MoneyGram and GCash Partnership: Bringing financial services to every Filipino

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MoneyGram announced its partnership with GCash, the mobile wallet and micropayment arm of Mynt, in a move that promises to further improve financial inclusion in the Philippines.

Through the new united system, thousands of GCash users can now receive money from over 200 countries and territories on their mobile wallet and use the funds instantly for purchasing goods and services online.

Convenience and ease at your fingertips

Between over 30 million active smartphone users and the growing Internet penetration in the Philippines, the collaboration between GCash and MoneyGram is a powerful strategy that aligns with MoneyGram's goal to offer consumers more digital money transfer options.

Yogesh Sangle, Head of Asia Pacific, Middle East and South Asia, explains that MoneyGram’s goal of equitable financial inclusion envisions a world where financial services are not only accessible, but also free or available at minimum cost. “Aside from convenience, MoneyGram ensures that there is no additional charge to use the service, although a standard charge applies for the transfer of money out of a user’s GCash wallet,” he supplies.

Providing customers with utmost convenience has always been one of MoneyGram's thrust for its customers. And with the new partnership, it further reinforces its promise by providing customers access to their remittances, anytime, anywhere. All they need is a simple touch of a button on their GCash app.

After completing the KYC process via GCash app, a customer can receive money directly on the mobile wallet. This is additional, convenient channel for the customers in the Philippines to receive money their way.

Sangle also emphasizes that MoneyGram’s global reach, consisting of over 350,000 agent locations in over 200 countries and territories, provides the groundwork for this easily accessible and reliable service.

“Apart from sending money in person, customers can transfer funds to their families and friends online (from the U.S., the UK, Germany, France and Spain). In most of destinations with The MoneyGram services are especially beneficial for OFWs and their families, providing a convenient way to send remittances from all over the world.

According to POEA 2017 data, there are 12 million OFWs spread around the world, many of whom send a significant portion of their salary to their families back home. The partnership with GCash eliminates the need for family members receiving this money to go to a MoneyGram location. They can directly receive any amount on their mobile wallet. What’s more, the money they receive is readily available for purchasing goods and services online.

Of course, the service could be used literally by anyone – it’s easy, user-friendly and convenient.

Directly impacted, however, are of course GCash users – around 1 million active users- providing a convenient solution for the users who live in remote areas and those who don’t have an easy access to the financial system. MoneyGram’s services allow them to receive money directly to their mobile wallet and use it immediately to pay for goods and services - can buy load, pay bills, scan-to-pay using QR codes at the mall and much more.

No hidden charges or extra steps

Yogesh Sangle, Head of Asia Pacific, Middle East and South Asia, explains that MoneyGram’s goal of equitable financial inclusion envisions a world where financial services are not only accessible, but also free or available at minimum cost. 

“Aside from convenience, MoneyGram ensures that there is no additional charge to use the service, although a standard charge applies for the transfer of money out of a user’s GCash wallet,” Yogesh Sangle, Head of Asia Pacific, Middle East and South Asia,

Providing customers with utmost convenience has always been one of MoneyGram's thrust for its customers. And with the new partnership, it further reinforces its promise by providing customers access to their remittances, anytime, anywhere. All they need is a simple touch of a button on their GCash app.

After completing the KYC process via GCash app, a customer can receive money directly on the mobile wallet. This is additional, convenient channel for the customers in the Philippines to receive money their way.

Sangle also emphasizes that MoneyGram’s global reach, consisting of over 350,000 agent locations in over 200 countries and territories, provides the groundwork for this easily accessible and reliable service.

“Apart from sending money in person, customers can transfer funds to their families and friends online (from the U.S., the UK, Germany, France and Spain). In most of destinations with significant Filipino communities, they can also use an ATM or self-service kiosk to perform a transaction (such as 7-Eleven stores in Australia). MoneyGram also provides the added value of compliance, having invested in a world-class compliance platform and the services of talented experts to strengthen the integrity of their services and enhance the security of customer transactions.”

Also, Anthony Thomas, Chief Executive Officer of MYNT quipped, "We’re excited about our strategic partnership with MoneyGram. Now GCash customers can enjoy the convenience of receiving money from their families abroad directly into their GCash mobile wallet. With these funds they can buy load, pay bills, scan-to-pay using QR codes at the mall and much more. Plus, customers can enjoy exclusive incentives the more funds they receive in their GCash wallet.”

