Showing posts with label Service. Show all posts
Showing posts with label Service. Show all posts

March 24, 2024

J&T Express Philippines reaches new horizons, plans wider expansion on its 5th anniversary

J&T Express, the Philippines’ leading logistics and delivery service provider, proudly commemorates its fifth anniversary, reflecting on an extraordinary journey marked by exponential growth, unwavering commitment to service excellence, and significant contributions to the community.

Since its inception in 2019, J&T Express Philippines has experienced phenomenal expansion, currently operating an extensive network of over 2,200 branches and warehouses nationwide. The company takes pride in its dedicated workforce of 60,000 service personnel to back up its operations and a fleet of 3,000 owned trucks and vehicles, solidifying its position as a key player in the logistics industry.

“As we rely on our advanced logistics facilities while continuing to accelerate the company’s digital transformation, this will enable us to create a reliable, efficient, safe, and environmentally friendly supply chain service system to meet e-commerce demands. Through this, J&T Express can continue delivering smiles and trust to our Filipino customers nationwide,” said Dean Ding, CEO of J&T Express Philippines.

With sharing and responsibility as part of its core values, J&T Express Philippines keeps the Bayanihan spirit alive in the previous year through its corporate social responsibility (CSR) ‘J&T Cares,’ extending support to communities affected by natural disasters such as Typhoon Egay, the Mayon Volcano eruption, and the jolting earthquakes in Surigao del Sur. Through these initiatives, J&T Express has provided critical assistance to thousands of families, emphasizing its commitment to making a positive impact on society.

Recognizing that dedicated employees are the backbone of its success, J&T Express Philippines launched the "1 Family, Juan J&T" campaign in 2023. This nationwide initiative connects the company with its employees across all regions in the country, reinforcing the message that each employee is valued and integral to J&T Express' achievements.

“Now that we are already in our fifth year, J&T Express aspires to continue to work with employees and our business partners, further elevating our business to new heights and enhancing how we can keep up with the growing demands of our consumers,” Mr. Ding concludes.

J&T Express is known for its corporate excellence such as its mobile application, a VIP platform, free door-to-door pickup, cash-on-delivery payment option, 24/7 customer service, and 365-day operations, all complemented by its nationwide coverage that continues to expand as it celebrates its fifth anniversary in the Philippines.

 

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About J&T Express

J&T Express is a global logistics provider founded in 2015, currently operating in 13 countries worldwide: Indonesia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the United Arab Emirates, Mexico, Brazil, and Egypt.

Adhering to its “customer-oriented and efficiency-based” mission, J&T Express is committed to providing customers with integrated logistics solutions through intelligent infrastructure and digital logistics network as part of its global strategy to connect the world with greater efficiency and bring logistical benefits to all.

December 22, 2023

Beating the holiday rush: Here’s how 3 business owners winged it this season with these “delivery hacks

Christmas is upon us, and you know what that means: traffic, crowded malls, with everyone rushing to buy gifts and prepare for parties. For business owners, this season is great news, but the heightened demand for products and services can be a double-edged sword.


But three business owners are ready to face the holiday rush. Here’s how Aguirre Office Furniture, Bloomingails.ph, and Etiquetta PH are powering through this season:

Aguirre Office Furniture

The orders and inquiries started pouring in as early as October for Aguirre Office Furniture, a national provider of office furniture, services, and office solutions.

According to their Chief Financial Officer Ken Arocena, the holiday season has given them a 50 percent increase in orders.

However, Arocena shared that their operations require additional resources to manage the increased demand. “Given this, we have to deal with potential shipping delays and managing customer expectations,” he added.

The solution, according to Arocena: Lalamove. He remarked that Lalamove’s wide array of services, especially affordable rates, helped Aguirre Office Furniture keep up and deliver what they promise to their clients, which is the ease of how they do business.

Arocen also noted that their “secret hack” is using Lalamove’s multiple booking feature. He explained, “It’s how we minimize logistics costs and send our orders to multiple locations in one go.”

Bloomingails.ph

For Bloomingails.ph, one of the most trusted flower shops in Manila, the demand is quite high, especially for their fresh mini pine trees, wreaths, and Christmas centerpieces. According to their Chief Executive Officer Abigail Ang-Santander, their event styling business is very robust as well, as this season is a time for a lot of celebrations.

