March 20, 2020

GCash says fintech could help facilitate fund transfers amid national emergency due to Covid-19

With restricted mobility and limited options due to the enhanced community quarantine of the whole island of Luzon and local lockdowns of other cities and provinces, Filipinos may opt to send and receive money to and from their loved ones via their mobile phones. 

Aside from mobile wallets being more convenient -- as anyone with a mobile digital finance account could transfer money anytime and anywhere -- the use of financial technology for fund transfers also supports the government’s initiative of keeping people in their homes. 

The government has declared the spread of the novel coronavirus (COVID-19) as a national health emergency, with various national and local government units implementing strict home quarantine procedures to stop the further transmission of the deadly virus.



GCash, the leading mobile wallet in the Philippines, emphasized that Filipinos should leverage a financial ecosystem that allows them to do more with less, especially during emergencies. 

“We highly encourage the use of fintech platforms for both individuals and businesses to complement the initiatives of both the government and the private sector. We at GCash vow to facilitate the swift and reliable transfer of money from one mobile account to another in support of the collaborative efforts to fight COVID-19,” GCash President Anthony Thomas said. 

Through their GCash apps, users may send money to other GCash users or even account holders of other bank accounts and financial institutions.

Express Send, found under the Send Money Tile, allows GCash users to send money to another GCash account in real time and for free. They may also include a short message to the receiver when using this feature. 

Aside from withdrawing cash from their digital wallets, GCash account holders may use their funds to transact either online or offline. This further reduces the need for GCash users to go out and handle cash during the enhanced community quarantine.

Meanwhile, GCash account holders may also transfer funds to almost 40 banks and other financial institutions through the Bank Transfer feature. GCash users simply have to select the bank of the receiver, input the receiver’s details and the amount to be sent, and click send. This service is for free and bank transfer is real time.

Banks and traditional remittance centers charge fees for transferring funds. Some could go as high as P500. 

Bangko Sentral ng Pilipinas (BSP) Governor Benjamin E. Diokno already sought the cooperation of banks and other financial institutions in giving relief to those using banking services during the heightened national emergency. 

“We strongly encourage our supervised financial institutions to temporarily suspend all fees and charges imposed on the use of online banking platforms or electronic money, including those imposed on the use of Instapay or PesoNet electronic fund transfer. This will enable the general public to facilitate banking transactions during the Covid-19 situation,” Diokno was quoted as saying. 

Sending and receiving money via GCash -- whether peer-to-peer or interbank -- have always been free since day one. 

“For more than a decade now, GCash fund transfer services have always remained free. We remain committed to ensuring that our services directly make an impact on the lives of many Filipinos by providing them with low-cost, efficient, and reliable financial services just like fund transfers,” Thomas said. 

Aside from leveraging fintech to transfer funds, GCash also encourages Filipinos to help #FightCOVID19 by joining the digital donation drive that it launched in the GCash app. Through this, anyone with a GCash account can help support frontline health workers. To donate, GCash users simply have to click on the “Pay Bills” icon, choose “Others,” click on the “FightCOVID19” option, and then input the amount that they would like to donate before hitting send.

Robinsons Bank’s Advisories for the COVID-19 Enhanced Community Quarantine Period



Bank Branch Schedule

Starting March 19, 2020, select RBank Branches in Metro Manila, Luzon, Visayas, and Mindanao will be open to serve you. Check the link for the complete list here: http://bit.ly/391Wr3T

For added safety, Robinsons Bank is encouraging its customers to enroll their accounts in RBank Digital (Online Banking). This facility can handle various transactions such as Bills Payment, Fund Transfers, Balance Inquiry, and more. 




Loan Payment Grace Period

For due dates of March 16 to April 15, 2020

Robinsons Bank is aware of the challenges you have encountered in settling your payments for Housing Loan, Auto Loan, Personal Loan, Motorcycle Loan, and Credit loan. They are providing a grace period of 30 days for payments due from March 16 to April 15, 2020 for customers with good credit standing. 

Customers may continue to settle their loans via RBank Digital (online banking) where they can pay their bills, transfer funds, and more. 




Trust Banking Advisory 

The Bankers Association of the Philippines and the Philippines Stock Exchange have issued a memo dated March 17, 2020, allowing the Foreign Exchange/Fixed Income Markets and Stock Trading & Settlements to resume operations on March 18, 2020 and March 19, 2020 respectively. 

Robinsons Bank advises that:

Beginning March 18, 2020, RBank Trust & Investment Group (TIG) will be accepting subscriptions and redemptions for the Money Market Fund up to trading cut-off time 11:00AM, subject to existing guidelines on settlements. 

Beginning March 19, 2020, RBank TIG will be accepting subscriptions and redemptions for the Balanced Fund and the Tax-Exempt Retirements Balanced UITF up to trading cut-off time 11:00AM, subject to existing guidelines on settlement.

For IMA/ Trust accounts, RBank TIG will accept new placements and regular withdrawals up to trading cut-off time 11:00AM. Any unscheduled withdrawals will require pre-termination/ divestment of securities will be serviced subject to existing guidelines, prevailing market prices and applicable charges, If any. 

This will remain effective until further notice.

For any queries or concerns, please email TrustGroup@robinsonsbank.com.ph
PISO-FEE for Instapay and PesoNet transactions

In line with social distancing measures and home quarantine practices, RBank is making it easier for you to transfer funds to your loved ones.

From March 19 until May 31, RBank is lowering the service fee for Instapay and PesoNet transactions from Php 25 to only 1 peso.


24R Hub

Robinsons Bank’s 24R Hubs continue to be available anytime for customers' immediate banking needs.

