Start the summer right with Jollibee’s new Royal Float and Halo-Halo Sundae!

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This summer, there’s only one destination for dessert-loving Pinoys in need of a cool, refreshing treat: Jollibee!

The country’s number one fast-food brand is ready with a new ice-cold beverage and its version of a classic Pinoy favorite. As a brand that is consistently at the forefront of flavor innovations that capture the distinct Filipino palate, Jollibee’s exciting line-up of desserts and specialty beverages are not only perfect complements to delicious, satisfying meals, but also great treats to indulge in on their own.

The all-new Royal Float is a sweet and tangy citrus delight—the orange-flavored soda base is taken to a creamier level with the ice-cold vanilla soft-serve ice cream. A combination of refreshing, fruity, and creamy, the Royal Float is the beverage to enjoy this summer.

The best-selling Halo-Halo Sundae, is a delicious twist to the all time Pinoy dessert favorite. The creamy vanilla soft-serve ice cream is livened up by a medley of your favorite halo-halo toppings drizzled with ube coating.

“For decades, Jollibee has always been known for its delicious offerings that have thrilled Pinoy taste buds and captured the hearts of our diners all over the world,” said Kay Segismundo, Jollibee Senior Marketing Manager for Complementary Products.

 “As we celebrate our 40^th anniversary this year, diners can expect more exciting beverages and desserts like the Royal Float and Halo-Halo Sundae to come their way.”

Head over to the next best summer destination—Jollibee—for the season’s refreshing beverage and dessert treats! 

The Royal Float (P35.00* solo or P25.00* Go Royal with Value Meal) and the Halo-Halo Sundae (P39.00*) are available in all Jollibee stores nationwide for dine-in, take-out, delivery, and drive-thru transactions starting March 1, 2018.

For more information on Jollibee’s products and latest promos, like the Jollibee Philippines Facebook page and follow @Jollibee on Twitter and Instagram.

* Prices may vary across different locations

Samsung Unveils All-New Cordless Vacuum POWERstick PROTM

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New cordless unit combines powerful performance, flexible ergonomics, and easy maintenance to deliver the ultimate solution for complete cleaning

ROME, Italy – Samsung Electronics Co., Ltd.  announced the release of the all-new cordless vacuum cleaner, the POWERstick PRO™ at the 2018 Samsung Southeast Asia & Oceania Forum. The POWERstick PRO™ boasts the industry-leading suction power, resolving challenges consumers experience as they vacuum their homes.

Strong Suction Power Paired with

Brand New Brush and Battery

Powered by Samsung’s Digital Inverter Motor which spins faster than a tornado¹, the POWERstick PRO™ is built for high performance. With 150W of power, it has the industry-leading suction power², providing thorough cleaning efficiency on all floor types. The POWERstick PRO^TM comes with the Turbo Action Brush, which boasts exceptional versatility in efficiently cleaning dust up from various floor types. The rotating brush bar adds more suction power, enabling it to powerfully pick up pet hairs and dust on the carpet.

POWERstick PRO™ also holds a powerful charge, running on a battery pack that offers up to 40 minutes of battery life. The pack is designed to retain 80% of its original capacity for up to 500 full charge and discharge cycles, with no decrease in the battery power for five years³. It can also be quickly swapped for a replacement when needed.  

Ergonomic Design for User Convenience

The POWERstick PRO™ takes the cleaning experience to the next level by maximising aesthetic appeal and convenience. The patented ergonomic Flex Handle folds up to 50° with a click of a button, letting users reach under low furniture with ease. The ergonomics of the handle have also been cleverly aligned, so it is light and minimises strain on wrists, muscles and back.

The POWERstick PRO™ further amplifies convenience with hassle-free maintenance and strong hygienic features. The EZClean Dustbin empties with one quick pull of the lever so contents can be disposed with minimal effort, and the entire dustbin structure can be detached and washed with water. The EZClean Brush also detaches easily. As it is pulled out from the base, it uses friction to dislodge dust and even hair tangles without getting hands dirty. 

The POWERstick PRO™ also boasts Hygienic HEPA Filtration to ensure that up to 99.9% of the dust collected stays in the canister, ensuring cleaner air. The advanced filtration system of POWERstick PRO™ received the highest level of certification from SLG, an independent testing institute, as well as from the British Allergy Foundation, for its ability to trap fine dust and other harmful particles such as household mites, pollen, and mold spores.

