner for economic empowerment of the Cagayan De Oro local government, Grab Philippines will continue to leverage its technology, extensive network of highly engaged users, and community-focused approach to unlock new possibilities for growth and prosperity. Dela Vega notes, “The horizon of collaboration between Grab and the local government of Cagayan De Oro continues to be expansive. Together, we're orchestrating a future of sustainable opportunities that create pathways for local everyday entrepreneurs to realize their aspirations. This is a testament to the transformative power of partnership, innovative technology, and the boundless potential of the Filipino spirit.”

 

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About Grab

Grab is a leading superapp in Southeast Asia, operating across the deliveries, mobility and digital financial services sectors. Serving over 500 cities in eight Southeast Asian countries - Cambodia, Indonesia, Malaysia, Myanmar, the Philippines, Singapore, Thailand and Vietnam - Grab enables millions of people everyday to order food or groceries, send packages, hail a ride or taxi, pay for online purchases or access services such as lending and insurance, all through a single app. Grab was founded in 2012 with the mission to drive Southeast Asia forward by creating economic empowerment for everyone, and strives to serve a triple bottom line: to simultaneously deliver financial sustainability and have a positive social and environmental impact in Southeast Asia

Filipinos increase adoption of online-to-offline dining solutions: Grab 2023 Report

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• The Grab Food & Grocery Trends 2023 report sheds light on the evolving consumer behavior on delivery apps in the post-pandemic era

• Among the highlights of the report is the growing dependence of Filipinos on delivery apps to discover restaurants and stores.

Grab recently published the Southeast Asia (SEA) Food and Grocery Trends 2023 report, identifying trends and shifts in how consumers are ordering food and groceries online in the post-pandemic era. The report found that while Filipino consumers are ordering more than before, they are increasingly relying on the GrabFood platform for more than just deliveries.

Combining survey insights from Southeast Asian food and grocery delivery users as well as data insights from Grab’s platform, the report found that consumer food journeys are shifting to a blend of online and offline experiences. Amid the resurgence of dine-in culture, 9 out of 10 consumers surveyed said they prefer food and grocery brands with an integrated online-to-offline (O2O) experience. This was demonstrated by solutions like Self Pick-Up and Dine-In, whose contribution to Grab Philippines’ Total Order Volume increased by 3.6x from 2021 to 2023. Furthermore, 94% of Grab users say they read reviews on the app; 60% pre-purchased vouchers online; and more than half placed their orders digitally at tables in restaurants.

“The everyday food journey of Filipino eaters has significantly evolved in the post-pandemic environment. GrabFood now takes on a new role, catering to the demand for a convenient experience that transcends on-demand deliveries. We remain dedicated to innovating solutions that enable our merchant-partners to seamlessly interact with our highly active userbase, enabling them to efficiently adapt to ever-changing consumer behavior,” said Grab Philippines Director for Deliveries Greg Camacho.

Another captivating finding from the report is that a staggering 89% of Filipino Grab users use the app to discover new restaurants and stores they have never tried before. Food delivery apps are now the second most popular way Filipinos are discovering new F&B outlets – ahead of social networks like Instagram, friends and family, and even food blogs.

The report also highlighted the following consumer trends and recommendations for food and mart merchants:

• Filipinos Go Big for Christmas: Filipinos do love the holidays, especially Christmas. The trends report shows that GrabFood orders increase gradually starting as early as two weeks before the beloved celebration. Topping the list of top items ordered are catering sets, whole cakes, bakery and pastries, and frozen yogurt.

• Subscriptions drive more and larger orders: GrabUnlimited subscribers spend 3.1x more per month and order 2.4x more frequently per month compared to non-subscribers.

• Don’t overlook the Merienda opportunity: While lunch may be the most popular time for orders, Merienda orders between 3 to 6pm have the highest basket value, as people tend to order snacks in groups. In fact, 87% of Filipinos said they are likely to snack during this time.