Since part of their business is making sure every special occasion is perfect for their clients, the Bloomingail.ph CEO explains, “We prepare and send out orders very early or after rush hour if the client is amenable to accepting late deliveries. But we make sure we’re on top of our inventory and don’t have to do lots of rush orders for suppliers.”

This peak season, Abigail also heavily relies on Lalamove. She remarked, “With Lalamove, I can book multiple drops and multiple vehicles, especially for our time-sensitive products to reach our clients on time.”

When asked about her favorite feature of the on-demand delivery app, she shared, “We can always rely on trusted partner drivers. This is crucial because we always need to make sure the items are carefully delivered, plus the partner drivers are courteous not only to us but to the recipients – our clients – especially, despite being stuck in traffic the whole day.”

Etiquetta PH

Every year, Etiquetta PH, a souvenir shop, always urges its customers to book in advance to beat the holiday season. “We offer early bird promos as early as August, as well as scheduled pickups of set date of releasing orders, so by the third week of November, we’re already dispatching the items,” shared Etiquetta PH Chief Executive Officer Ria San Juan-Gumaru.

This mompreneur explained that this is their process in anticipation of the major challenges for their business. These include logistics issues, whether it’s delays in the delivery of raw materials or shipping of orders to their customers due to the heavy traffic.

When the peak season ushers in paired with increased demand for logistics, Lalamove always comes to the rescue for Etiquetta PH. According to Ria, “Lalamove’s user-friendly app makes booking seamless and efficient. It’s easy to schedule deliveries, and you don’t have to fill in a ton of information.”

Her favorite, though, proven to help with their business, is Lalamove’s vast fleet of delivery vehicles. “I can choose the most suitable option according to my needs. This flexibility ensures we can adapt to the ever-changing demands of the peak season,” she adds.

“Supporting the needs of the micro-, small-, and medium-sized enterprises (MSMEs) is always a priority for Lalamove, especially during this time of year. Our platform is here to make the holiday season easier for our business owners, one delivery at a time,” remarked Lalamove Philippines Managing Director Djon Nacario.

No need to worry about the high demand during the holiday season. Learn from these business owners and go for their logistics tactics with Lalamove, your trusted delivery partner in Luzon and Cebu.

Visit https://www.lalamove.com/en-ph/ for more information.

September 28, 2023

Lalamove Partner Drivers get easier access to Pag-IBIG Loyalty Card for more benefits and rewards


More rewards for Lalamove Partner Drivers. Pag-IBIG sets up a booth at the Lalamove Partner Driver Center in PITX to make it easier for them to sign up for a Pag-IBIG Loyalty Card and enjoy its benefits.

True to its commitment to empowering its partner driver community, Lalamove, the leading on-demand delivery platform, together with Pag-IBIG, recently set up a booth in the Lalamove Partner Driver Center at the Paranaque Integrated Terminal Exchange (PITX) where Lalamove partner drivers can get their Pag-IBIG Loyalty Card.

This is part of Lalamove and Pag-IBIG’s partnership to help improve the partner driver community’s access to decent and affordable housing through high-interest savings and emergency loans.

According to Lalamove Philippines Managing Director Djon Nacario, plenty of Lalamove partner drivers, both newly onboarded and long-time partner drivers, took up the chance to get the Pag-IBIG Loyalty Card Plus at the Lalamove Partner Driver Center.

“The Pag-IBIG Loyalty Card is an essential card for Filipinos, especially for our partner drivers. Having one offers convenience, as it enables them to enjoy exclusive discounts and rewards from more than 300 partner establishments of Pag-IBIG, and it can also be used by our partner drivers as a cash card where they can access the throngs of benefits of Pag-IBIG,” he remarked.

Pag-IBIG Fund Chief Executive Officer Marilene C. Acosta shared the same sentiments, saying, “Pag-IBIG Fund remains committed to its mandates of providing our members with affordable home loans and secure savings. With our partnership with Lalamove, we are happy to bring the Pag-IBIG Loyalty Card Plus to their partner drivers so that they may gain added savings through the discounts they may enjoy using the card. This furthers our mission to improve the lives of all our members, the Filipino workers.”

Lalamove partner drivers who missed the chance to get their Pag-IBIG Loyalty Card at the Lalamove Partner Driver Center could easily apply in Pag-IBIG branches nationwide. Simply fill up this form, present a valid ID alongside a photocopy of the ID, pay the corresponding card fee, have a photo and biometrics taken, and claim the Pag-IBIG Loyalty Card.