Additional Tools for the Ultimate Cleaning Solution

Lastly, the POWERstick PRO™ completes the ultimate cleaning solution with five additional tools. The motor driven Soft Action Brush effectively swipes even the finest dust on the hard floor and the Mini Motorised Tool allows users to clean the dust and allergens on bed sheets, mattresses and fabric furniture effectively and hygienically. The Extension Crevice Tool removes dirt from deep crevices in sofas and high areas like ceiling corners with ease. The Combination Tool enable users to pick up dirt on a wide range of surfaces, from table tops to window frames, and the Flexible Tool bends at an angle to pick up dust in hard-to-reach places like the top of the refrigerator.

¹ Based on the Enhanced Fujita Scale.

² Suction power tested on Samsung VS80M80 in comparison with leading cordless stick vacuum cleaners in the global market as of July 2017. Based on internal testing.

³Tested on the handheld in Normal Mode. Results may vary depending on floor types and usage. Based on internal testing. Maintains 80% capacity after 5 years of use at 100 cycles/year, where 1 cycle is a total use of the battery from a full charge. Results may vary depending on usage. Based on internal testing.

AirAsia Revamps Customer Care for Digital Era with Salesforce

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World’s best low-cost airline teams up with Salesforce to lead the way in airline customer experience

MANILA, 7 March 2018 – AirAsia today announced it has chosen Salesforce (NYSE: CRM), the global leader in customer relationship management, to be its strategic technology partner as the airline revamps its customer care for the digital era.

The airline, which has renamed its customer care team to Customer Happiness, will deploy Salesforce Sales Cloud, Service Cloud, Marketing Cloud and Community Cloud as part of its strategy to create faster and more personalised service for its customers.

AirAsia service agents across eight countries now have a single view of all cases from all support channels – web, phone, email, live chat, airport communications – and their complete history, allowing them to provide higher levels of personalized service.

The Salesforce Community Cloud powers the AirAsia support community in eight different languages and empowers guests to self-serve with a knowledge database, allowing AirAsia to boost service standards, raise productivity levels and the capabilities of their service agents and continue to raise the bar for the airline industry.

AirAsia Group CEO Tony Fernandes said, “This is the year we focus on making our guests happy. This means placing customers and their needs at the centre of everything we do. Salesforce is the heart of this customer-obsessed approach as it gives us a complete view of our guests across all channels, allowing us to deliver a faster, more personalised service.

“Complaints are free market research. Someone took the effort to write to you to tell you where things went wrong and how they should be improved. These are things that companies pay a lot of money for consultants to tell them that same thing so we treat every complaint preciously. I strongly urge our guests to make full use of the official support channels below for the fastest resolution by our amazing customer happiness team led by Mimi Phua.”

“In today’s competitive landscape, airlines need to be attuned to customers’ needs, sometimes before they know it. AirAsia is a shining example of a customer-centric company constantly pushing the envelopes of innovation,” said Mark Innes, EVP and General Manager, Salesforce Asia Pacific. “Salesforce is uniquely positioned to help AirAsia on its journey to customer centricity and is proud to be its strategic technology partner.”

Guests can contact AirAsia customer support via Live Chat, Twitter, email and call centres listed on https://support.airasia.com.

Support is available in eight languages - English, Bahasa Malaysia, Bahasa Indonesia, Thai, Vietnamese, Chinese (Simplified and Traditional), Japanese and Korean.*

Queries made via any other channel will not be addressed.

Keep up to date with AirAsia news, activities and promotions on Twitter (twitter.com/AirAsia) and Facebook (facebook.com/AirAsia).

* Not all channels available in all languages.

Knowing cybersecurity threats a must for all businesses - Globe Business’ #makeITSafePH provides useful tips and info for all organizations

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Expanding a business’ digital footprint has its tremendous advantages. However, it also comes with inevitable risks. Knowing these risks and cybersecurity threats together with the proper solutions can help organizations be properly educated to ensure the safety of all its sensitive data and resources.

As part of its #makeITsafePH cybersecurity campaign, Globe Business, the information and communications technology arm of Globe Telecom shares the top five cyber threats that business should be looking out for:

Ransomware is a threat that has evolved from invading home or office systems to the cloud. According to MIT Technology Review (www.technologyreview.com), "One big target in 2018 will be cloud computing businesses which house mountains of data for companies. Some also run consumer services such as e-mail and photo libraries.”

Ransomware growth in 2017 topped 2,500 percent, hitting hospitals, private businesses, and individual users. A major concern about ransomware attacks is that it is not limited to personal computers running Windows. Hackers are also targeting Macs and Linux PCs.

Phishing attacks through social engineering is another major threat, this time with individuals as main targets. Hackers use more complex manipulation methods in getting vital information from people who are already confident of their company's IT security. Continuous security education and awareness should also evolve in the workplace.