• Growing eco-consciousness: 44% of consumers in the Philippines say they are willing to pay more for sustainable brands, and 96% are more likely to support brands with sustainable practices. As consumers make more eco-conscious choices, brands can get a headstart by reducing packaging, whether by removing extra layers, or opting for natural materials such as banana leaves.

• Savory Food Top List of Most Popular Orders: In 2023, Filipinos enjoyed an array of tantalizing flavors, with burgers, chicken sandwiches, fried chicken, and pasta reigning as the top orders on GrabFood. Nevertheless, sweets continue to attract interest among foodies, with cakes, milk tea, and coffee securing their spots in the top 5 most-searched items.

• Group Orders on the rise with more workers back in the office: Group Orders on Grab were 1.6x higher in the first half of 2023 compared to the same period in 2022. Most popular at lunchtime and for deliveries to workplaces, merchants can tap into this office lunch crowd by offering bundled deals during this peak time.

Grab continues to find ways to improve merchant discovery on the app and deliver more value to GrabFood and GrabMart users. This includes a revamped Group Order experience with new functionality such as bill-splitting and Dine-In Deals that allow consumers to discover new restaurants and pre-purchase attractive in-store deals.

Camacho adds that the latest trends report is one of the many efforts of Grab to share actionable insights with its merchant-partners in a bid to help them better understand their customers and make data-backed decisions for operations efficiency and consumer satisfaction.

ICYMI: Grab reintroduces GrabPet, delights Filipino pet parents

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Grab Philippines officially reintroduces its pet-friendly mobility service GrabPet, giving pet parents better access to safe, reliable and convenient transportation as they move about with their beloved furry, feathered, or even scaly companions.

GrabPet, as a specialized on-demand service, is designed to help passengers ferry their pets to various destinations, including veterinary clinics, groomers, pet-friendly cafes, and more with just a tap of a button. Initially available in select areas of Metro Manila, GrabPet-ready driver-partners are all set to onboard dogs, cats, turtles, hamsters, rabbits, and fish on rides.

To ensure top-notch transportation for GrabPet passengers, animal-loving driver-partners with spacious six-seater vehicles were purposefully tapped for the GrabPet fleet, even undergoing comprehensive training in handling pet-related bookings. All GrabPet rides also come with added insurance to ensure the well-being of the pets on board.

“As a pet parent myself, I understand how challenging it can be for Filipinos to bring their animal companions to essential services and even leisure trips given the limited transportation options available. As an expression of our dedication to addressing the varying transportation needs of commuters, we have launched GrabPet. It is our firm belief that safe, reliable, and convenient mobility services should be accessible to everyone – even families with winged or four-legged friends,” shares Grab Philippines Chief Operating Officer Ronald Roda.

Working Together for Above-Par, Pet-Friendly Rides

In a bid to safeguard both the safety and convenience of passengers as well as to preserve the pristine condition of the driver-partners' vehicles, Grab Philippines has enforced a set of requirements for individuals utilizing the GrabPet service.

●       Pets should be accompanied by human passengers.

●       Pet owners should also refrain from booking rides for pets with parasites and/or fleas

●       Pet owners can bring a maximum of two small and medium-sized pets or one large pet per ride, subject to the discretion of the GrabPet Driver-Partner.

●       A maximum of four passengers can accompany the pet(s) during the ride.

●       Pets are also required to be in diapers and inside carriers.

Roda adds, “We are committed to ensuring that owners and their pets are safely and conveniently transported to their intended destination while also preserving the integrity of the vehicle of our driver-partners. A driver-partner’s vehicle is their means of livelihood, hence by collaborating with us in maintaining high hygiene and safety standards during the GrabPet ride, pet parents help in making sure that our driver-partners can go about their day worry- and hassle-free.”

For more information and updates on GrabPet, visit this link.

 

Pinoys love their Nanays: GrabAds insights show how busy Filipinos get around Mother’s Day

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The GrabAds SEA Mother’s Day Insights Report 2023 showcases how the leading superapp helps its users create special moments with their moms during the beloved holiday

Having close family ties is one of the hallmarks of Filipino culture. Hence, it comes as no surprise that holidays celebrating the family unit are much beloved in the Philippines. Among the most anticipated is Mother’s Day – and insights from GrabAds, the advertising arm of the leading superapp, show that Pinoys do get busy creating special moments for their nanays every second Sunday of May.

