The Federal Bureau of Investigation (FBI) in the United States recently warned consumers against using USB ports for charging in public spaces such as airports, malls, and hotels, as attackers can "juice jack" data or insert malware into one’s phone or device for theft.
While the public
service announcement released on Twitter was meant for
Americans, many other countries, like the Philippines, also have public
establishments with free charging stations as emergency assistance to
consumers. The threat of a juice jack attack exists everywhere people plug
their devices into untrusted ports, like in public charging stations.
Sean Duca, Vice
President and Regional Chief Security Officer for Asia Pacific & Japan at
Palo Alto Network, shared, "We should always remember that nothing in the
world is free. Trusting public charging kiosks with your smartphone carries a
significant risk of personal information being retrieved or downloaded without
your consent."
The
recipe for a juice jack attack
A USB (universal serial bus) cable is the key ingredient
in a juice jack attack. USB cables are designed with two wires for data
transfer and power, respectively. Juice jacking happens when malicious actors
embed malware into charging stations and activate data transfer through the USB
cables to infect connecting devices.
The malware, now on the connected device, can then use
seemingly normal notifications to trick people into giving it access. Examples
include an app asking permission to access files similar to what social media
platforms do or operating systems requiring users to authorize a new update. If
not given focus, users could simply allow these requests without considering
the risks of such a stealthy threat.
Once access is granted, the situation resorts to the
classic scenario of attackers being able to crawl into the victim’s files and
applications to collect sensitive information, including bank account
credentials or credit card details, to steal data or money.
Resisting
juice jacking
What’s the juice to countering a juice jack attack? Duca
points back to the power of controlling access within one’s device. "Malware
requires a user's permission, much like any other app on your phone, before it
can actually infect a device. The users are the last gate to keeping malware
away, so it’s really important for them to think before they click and
challenge why an app would request access to your personal information."
He elaborated further that many mobile apps request
access to a user's data on a device, claiming that doing so will allow users to
enjoy the app to its fullest potential. With this being the norm today, users
tend to grant permission without considering the risks.
"Public charging stations also carry the threat of
malware infection and data theft, similar to the dangers of public Wi-Fi
networks. As a mobile-savvy nation, Filipinos need to be prepared to handle this risk by questioning
whether we can trust our data with another device and understanding how it can
be misused from the get-go," he concluded.
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