Showing posts with label Service. Show all posts
Showing posts with label Service. Show all posts

February 24, 2022

Burgers top foodpanda orders in ’21 as food options grow

Demand for quick commerce seen to continue growing in ‘22

Leading online food delivery provider foodpanda announced the most-ordered food items from its app in 2021, with hamburgers and other fast-food staples coming out on top.


The results, taken from data on thousands of foodpanda partner vendors across 150 cities and municipalities in the country, reveal that the top three most ordered food items from foodpanda in 2021 were hamburgers, fried chicken and spaghetti, items found on the menus of many fast-food restaurants and mom-and-pop stores on foodpanda’s platform.

According to the company, the results serve as an indicator of Filipinos’ increasingly fast-paced and home-based lifestyles during the new normal.

Easy to order, quick to deliver

“Since 2020, as more people started working and attending school from home, we’ve seen how the demand for safe and quick food delivery has skyrocketed. And as Filipinos’ lifestyles and daily routines become more fast-paced than ever, they often rely on food that is easy to consume, even on the go,” said Daniel Marogy, managing director of foodpanda Philippines.

Marogy also explained that foodpanda customers’ most preferred time to order— lunch time, from 11AM up to 1PM— may be another indicator of Filipinos’ need for speed and convenience. “I think all of us has experienced this, even before the pandemic—you’re swamped at work, or busy with schoolwork or with the kids, and before you know it, lunch time comes and there is no food on the table,” he said. “So I think even more so than dinner time, when people might have a bit more time to prepare and cook food after their workday, it is that lunchtime window during midday that people tend to need our services more.”

Pinoys’ taste buds are expanding

Even as many foodpanda customers chose fast food dishes as their go-to meals in 2021, Marogy also noted how consumers’ palates have also widened as more food choices became available for delivery. “We have really seen a remarkable increase in the number of restaurants, both big and small, that have joined us in the last two years, and it has resulted in a wide array of cuisines and dishes for customers to choose from,” Marogy remarked. “So we can say that Filipinos’ taste buds are expanding as well in terms of trying new things, whether it’s a new foreign dish, healthy meal alternatives, or simply a new restaurant that they haven’t tried.”

Quick commerce continues to be in demand

Marogy added that the company sees the demand for quick commerce—or the fast and convenient delivery of goods such as food and groceries— to remain, as many Filipinos continue to prioritize convenience as well as safety when it comes to necessities. “Even as restrictions are now loosening as cases continue to thankfully go down, we anticipate that many people will continue to need fast and safe delivery of goods,” Marogy said.

“foodpanda, along with our hardworking fleet of thousands of Ka-panda riders across the country and our thousands of valued partner vendors, are ready to keep serving the needs of our customers, and in promoting their safety and welfare,” he added.




About foodpanda:

foodpanda is dedicated to bringing food lovers their favorite meals from curated local restaurants in the Philippines. Since its creation, the on-demand food delivery service has grown to more than 170,000 partner restaurants in more than 325 cities across 13 Asian and Central Europe markets. foodpanda Philippines currently operates in 150 cities and municipalities across the Philippines and continuously expanding. foodpanda is a subsidiary under Delivery Hero, a worldwide leader of the food delivery industry. For more information, visit www.foodpanda.ph.

How it works:

Through the foodpanda website or via the new iOS and Android apps, customers can enter their address and view a curated list of restaurants and shops serving their neighborhood. Once they have found their choice, they can place an order in the comfort of their home or office, paying online through foodpanda’s secure platform or via cash-on-delivery The order is then carefully prepared by the restaurant or shop, picked up by the foodpanda rider and delivered straight to their doorstep.

Follow us on:

Facebook: foodpandaphilippines

Twitter: foodpanda_ph

Instagram: foodpanda_ph

February 12, 2022

J&T Express Goes Beyond with their Exciting Promos and New Services for 2022


J&T Express Philippines,
one of the best express delivery companies in the country, and globally, welcomes the year with the best shipping deals and newly launched services, nationwide! As the express delivery company focuses on its expansion and innovations for 2022, J&T Express is also giving out huge shipping discounts to all of its customers.

As the year starts, an unlimited amount of happiness is what J&T Express is giving to their customers as the UnliSaya promo is extended until June 30, 2022! Clients may enjoy and pay for as low as Php 60 on their shipments without worrying about the item's weight, as long as it fits the pouch.