The GrabAds SEA Mother’s Day Insights Report 2023 gives brands and consumers a clear picture of how Grab – with its portfolio of convenient, reliable services like GrabFood, GrabMart and GrabExpress – enables and empowers users to create extra-special Mother’s Day celebrations for their moms.

Here are some interesting insights from the report!

1. Filipinos plan for Mother’s Day

Filipinos take Mother’s Day celebrations seriously. In fact, 88 percent of Grab users in the Philippines have already come up with plans specific to Mother’s Day 2023^[1]. The respondents look forward most to gathering their families, ordering food online, and going out for a meal together with their loved ones and, of course, their inays.

2. Filipinos order food and ship out items a lot more on Mother’s Day

GrabAds insights also show that Filipinos are happy to create special dining experiences at home as they tend to order more on the second Sunday of May. In 2022, GrabFood orders rose by 25 percent on Mother’s Day versus the average number of food orders across all Sundays of April^[2]. The most expensive GrabFood order on Mother’s Day last year was a Php 7,000 steak set^[3] –  a much-deserved treat for the family!

Padala items also tend to be on the road more during Mother’s Day. For instance, last 08 May 2022, there were 37 percent more GrabExpress Deliveries versus the average Express Orders on the Sundays of the month prior^[4]. Indeed, no distance is wide enough to stop the simple thank yous and love yous Filipinos wish to express to their moms.

3. Filipinos enjoy ordering on-demand gifts on Mother’s Day

Gifts overflow during Mother’s Day, too! 8 out of 10 Grab users in the Philippines plan on buying their moms a gift, and 82 percent of these are keen on buying a gift from Grab^[5]. Among the most popular choices on GrabFood and GrabMart during Mother’s Day last year were cakes and pastries, flower bouquets, and home and kitchen appliances. Chocolate, ube, and fresh fruit reigned supreme as the top preferred cake flavors^[6].

Truly, with reliable and convenient on-demand delivery services like GrabFood and GrabMart, gifts no longer come with the usual long queues, heavy traffic, and aisle-to-aisle exploration in-store. 

“Mother’s Day remains to be one of the most important gifting occasions in Southeast Asia. Our GrabAds report shows a surge in user activity one week before the day itself, across the region, as people start looking for ways to make this day extra special for their loved ones," said Jennie Johnson, Head of Regional Marketing, GrabAds. “This Mother’s Day, merchants and brands across the region have the opportunity to connect with consumers looking for the perfect gift for their mom via superapps like Grab”

Creating a special Mother’s Day celebration should be easy and hassle-free –  and Grab makes sure of this. With the wide merchant selection and reliable on-demand delivery services of both GrabFood and GrabMart, you can easily pick and order mom’s faves for an intimate family dinner; or even include special add-ons just to express how much you treasure her. Tip: Check out the promo code MAMAMART on GrabMart and ILYMOM on GrabFood on May 14, 2023!

 

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ABOUT GRABADS

Established in 2018, GrabAds has evolved to become an integrated advertising solutions provider which provides advertisers with multiple channels, such as in-app advertising, branding and product sampling via the Grab ecosystem, for building awareness, engaging audiences and triggering action across the Grab platform. Through its advertising and technology capabilities, GrabAds aims to help people discover, engage, and connect with the best businesses in Southeast Asia. For more information, visit GrabAds For Business

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^[1] In-app survey data from 1,798 active Grab users in the Philippines in 2023.

^[2] Grab Internal Data; comparing Mother’s Day GrabFood orders to the average food orders of four Sundays in April 2022.

^[3] Grab Food & Grocery Trends Report 2022

^[4] Grab Internal Data; comparing Mother’s Day GrabExpress orders to the average Express orders and order value of four Sundays in April

^[5] In-app survey data from 1,798 active Grab users in the Philippines in 2023

^[6] Grab Food & Grocery Trends Report 2022