March Promo

To celebrate the new partnership, MoneyGram and GCash have launched a promotion that will run for 3 months starting March 1 . New users will receive P200 for their first transaction with the new MoneyGram service powered by the GCash app.

For more information about the service, please visit moneygram.ph and http://www.gcashpromos.com/gcashmoneygrampromo/

About MoneyGram International

MoneyGram is a global provider of innovative money transfer and payment services and is recognized worldwide as a financial connection to friends and family. Whether online, or through a mobile device, at a kiosk or in a local store, we connect consumers any way that is convenient for them. We also provide bill payment services, issue money orders and process official checks in select markets. More information about MoneyGram International, Inc. is available at moneygram.com.

About GCash

GCash is an internationally-acclaimed micropayment service that transforms the mobile phone into a virtual wallet for secure, fast, and convenient money transfer. GCash can be used to buy prepaid load, pay bills, send money, make donations, shop online, and even purchase goods without the need to bring any cash. For more information, please visit https://www.globe.com.ph/gcash

About Mynt

Mynt is a partnership between Globe Telecom, the Ayala Corporation, and Ant Financial, that provides innovative and first-in-world fintech solutions to consumers, merchants, and organizations. Its vision is to enable financial access for consumers and merchants by disrupting traditional channels through digital financial technology services. It operates two fintech companies: GCash, a micropayment service that transforms the mobile phone into a virtual wallet for secure, fast, and convenient money transfer, and Fuse, a tech-based lending company that enables Filipinos to get microloans to business loans without the traditional requirements set by banks and other lending institutions. For more information, visit mynt.xyz.

Start the summer right with Jollibee’s new Royal Float and Halo-Halo Sundae!

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This summer, there’s only one destination for dessert-loving Pinoys in need of a cool, refreshing treat: Jollibee!

The country’s number one fast-food brand is ready with a new ice-cold beverage and its version of a classic Pinoy favorite. As a brand that is consistently at the forefront of flavor innovations that capture the distinct Filipino palate, Jollibee’s exciting line-up of desserts and specialty beverages are not only perfect complements to delicious, satisfying meals, but also great treats to indulge in on their own.

The all-new Royal Float is a sweet and tangy citrus delight—the orange-flavored soda base is taken to a creamier level with the ice-cold vanilla soft-serve ice cream. A combination of refreshing, fruity, and creamy, the Royal Float is the beverage to enjoy this summer.

The best-selling Halo-Halo Sundae, is a delicious twist to the all time Pinoy dessert favorite. The creamy vanilla soft-serve ice cream is livened up by a medley of your favorite halo-halo toppings drizzled with ube coating.

“For decades, Jollibee has always been known for its delicious offerings that have thrilled Pinoy taste buds and captured the hearts of our diners all over the world,” said Kay Segismundo, Jollibee Senior Marketing Manager for Complementary Products.

 “As we celebrate our 40^th anniversary this year, diners can expect more exciting beverages and desserts like the Royal Float and Halo-Halo Sundae to come their way.”

Head over to the next best summer destination—Jollibee—for the season’s refreshing beverage and dessert treats! 

The Royal Float (P35.00* solo or P25.00* Go Royal with Value Meal) and the Halo-Halo Sundae (P39.00*) are available in all Jollibee stores nationwide for dine-in, take-out, delivery, and drive-thru transactions starting March 1, 2018.

For more information on Jollibee’s products and latest promos, like the Jollibee Philippines Facebook page and follow @Jollibee on Twitter and Instagram.

* Prices may vary across different locations

Samsung Unveils All-New Cordless Vacuum POWERstick PROTM

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New cordless unit combines powerful performance, flexible ergonomics, and easy maintenance to deliver the ultimate solution for complete cleaning

ROME, Italy – Samsung Electronics Co., Ltd.  announced the release of the all-new cordless vacuum cleaner, the POWERstick PRO™ at the 2018 Samsung Southeast Asia & Oceania Forum. The POWERstick PRO™ boasts the industry-leading suction power, resolving challenges consumers experience as they vacuum their homes.