Another new and exciting deal is coming very soon at J&T Express just by downloading J&T Philippines Mobile App on your mobile phones! Get Php 20 Off voucher when you download the J&T Express mobile app and use it on your shipping transactions, whether in door-to-door pick-up or walk-in transactions. The free voucher is valid for 7 days after being claimed and can be used in conjunction with other ongoing promos and discounts. Terms and conditions apply.

"This year, our goal is to go beyond people's expectations. We have been very blessed with new developments and expansions that are coming for the company this year. But our company will remain excellent and true to its fast and reliable express delivery service. To start with our offerings with our clients for 2022, we are happy to share our newly launched promotions and discounts that shoppers and businesses, whether big or small, will surely love" Zoe Chi, Vice President of J&T Express Philippines.

Aside from the new promos that many micro and small business enterprises can enjoy, J&T Express Philippines will be launching its international shipping soon! With its continued growth internationally, J&T Express Philippines is readying for a wider reach. Local branches nationwide will soon accept inbound and outbound parcels going to different countries, starting on selected countries in Asia such as Thailand, Indonesia, Singapore, and Malaysia.

"Opportunities, convenience, and more services are what we want our clients to look forward to with J&T Express. We are happy to share our company’s growth just the beginning of 2022, and as we move forward, we are making sure that there is more look forward to at J&T Express.” Ms. Chi added.

With J&T Express' innovative plans and newly launched businesses, it surely has been a good start for the company. Other than these, customers may continue to enjoy the free door-to-door pick-up service of J&T Express. 

To know more about J&T Express’ services, you may visit www.jtexpress.ph or follow their Facebook page at www.facebook.com/jntexpressphilippines.

September 15, 2021

Western Union Money Transfers Now Available at a Smart Padala Agent near you


Smart Padala by PayMaya, one of the leading financial service providers in the Philippines, and Western Union, a global leader in cross-border, cross-currency money movement and payments, have come together to offer Western Union money transfer services at select Smart Padala agents across the country.

With this new service, picking up Western Union remittance is made more convenient and accessible. Once a customer receives a Money Transfer Control Number (MTCN) from their loved ones abroad, they can walk into any participating Smart Padala agent and receive their money transfers without incurring any additional fees.

The Western Union money transfer service is available across more than 800 Smart Padala agents nationwide, scaling up to more than 3,000 in the coming months. This is especially relevant today in the wake of the COVID-19 pandemic, ensuring customers have access to Western Union services closer to their homes.

“At Western Union, we are committed to serving customers, providing them with greater access and wider inclusion, and moving money for a better world,” said Jeffrey Navarro, Head of Network, Philippines, Malaysia, Brunei & Indochina, Western Union.

“We are excited to expand our collaboration with PayMaya by launching our services with Smart Padala. This new launch is aligned with our vision and presents an opportunity to drive seamless and connected money transfer experiences for all,” he added.

“In these challenging times, we understand how critical it is for Filipinos to receive their remittances in a reliable and timely manner. We are proud to work with Western Union in making their cash pick-up services more accessible to Filipinos through our Smart Padala agents, who have become financial lifelines for many consumers across the country during the pandemic,” said Shailesh Baidwan, President of PayMaya.

Claiming Western Union remittance at Smart Padala agents is easy. All customers have to do is follow these simple steps:
1. Go to https://smartpadala.ph/find-a-smart-padala-agent, enter location details and select Western Union on the partner drop-down menu to find the nearest agent.

2. At the agent location, customers can provide the MTCN (Money Transfer Control Number) from the sender, receiver’s name, and mobile number.

3. A 6-digit OTP (one-time PIN) will be sent to the receiver’s mobile number, which they can share with the Smart Padala agent to complete the transaction and receive their Western Union money transfer.

Once the funds are received, customers can now use it to pay their utility bills or even purchase prepaid load at their Smart Padala agent - making their remittance and other everyday transactions more convenient in just one stop.

PayMaya is the only end-to-end digital payments ecosystem enabler in the Philippines, with platforms and services that cut across consumers, enterprises, communities, and government. Through its enterprise business, it is the leading payments processor for "everyday" merchants in key industries such as retail, food, transportation, utilities, and eCommerce.  