The rising popularity of cryptocurrencies is another trend that concerns online security officers of big businesses. The threat brought about by it is stealing a hardware's computing power. Hackers will compromise vulnerable systems by targeting its processing capabilities and mining them for cryptocurrencies.

Another threat involves cyber-physical attacks or the hacking of electrical grids, transportation systems, and critical infrastructure in many countries worldwide. 

Meanwhile, the use of password alternatives like multi-factor authentication (MFA) or risk-based authentication will become a trend among many companies. According to International Data Group's companion website CSO Online (www.csoonline.com), many breaches of sensitive online information is due to password-only authentication that's becoming easy targets for hackers. Companies want to increase online security by implementing MFAs or risk-based authentication and this may lead to the decline of password-only authentication use. 

"These days, it is hard to think of a business that is not present online. Advancements in technology have opened doors for enterprises to rely heavily on the internet. However, with almost everyone having access to the Internet, risks of being breached are at an all-time high. This is why we aim to assist enterprises in providing client protection by offering cutting-edge online security solutions," says Peter Manquera, SVP for Globe Enterprise Group.

"Businesses need to be proactive in combatting threats not only to protect their data, but also to make customers feel safe. Security never ends after an attack," he added.

To prevent becoming victims of cybersecurity threats, Globe myBusiness has come up with cost-effective tailor-made solutions which allow businesses to mitigate security threats before they happen. Among these solutions are: Anti-DDOS (distributed denial-of-service) which protects online services by keeping servers up and running; Managed Enterprise Firewall for real-time visibility that allows quick identification and validation of potential threats to the network; and Secure Email Gateway Cloud which eliminates threats before they reach the network and provides centralized email security for all environments, among others.

Also, through the #makeITsafePH campaign, the company provides practical tips and easy-to-digest information about the various threats an organization may face. With this, every client is fully informed and aware of the responsibilities to protect their organization. 

To know more about cybersecurity efforts of Globe Business, please visit  http://business.globe.com.ph/solutions/cybersecurity.html.

Epson reinvents the workplace with smart solutions - Unique design details offer corporate productivity and cost savings

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Epson, a global technology leader, expands its reach in the B2B and corporate space with a smart solutions tour in key areas in the country, including Metro Manila, Naga City and Baguio.

The Epson Solutions and Technology showcase called “Our Innovation Story”, is a culmination of Epson’s leading innovations across print, scan, label, projection and wearable solutions.

The showcase presents Epson’s solutions being integrated into an end-user’s ecosystem across five areas including sales operations, marketing, finance, training and logistics. The showcase highlights how Epson has continued to innovate, design and build the company’s unique products and solutions from development, manufacturing and marketing with the use of the company’s own proprietary technologies.  

“Epson’s vertically integrated innovationapproach leverages our unique core technologies, resulting in efficient, compact and precision technology solutions that solve real-world problems faced by businesses today. It is this unique attention to details that ensures we continue to deliver big differences to our customers’ businesses, providing them with more control and a better quality output”, said Mr. Cris Sanchez, Epson Philippines Head of Sales.

Epson, which started outintroducing quartz crystal accuracy to the wristwatch,is continuously innovating and integrating unique details in its products that address today’s business challenges. 

The guided tour reveals how Epson’s smart solutions can be easily integrated across different environments to achieve process improvements, and promote collaboration and maximize productivity gains. 

Epson’s business partners are shown the different context where they may cross-sell solutions and demonstrate other applications of technologies across real customer settings. End-usersalso explored Epson’s offerings across different products and solutions and widen their horizons to showhow Epson can deliver a smarter, more effective solution for their organization.

Five major areas and important departments in the corporate setting were the focal points in the showcase. These are:

• Sales Operations Department Solutions: Queuing, Self-Service Payment, Mobile POS, Digital Signage via Projectors, Smart Glasses  

• Marketing Department  Solutions: Direct Annotation and print via Interactive projectors & BIJ printer, Color proofing & digital printing onsite with LFP 

• Training Department Solution: Remote training and tiling via Interactive projector & camera, with high-res laser projection in small spaces with use of elbow lens

• Finance Department  Solution: Small workgroup secure printing with RIPs, digital document archival & label printer for asset tagging 

• Logistics Department Solutions: Use of ColorWorks to create digital color labels on-demand; reduction in cost and increased customization, while meeting GHS requirements. Use of smart glasses to improve pick-list process and overall picking accuracy 

Our Innovation Storykicked off in Metro Manila and opened last February 27 in Naga City. The final leg of the Our Innovation Story is set to happen on March 21 in Baguio City.