For more information, visit https://www.pagibigfund.gov.ph/loyaltycardPlus/. Interested in joining the Lalamove partner driver community? Sign up today and take the wheel toward success.

August 10, 2023

5 Easy Ways to Give your OPPO Smartphone the Care it Deserves


For practical and discerning buyers, after sales services play a crucial role in the decision for which smartphone to buy. It is after all, an essential investment that should be maximized for many years of use.

Understanding how valuable smartphones are to Filipinos’ daily lives, OPPO, leading global smart device brand, offers holistic services to care for your smartphone and shares helpful tips to give your device the well-deserved care it deserves.

Use a screen protector for your phone

You want to keep your phone’s display in the best condition possible, because this is arguably the most important part of the device. Without screen protection, it may suffer from fingerprint smudges, cracks, and scratches. A trusty screen protector is an added layer of security you should consider.

OPPO Care Plus offers free Screen Protector Service when you visit any OPPO store and an extended warranty so you can enjoy a pristine screen for a long time. This service offers a one-time free screen replacement so you can carry your OPPO smartphone worry-free.

Keep your device in tip-top shape, inside and out

Maintaining your OPPO smartphone’s cleanliness is good for your health and the health of your device. Smartphones can house up to ten times more bacteria than an average toilet seat. You risk exposing yourself to so many germs if you don’t clean your device regularly.  To clean your phone, unplug and turn it off first. You can use a disinfectant wipe with 70% isopropyl alcohol or disinfectant spray. You should spray cleaners onto a soft cloth, which you’ll then wipe your device with.

OPPO Care offers free phone check ups, software upgrade, 10% discount on LCD and motherboard change for all OPPO models, among others, which are readily available when you visit during the Monthly OPPO Service Day every 10th to 12th day of the month at OPPO Service Centers nationwide.

Manage your storage and file usage

Remember, your phones have their limits too, so make sure you properly manage its storage and memory. If you’re near storage capacity, you should delete unused apps, photos, and videos. If you want to speed up your device’s performance, you should install an external SD card to increase your phone storage.

OPPO devices have expanded RAM technology, allowing you to expand your phone’s storage capacity and optimize its performance for faster and smoother multitasking.

Look after the battery health

Maintaining your mobile device’s battery health is key to extending its lifespan. If you want to prolong your phone’s battery life, you should turn on battery-saver mode and lower your screen brightness for when you’re running low on power.. When not needed, you can also turn off Wi-Fi and Bluetooth.

Fortunately, OPPO is renowned for its exceptional battery life and charging speed thanks to its industry leading innovations,  SUPERVOOC™ fast-chraging and Battery Health Engine. OPPO supports quick charging, so you can juice up your device in much less time and enjoy longer-lasting battery almost twice as long as other smartphones.

Avoid dropping it and always handle it with care

If you want to keep your OPPO device in excellent condition, you should avoid dropping it as much as possible. Investing in a sturdy case can help minimize the possible damages from accidental drops. Although sometimes, a phone case isn’t enough.

With OPPO Care+, you can still enjoy your OPPO smartphone after unfortunate accidents. This special protection plan provides services for accidental damage and an extended warranty.

OPPO Care and OPPO Care+ are available at the OPPO Service Center after purchasing your OPPO device. These special care plans provide superior phone maintenance services so you can give your device the best care. You can also visit OPPO Service Centers during the Monthly OPPO Service Days and have your OPPO smartphone checked periodically.

If you participate in OPPO Service Survey after your visit, you have the chance to win amazing OPPO signature gifts, such as IoT products, OPPO freebies, and gift certificates. Until January 12, 2023, OPPO will be drawing one monthly winner via e-raffle. The monthly winners will be announced on OPPO Care-PH’s Facebook page.

To learn more about OPPO smart devices, visit the OPPO Philippines’ official website at www.oppo.com.ph/ or its official Facebook page at OPPO Philippines. For more update about OPPO Care-PH follow them on their official Facebook account.

March 12, 2023

GrabShare expands to more Metro Manila cities

 

GrabShare offers the same safe, reliable and convenient ride that Grab is known for, but at a more affordable price point

Grab Philippines officially brings GrabShare to more cities in Metro Manila. The carpooling service – which had its pilot run in Makati, BGC, Manila and select areas in Ortigas in 2022 – is now also available in Mandaluyong, Pasig, San Juan, Pateros, and select areas in Paranaque and Quezon City.