PayMaya provides more than 38 million registered users with access to financial services through its consumer platforms. Customers can conveniently cash in, pay, cash out, and remit through its over 300,000 digital touchpoints nationwide. It is Smart Padala by PayMaya network of 55,000 partner agent touchpoints nationwide serves as last-mile financial hubs in communities, providing the unbanked and underserved access to digital services.  

To know more about PayMaya's products and services, visit www.PayMaya.com or follow @PayMayaOfficial on Facebook, Twitter, and Instagram.

August 11, 2021

J&T Express' free door-to-door service in NCR helps MSMEs during ECQ


PH Global Jet Express Inc. (J&T Express Philippines)
strengthened its premium door-to-door pick up service, free of charge for customers in Metro Manila, to make transactions safer, easier, and more convenient especially during the recently announced Enhanced Community Quarantine (ECQ).

With this service, customers won’t have to drop off packages at J&T branches but can simply schedule pick-ups from the comfort of their homes via mobile app, company website, or its phone hotline. There is no minimum number of packages required to avail of the service as long as the pick-up and drop-off points are within NCR.


“J&T remains committed to supporting communities through deliveries. Now more than ever, it is important to sustain the bounce back of the economy despite another community quarantine due to the spread of the new COVID variant. The door-to-door service is among J&T’s initiatives with bayanihan to help our kababayans during the pandemic,” Vice President of J&T Express Philippines Zoe Chi said.

For the past year, J&T has extended help for frontliners and communities through transport and delivery services for COVID response and immediate disaster relief. It also launched initiatives to help local e-commerce businesses grow by providing quality delivery services.

All J&T branches will remain open to serve the public even during ECQ in Metro Manila while implementing necessary health and safety protocols to protect both its frontliner riders and customers. The free pick-up service aims to enable Filipinos, especially small businesses, to still send essentials to their customers and remain operational despite the strict community quarantine period.

Customers in NCR can book J&T’s free door-to-door pick up service using three convenient channels.


Customers can choose from three easy options to schedule their free pick-up. They can visit the website at :C:\Users\New User\Documents\PR FILES\Articles\J&T Pantry\www.jtexpress.ph and log in via Google or Facebook account; or download the J&T Express mobile app from Google Playstore or AppStore. J&T representatives are also available to schedule pick-ups through phone calls at (02)8911-1888. All transactions will be confirmed and coordinated by J&T before assigning a rider.

J&T’s free door-to-door pick-up service is one of the company’s initiatives to support communities and entrepreneurs despite the recent lockdown.


J&T currently has more than 600 branches nationwide, providing delivery services to Filipinos 365 days a year even on holidays. Aside from the scheduled deliveries, customers can also track their packages real-time thru J&T’s service platforms via mobile, website, hotline, and social media. 

To know more about the company’s services, visit https://www.jtexpress.ph/.


August 10, 2021

Send money even to those without a bank or e-wallet account! Send money to family and friends with PayMaya and Smart Padala

As the country experiences heightened community quarantine measures, staying safe is everyone's top priority. Limiting our movements outside is the best thing we can do to help curb the transmission of the COVID-19 virus. Thanks to financial technology, we can do our everyday transactions through our mobile phones, including sending money.  



Sending money to family and friends or paying someone - even those without a bank or an e-wallet account is so much safer and convenient with PayMaya and Smart Padala.  With your PayMaya mobile wallet app, you can quickly send money from the comfort of your homes to almost anyone in the Philippines through its nation-widest Smart Padala agent network.  

  

With this service, recipients can quickly head to the nearest Smart Padala agent. These agents are usually sari-sari stores in the neighborhood communities, so it is like walking to the house of their trusted kapitbahay – no need to commute or line up at remittance centers to claim the funds.  

  

On top of the convenience it brings, this service is also affordable. The sending fee for this transaction is just 1.5% of the amount you're transferring – that's as low as P1.5 per transaction!   

  

Ready to send money from PayMaya to your recipient's trusted Smart Padala agent? The process is easy. Just follow these simple steps:    

 

  1. Ask your recipient for the 16-digit account number of their preferred Smart Padala agent   

 

  1. On your PayMaya app, tap "Send Money"   

 

  1. Enter the 16-digit Smart Padala account number on the mobile/account number field   

 

  1. Input the amount you wish to send and tap "Continue"   

 

  1. Check the transaction details, make sure they're correct, and tap "Send"   

 

  1. Share the transaction's reference number with your recipient. They will need this plus one valid ID to claim the money.  