Strong Suction Power Paired with

Brand New Brush and Battery

Powered by Samsung’s Digital Inverter Motor which spins faster than a tornado¹, the POWERstick PRO™ is built for high performance. With 150W of power, it has the industry-leading suction power², providing thorough cleaning efficiency on all floor types. The POWERstick PRO^TM comes with the Turbo Action Brush, which boasts exceptional versatility in efficiently cleaning dust up from various floor types. The rotating brush bar adds more suction power, enabling it to powerfully pick up pet hairs and dust on the carpet.

POWERstick PRO™ also holds a powerful charge, running on a battery pack that offers up to 40 minutes of battery life. The pack is designed to retain 80% of its original capacity for up to 500 full charge and discharge cycles, with no decrease in the battery power for five years³. It can also be quickly swapped for a replacement when needed.  

Ergonomic Design for User Convenience

The POWERstick PRO™ takes the cleaning experience to the next level by maximising aesthetic appeal and convenience. The patented ergonomic Flex Handle folds up to 50° with a click of a button, letting users reach under low furniture with ease. The ergonomics of the handle have also been cleverly aligned, so it is light and minimises strain on wrists, muscles and back.

The POWERstick PRO™ further amplifies convenience with hassle-free maintenance and strong hygienic features. The EZClean Dustbin empties with one quick pull of the lever so contents can be disposed with minimal effort, and the entire dustbin structure can be detached and washed with water. The EZClean Brush also detaches easily. As it is pulled out from the base, it uses friction to dislodge dust and even hair tangles without getting hands dirty. 

The POWERstick PRO™ also boasts Hygienic HEPA Filtration to ensure that up to 99.9% of the dust collected stays in the canister, ensuring cleaner air. The advanced filtration system of POWERstick PRO™ received the highest level of certification from SLG, an independent testing institute, as well as from the British Allergy Foundation, for its ability to trap fine dust and other harmful particles such as household mites, pollen, and mold spores.

Additional Tools for the Ultimate Cleaning Solution

Lastly, the POWERstick PRO™ completes the ultimate cleaning solution with five additional tools. The motor driven Soft Action Brush effectively swipes even the finest dust on the hard floor and the Mini Motorised Tool allows users to clean the dust and allergens on bed sheets, mattresses and fabric furniture effectively and hygienically. The Extension Crevice Tool removes dirt from deep crevices in sofas and high areas like ceiling corners with ease. The Combination Tool enable users to pick up dirt on a wide range of surfaces, from table tops to window frames, and the Flexible Tool bends at an angle to pick up dust in hard-to-reach places like the top of the refrigerator.

¹ Based on the Enhanced Fujita Scale.

² Suction power tested on Samsung VS80M80 in comparison with leading cordless stick vacuum cleaners in the global market as of July 2017. Based on internal testing.

³Tested on the handheld in Normal Mode. Results may vary depending on floor types and usage. Based on internal testing. Maintains 80% capacity after 5 years of use at 100 cycles/year, where 1 cycle is a total use of the battery from a full charge. Results may vary depending on usage. Based on internal testing.

AirAsia Revamps Customer Care for Digital Era with Salesforce

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World’s best low-cost airline teams up with Salesforce to lead the way in airline customer experience

MANILA, 7 March 2018 – AirAsia today announced it has chosen Salesforce (NYSE: CRM), the global leader in customer relationship management, to be its strategic technology partner as the airline revamps its customer care for the digital era.

The airline, which has renamed its customer care team to Customer Happiness, will deploy Salesforce Sales Cloud, Service Cloud, Marketing Cloud and Community Cloud as part of its strategy to create faster and more personalised service for its customers.

AirAsia service agents across eight countries now have a single view of all cases from all support channels – web, phone, email, live chat, airport communications – and their complete history, allowing them to provide higher levels of personalized service.

The Salesforce Community Cloud powers the AirAsia support community in eight different languages and empowers guests to self-serve with a knowledge database, allowing AirAsia to boost service standards, raise productivity levels and the capabilities of their service agents and continue to raise the bar for the airline industry.

AirAsia Group CEO Tony Fernandes said, “This is the year we focus on making our guests happy. This means placing customers and their needs at the centre of everything we do. Salesforce is the heart of this customer-obsessed approach as it gives us a complete view of our guests across all channels, allowing us to deliver a faster, more personalised service.