GrabShare makes the same convenience and reliability of GrabCar more accessible and affordable for the Filipino commuter. With GrabShare, passengers can enjoy as much as 30 percent lower fares on Grab. The service’s passenger-matching feature was also further optimized to ensure that the party is headed in the same direction to avoid surprise detours, hence improving overall shared-ride duration.

Grab Philippines Senior Director for Strategy and Operations Ronald Roda shares:

“Every Filipino deserves unfettered access to safe, reliable, and more affordable means of transportation, and we are fully committed to help make that a reality for everyone. We are optimistic that as we expand GrabShare’s service areas to more cities in Metro Manila, we are staying true to our commitment – continuing to play an active role in providing a better mobility experience for everyone.”

The leading super app is also working on bringing GrabShare to cities outside of Metro Manila. With the growing availability of the service, Grab Philippines reminds its passengers to continue practicing health and safety protocols while on the road. This includes the wearing of face mask and regular hand sanitation.

October 22, 2022

foodpanda supports Avon’s #NormalForMe campaign on Breast Cancer Awareness

 

Here’s how you can participate in this year’s Breast Cancer Awareness Month with Avon and foodpanda.

About 1 in 8 women will develop breast cancer in their lifetime. In 2019, Filipina women were even more vulnerable as it was estimated that the Philippines has the highest prevalence of the disease in Asia, and ninth highest in the world. The following year, breast cancer was still one of the top 2 most common among Filipino women with majority diagnosed at advanced stages.

This is why every year during October, the world observes Breast Cancer Awareness Month with global beauty brand Avon as one of top supporters of the cause to encourage more people to know more about this disease and be more proactive in regular self-checks that can help detect preliminary symptoms.

This year, Avon continues this worthy cause with a global campaign encouraging everyone to discover what’s #NormalForMe and by extension, inviting partner brands, including leading online quick commerce platform foodpanda, to raise awareness and raise funds on behalf of the Philippine Cancer Society. The campaign also encourages women to normalize regularly checking their breast for any changes that could potentially cause breast cancer.

“We are grateful to Avon for reaching out to us and trusting us to become one of their brand partners to promote this advocacy. We are more than happy to offer our support, even in the simplest way, to reach more audiences and raise awareness,” says Daniel Marogy, foodpanda Philippines Managing Director.

“For the last 30 years, we’ve committed to this cause to raise funds and awareness to help more women to join the initiative to battle breast cancer not just for themselves, but also for their loved ones,” shares Avon Head of Communications for Philippines & APAC, Marion Limlengco. “This is why we’ll always push for everyone to know the signs, know the risks, and know how to take action because early detection will help save lives.”

Pink it up with foodpanda

foodpanda is offering a special and exclusive discount for every checkout from their app starting October 15 to 31, 2022 using the code “AVONFP50”.

A portion of the amount of every order will be donated to Avon’s partner beneficiary, the Philippine Cancer Society, who is also offering consultation should you spot a lump or need more help in screening your breasts and pecs.

Apart from this, Avon’s #NormalForMe campaign has also prepared activities to raise funds on the campaign which include donation drives, free clinical breast examinations and dedicated fundraising products from Avon.

Download the foodpanda app now and support Avon’s #NormalForMe campaign.  For more information about this campaign, please visit bit.ly/avonbreastcancerpromise. Follow Avon Philippines on Facebook and Instagram for more updates and shop your favorite Avon products at www.avonshop.ph or contact your local Avon Representative.  


About Avon 

Avon has been doing beauty differently for 135 years. Avon is a company that connects people, using the power of beauty to transform lives for the better. Millions of independent sales Representatives across the world sell iconic Avon brands through their social networks, building their own beauty businesses on a full- or part-time basis.  Avon stands for gender equality, and we believe in listening to women’s needs, speaking out about issues that matter and creating positive change. Through Avon and the Avon Foundation we’ve donated over $1.1billion, with a focus on tackling gender violence and breast cancer. Avon is part of the Natura &Co Group.  Learn more at www.avonworldwide.com.

 

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April 27, 2022

Ninja Van Philippines’ automates largest hub in Cabuyao with fully integrated, measurement and sortation systems

To keep up with growing customer demand, the company is ramping up its sort automation efforts for faster, more efficient deliveries.