 

  

PayMaya users can use the mobile app to send money for free to millions of PayMaya users anytime, anywhere. 

  

Whether you're sending money for bunso's tuition fee or extra budget to buy groceries, it's now easier than ever to send some love to your family across the country while still keeping yourself safe at home.   

  

To start enjoying safe, convenient, and rewarding transactions for your everyday needs, download the PayMaya app at https://official.paymaya.com/CAK1/425eb133 and register an account.  

  

PayMaya is the only end-to-end digital payments ecosystem enabler in the Philippines, with platforms and services that cut across consumers, merchants, communities, and government.     

  

As of end-June 2021, it provides more than 38 million Filipinos access to financial services through its consumer platforms. Customers can conveniently pay, add money, cash out or remit through its over 300,000 digital touchpoints nationwide. Its Smart Padala by PayMaya network of over 45,000 partner agent touchpoints serves as last-mile digital financial hubs in communities, providing the unbanked and underserved access to digital services. Through its enterprise business, it is the largest digital payments processor for key industries in the country, including "everyday" merchants such as the largest retail, food, gas, and eCommerce merchants, as well as government agencies and units.       

   

To know more about PayMaya's products and services, visit www.PayMaya.com or follow @PayMayaOfficial on Facebook, Twitter, and Instagram.

July 9, 2021

J&T Heroes awards outstanding delivery frontliners

Bayani sa Makabagong Panahon campaign honors contributions of riders


J&T Express Philippines honors Edison Awa as J&T Hero of the Year


Not all heroes wear capes. Sometimes, they wear helmets and ride motorcycles.

From hundreds of nominations for outstanding delivery riders nationwide, e-commerce logistics leader J&T Express Philippines recently awarded its top three “hero riders” last July 2 during the Facebook and Youtube livestream of J&T Heroes: Bayani sa Makabagong Panahon which was watched by more than 190,000 viewers.

J&T Express Philippines Vice President Zoe Chi said the event is part of the company’s bayanihan spirit that aims to uplift the dignity of delivery riders as frontliners and modern heroes by recognizing their hard work, dedication, and contributions on the field every day.

“They have shown valor, creativity, ingenuity, and resilience in every parcel delivered. We are honored to have them in our J&T family. May you continue to serve as inspirations to every person you meet on the road,” she said.

Edison Awa, a J&T delivery rider based in Muntinlupa for two years now, garnered the top spot out of the final seven nominees and was named J&T Hero of the Year. According to his branch supervisor, Awa could deliver 100-300 packages in a day, or five or sometimes six days a week, making him one of the top couriers in his branch.

“Lahat naman kami deserve na maging J&T Hero,” he said. “Napakahalaga po ng delivery riders kasi kami ang nagdadala ng pangunahing pangangailan ng mga tao sa panahon na takot pa silang lumabas. Kahit natatakot para sa sarili, tinataas ko na lang sa Diyos ang aking kaligtasan para hindi bumigay sa hamon ng buhay."

As a breadwinner for his aging parents and siblings in the province as well as his own family of four, Awa used to rely on uncertain odd jobs in construction and agencies, but now finds fulfillment and steady income from being a J&T delivery frontliner. “Malaki ang pasasalamat ko sa J&T,” he added, “Ang mensahe ko sa aking co-riders, kahit gaano kahirap ang trabaho sa araw-araw, kahit gaano karami, isipin na ginagawa natin ito para sa ating mahal sa buhay.” As J&T Hero of the Year, Awa received a brand-new motorcycle and smart phone.


J&T Heroes recognize Daryl Ocenar from Tacloban City and Ricky Frias of J&T Taguig Branch as J&T Heroes second and third placer respectively.

Daryl Ocenar from Tacloban and Ricky Frias representing the J&T Taguig Branch won second and third place respectively. They also received smartphones and corresponding prizes to include wireless earphones, Php5,000 worth of gift certificates, and an action camera. Other J&T Heroes finalists which include Raniel Pawilan (Quezon City), Russel Agullo (Makati City), Alan Guillen (Cebu City), and Jecel Beniga (Davao City) also took home gift certificates and special items from J&T.
Vice President of J&T Express Philippines Zoe Chi congratulates and thanks everyone who participated in the first J&T Heroes: Bayani sa Makabagong Panahon.