This anytime banking facility allows customers to withdraw funds, deposit cash, pay bills and transfer funds via RBank Digital, and even open their accounts online. 

Visit the 24R Hub locations at:
Robinsons Place Manila, Adriatico, Manila
Udenna Tower, Rizal Drive corner 4th Ave, Bonifacio Global City 
Cyberscape Gamma, Ruby St., Ortigas Center, Pasig 

In an effort to help contain the COVID – 19 virus, Robinsons Bank will be operating with limited services and a skeletal workforce. 

Rbank maintains its promise of commitment to service and strives to ease the burden of its customers during this challenging time. It will continue to implement precautionary measures to ensure the safety and welfare of its customers and employees alike.

For inquiries and concerns, you may reach Robinsons Bank through its Customer Care Center at (02) 8637-CARE (2273) or domestic toll-free 1-800-10-637-CARE (2273); or visit its website at www.robinsonsbank.com.ph. Like them on Facebook at www.facebook.com/robinsonsbank/ and follow them on Twitter @RBankCorp for the latest updates






Robinsons Bank is the financial services arm of the JG Summit Group of Companies, one of the largest conglomerates in the Philippines. It currently ranks 18th among universal and commercial banks in the country in terms of assets amounting to Php 110.555 Bn as of September 2019.




Tagaytay Highlands reopens after successful clearing and relief operations


Tagaytay Highlands has reopened after much of the clean-up and rehabilitation efforts at the premier recreational and residential complex have been completed. 

To date, the Highlands’ major roads, driveways, golf courses, and other facilities have been cleared following the Taal Volcano’s phreatic eruption early this year.

The top management of Tagaytay Highlands oversaw the continuous cleaning operations at the estate to ensure that all properties and facilities were operational in time for the return of the Highlands’ homeowners, members, and their guests. 

In February, Tagaytay Highlands scaled up operations at the Midlands and Greenlands, including but not limited to the restoration of power and water supplies, rehabilitation of landscapes, and repairs of roofs and major spine roads, among others. 



Major facilities in the Highlands, such as The Spa and Lodge and the Tagaytay Highlands Golf Course, likewise resumed operations in February. Dining places and indoor facilities of the Sports Center were also reopened. 

While clean-up efforts were ongoing at the Highlands, the animals of the estate’s Animal Farm were temporarily housed at animal shelters to ensure their safety. 

In conjunction with all this, club members, property owners, and sales teams successfully carried out relief operations for Highlands workers and residents of nearby communities—with donations from SM Cares and SM Foundation, Inc. 



The Highlands team likewise initiated similar efforts benefiting residents of the neighboring barangays of Bunggo and Kalabuso in Calamba, Laguna, and Tanauan, Batangas. 

On March 1, Tagaytay Highlands held a Thanksgiving Golf Tournament at its reopened Tagaytay Midlands Golf Course. Led by Mr. Hans T. Sy, chairman of the Executive Committee of SM Prime, the tournament kicked off the formal reopening of the golf course and other Highlands amenities. 





About Tagaytay Highlands
Tagaytay Highlands is a leisure development of the SM Group of Companies. Nestled in the highest elevations of Tagaytay, the premier leisure destination speaks of exclusivity and luxury, where stunning views and a breezy, cool climate come together to redefine relaxation. For more information on how to own a Highlands home, please call +632 75052422 and +63917 5150158, or visit www.tagaytayhighlands.com. Follow us on Facebook, Tagaytay Highlands, and Instagram @tagaytayhighlandsofficial.

March 19, 2020

BDO daily operations continue in the midst of COVID-19

In light of the Enhanced Community Quarantine in Luzon, BDO Unibank continues to serve the public with the daily bank operations.

BDO ATMs, Cash Deposit Machines, and Online Banking services are available, while select branches have shortened banking hours.

BDO continues  serving you in ways that will keep our community safe. Please be guided by the list of Metro Manila branches that are open with shortened banking hours. Luzon, Visayas, and Mindanao branches will continue to serve you with shortened banking hours.

https://facebook.com/notes/bdo-unibank/branch-operations-in-metro-manila-starting-march-18/2542771649272321/


In this difficult time, BDO extend  assistance: a 60-day payment extension for qualified Credit Card, Auto, Home, SME and Personal Loan customers with due dates of up to April 15, 2020.

BDO Insure are committed to working hard for the customers especially in extraordinary times like these. One way is extending all insurance premiums payment due dates by 60 days. If you need to reach BDO, check through the channels listed below.

Now more than ever, BDO Life is committed to protect you and your family. We would like to humbly provide an extension of grace period for all insurance policies from the usual 31 days to 91 days from the premium due date.

Whether it’s sending money to relatives far away, helping out in donation drives or making essential purchases, all SEND MONEY transfers made via Instapay will be free of transfer charge from March 18 - April 15, 2020. Go to the BDO website to sign up today.

Both the customers' safety and urgent banking needs are the BDO priority.

March 18, 2020

BDO offers 60-day payment extension for loans

BDO Unibank offers what the bank consider as their humble assistance, in this difficult time, due to COVIT -19 : a 60-day payment extension for qualified Credit Card, Auto, Home, SME and Personal Loan customers with due dates of up to April 15, 2020.


BDO has earier activated its Business Continuity Plan (BCP) as well as implemented precautionary workplace measures to provide uninterrupted service to its customers and at the same time safeguard employee well-being.
The bank’s BCP has backup sites for critical functions such as client servicing, trading and treasury, operations and information technology, while key personnel have also been identified to man both critical and non-critical units to ensure banking operations continue even in the event of a severe business disruption.
For more updates, you may follow BDO’s official FB fan page: https://www.facebook.com/BDOUnibank/

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