“Complaints are free market research. Someone took the effort to write to you to tell you where things went wrong and how they should be improved. These are things that companies pay a lot of money for consultants to tell them that same thing so we treat every complaint preciously. I strongly urge our guests to make full use of the official support channels below for the fastest resolution by our amazing customer happiness team led by Mimi Phua.”

“In today’s competitive landscape, airlines need to be attuned to customers’ needs, sometimes before they know it. AirAsia is a shining example of a customer-centric company constantly pushing the envelopes of innovation,” said Mark Innes, EVP and General Manager, Salesforce Asia Pacific. “Salesforce is uniquely positioned to help AirAsia on its journey to customer centricity and is proud to be its strategic technology partner.”

Guests can contact AirAsia customer support via Live Chat, Twitter, email and call centres listed on https://support.airasia.com.

Support is available in eight languages - English, Bahasa Malaysia, Bahasa Indonesia, Thai, Vietnamese, Chinese (Simplified and Traditional), Japanese and Korean.*

Queries made via any other channel will not be addressed.

Keep up to date with AirAsia news, activities and promotions on Twitter (twitter.com/AirAsia) and Facebook (facebook.com/AirAsia).

* Not all channels available in all languages.

Knowing cybersecurity threats a must for all businesses - Globe Business’ #makeITSafePH provides useful tips and info for all organizations

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Expanding a business’ digital footprint has its tremendous advantages. However, it also comes with inevitable risks. Knowing these risks and cybersecurity threats together with the proper solutions can help organizations be properly educated to ensure the safety of all its sensitive data and resources.

As part of its #makeITsafePH cybersecurity campaign, Globe Business, the information and communications technology arm of Globe Telecom shares the top five cyber threats that business should be looking out for:

Ransomware is a threat that has evolved from invading home or office systems to the cloud. According to MIT Technology Review (www.technologyreview.com), "One big target in 2018 will be cloud computing businesses which house mountains of data for companies. Some also run consumer services such as e-mail and photo libraries.”

Ransomware growth in 2017 topped 2,500 percent, hitting hospitals, private businesses, and individual users. A major concern about ransomware attacks is that it is not limited to personal computers running Windows. Hackers are also targeting Macs and Linux PCs.

Phishing attacks through social engineering is another major threat, this time with individuals as main targets. Hackers use more complex manipulation methods in getting vital information from people who are already confident of their company's IT security. Continuous security education and awareness should also evolve in the workplace.

The rising popularity of cryptocurrencies is another trend that concerns online security officers of big businesses. The threat brought about by it is stealing a hardware's computing power. Hackers will compromise vulnerable systems by targeting its processing capabilities and mining them for cryptocurrencies.

Another threat involves cyber-physical attacks or the hacking of electrical grids, transportation systems, and critical infrastructure in many countries worldwide. 

Meanwhile, the use of password alternatives like multi-factor authentication (MFA) or risk-based authentication will become a trend among many companies. According to International Data Group's companion website CSO Online (www.csoonline.com), many breaches of sensitive online information is due to password-only authentication that's becoming easy targets for hackers. Companies want to increase online security by implementing MFAs or risk-based authentication and this may lead to the decline of password-only authentication use. 

"These days, it is hard to think of a business that is not present online. Advancements in technology have opened doors for enterprises to rely heavily on the internet. However, with almost everyone having access to the Internet, risks of being breached are at an all-time high. This is why we aim to assist enterprises in providing client protection by offering cutting-edge online security solutions," says Peter Manquera, SVP for Globe Enterprise Group.

"Businesses need to be proactive in combatting threats not only to protect their data, but also to make customers feel safe. Security never ends after an attack," he added.

To prevent becoming victims of cybersecurity threats, Globe myBusiness has come up with cost-effective tailor-made solutions which allow businesses to mitigate security threats before they happen. Among these solutions are: Anti-DDOS (distributed denial-of-service) which protects online services by keeping servers up and running; Managed Enterprise Firewall for real-time visibility that allows quick identification and validation of potential threats to the network; and Secure Email Gateway Cloud which eliminates threats before they reach the network and provides centralized email security for all environments, among others.

Also, through the #makeITsafePH campaign, the company provides practical tips and easy-to-digest information about the various threats an organization may face. With this, every client is fully informed and aware of the responsibilities to protect their organization. 

To know more about cybersecurity efforts of Globe Business, please visit  http://business.globe.com.ph/solutions/cybersecurity.html.