J&T’s celebrity campaign ambassador Xian Lim captivates the audience as host of the first J&T Heroes: Bayani sa Makabagong Panahon with singer Gigi de Lana and the GG Vibes Band.

Aside from the awarding ceremony, the livestream engaged viewers with games facilitated by J&T’s official celebrity host Xian Lim while the performance of singer and former Tawag ng Tanghalan contestant Gigi de Lana with the GG Vibes Band was equally anticipated by fans. Local leaders also sent their special messages of support including Davao Mayor Sara Duterte, Cebu Mayor Edgardo Labella; Jaen, Nueva Ecija Mayor Sylvia Austria, and Cabanatuan Mayor Myca Vergara.

The event is supported by J&T’s brand partners HINO, FOTON Motors Philippines, Mobile Legends Bang Bang, Realme, Prestone Philippines, Clorox Philippines, Gcash, Shopee, and Pocari Sweat. Secondary local business sponsors include BELO Essentials, Gfoxx International, ELITE Sales, Tink Custom Print, Seek Shine, Organic Skin, K-COOL, Leupp Watches, KUMU, and Jane Secret.

J&T’s bayanihan spirit empowers and prioritizes customers and employees. Early this year, the company released a second tranche of groceries and essentials as employee “ayuda” to help team members affected by the lockdown. J&T has also extended help through various logistics services for COVID response and immediate disaster relief. The company is also dedicated to helping local online businesses grow by providing quality delivery services.

To know more about the company’s services, visit https://www.jtexpress.ph/.


June 29, 2021

J&T Express to honor riders as modern heroes : Bayani sa Makabagong Panahon campaign rewards exemplary delivery frontliners


This July, new heroes will be in town.

E-commerce delivery giant J&T Express Philippines will be holding J&T Heroes: Bayani sa Makabagong Panahon to recognize the contributions of its delivery riders, on July 2, 2021 via livestream on their official Facebook page.

Vice President of J&T Express Philippines Zoe Chi said the campaign exemplifies the company’s bayanihan spirt by “honoring our own frontliners who continuously support the company and Filipino community through these challenging times. Through this, we hope that everyone will recognize their dedication and personal sacrifices to provide us with safe, fast, and reliable delivery services so that we can continue on with our lives despite the pandemic.”

Out of hundreds of entries nationwide, only one will be named Hero Rider of the Year and will receive a new motorcycle as the grand prize. Criteria for J&T Heroes include exemplary performance with a 95-100% high success delivery rate; company loyalty with tenure since February 2020; a high degree of professionalism; and service satisfaction backed by testimonials from regular customers. 

The virtual event will be livestreamed at 5:00 PM at www.facebook.com/jntexpressphilippines and will be hosted by one of the famoust actors in the industry Mr. Xian Lim, supported with a performance by singer and former Tawag ng Tanghalan contestant Gigi de Lana. The event is supported by J&T’s brand partners HINO, FOTON, Mobile Legends Bang Bang, Realme, Prestone, Clorox, Gcash, and Shopee. Secondary local business sponsors include BELO Intelligent Skincare, Gfoxx International, ELITE Sales, American Authentic Apparel, Tink Custom Print, Seek Shine, Organic Skin, K-Cool, Leupp Watches, Jane Secret, Pocari Sweat and KUMU.

J&T Express strives to empower and prioritize both its customers and employees. Last month, the company released a second tranche of employee “ayuda” in the form of groceries and essentials to augment the daily needs of team members who have been affected by the lockdown. J&T has also extended help through various logistics services for COVID response and immediate disaster relief. The company is also dedicated to helping local online businesses grow by providing quality delivery services. 

J&T Express Philippines currently has 600 branches caters to almost every province in the country 365 days a year even on holidays. Customers can easily track their packages real-time via J&T’s service platforms: mobile application, website, hotline, and social media. To know more about the company’s services, visit https://www.jtexpress.ph/.  


J&T Express recognizes its frontliners who deliver fast and hassle-free shipping, rain or shine, to customers nationwide.

J&T Heroes nominees must share J&T Express’ commitment to become the best e-commerce logistics company in Southeast Asia by having a 95-100% high success delivery rate.

J&T Express offers affordable rates and quality shipping services to help Filipinos and entrepreneurs with their logistics needs especially during the pandemic. 


J&T Express has 600+ branches nationwide that combines the efficiency of technology and customer-orientedness of its delivery riders to provide quality logistics services.


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