Tech-enabled logistics company Ninja Van Philippines continues to strive for operational excellence in order to better meet the needs of its customers nationwide. Along with strengthening its core services and improving delivery speed, the company has installed new sortation systems in its new automated hub in Cabuyao, Laguna. Spanning 21,000-sqm, this is the largest automated hub and sortation system in the whole Ninja Van Group.
(From left to right) Ninja Van Philippines’ Country Head Martin Cu and Chief Operating Officer Vin Perez at the Cabuyao automated hub.

With integrated parcel measurement and real-time parcel status connectivity, these latest sortation systems will ensure that Ninja Van Philippines has the capacity to fulfill the growing delivery demand in the country.

One of the key highlights is our double deck cross belt sorter that simultaneously measures, weighs, photographs and sorts parcels at an estimated throughput rate of 20,000 units per hour. Not only that, the new belt also provides seamless real-time parcel data, sharing instant feedback and updates to shippers and shoppers on their parcel status.

Faster deliveries can be expected as the crossbelt sorter boosts Ninja Van Philippines’s receiving capacity by 300% with a 400% increase in outbound speed. In terms of speed, it has increased the number of parcels processed per hour by 400% and spatial capacity by 500%.

“The addition of new sortation systems in our Cabuyao hub is part of our continued efforts for operational excellence With this, we can ensure on-time deliveries and better customer service that are in line with the customer-first agenda that we are pushing at Ninja Van Philippines,” said Vin Perez, Ninja Van Philippines Chief Operating Officer. “The cross belt sorter is ideal for a company like Ninja Van Philippines given our high throughput needs. This will increase the accuracy and efficiency of our sorting process so that we can fulfill more deliveries in the least amount of time.”

With this operational innovation, shippers, and shoppers can look forward to a fast, reliable and hassle-free delivery experience as well as excellent customer service for logistic needs and parcel concern with Ninja Van Philippines.

April 19, 2022

Ready to scale-up your business? Ship your parcels in as fast as 2-days in Cebu, CDO and Davao via J&T Express

Business owners are in for a treat with the fastest shipping offer by J&T Express. The new Business Parcel (BP) service can now deliver items on selected locations nationwide in as fast as two days, while skipping ceiling-high shipping rates.

Standard inter-island delivery transactions take three to five days lead time in the Philippines, placing both businesses and consumers to a disadvantage. “When transactions are slow-paced, prospects for business growth are not maximized. At the same time, consumers miss out on the best quality of service they deserve. We designed the Business Parcel service to bridge these gaps,” Ms. Zoe Chi, J&T Express Philippines Vice President and Branding Head said.
In keeping with its commitment to help bolster Micro, Small and Medium Enterprises (MSME), J&T Express is offering its BP service at an affordable price. ”We want to remove frictions that hamper small businesses from scaling up. Through our services and J&Ts extensive coverage, we hope to help MSMEs thrive and expand.” Chi added. J&T Express has the widest geographical reach in the Philippines with over 1,000 branches and warehouses nationwide.
J&T Express continues to expand its fleet of trucks and other transportation modes including land, air and sea freight in order to serve more locations, especially hard-to-reach areas. J&T Express’ consistent reliable service has earned it the Gold Trustmark Award in the Reader’s Digest 24th Annual Trusted Brands Awards held at the EDSA Shangri-La Hotel on April 8, 2022. This is the second year J&T Express has received such prestigious recognition in the same category.

On what more lies ahead for the international courier and express delivery giant, Ms. Zoe Chi assures more is yet to come, “This is an exciting year for J&T Express as we have a lot in the pipeline for our regular and business customers. This year’s outlook for the local business industry is good, and we at J&T are all ready for it.”
The Business Parcel (BP) service is applicable for Walk-in, Door-to-Door (D2D) Free Pickup Service and VIP clients. Maximum acceptable weight is 5.0 kg only. Inquire at your nearest J&T Express branch or download the J&T App to learn more about this service. You may also visit our website at www.jtexpress.ph.

April 13, 2022

foodpanda, PhilHealth launch partnership for delivery partners’ access to gov’t health benefits

Leading food and quick-commerce digital platform foodpanda and the Philippine Health Insurance Corporation (PhilHealth) have partnered to help foodpanda’s delivery partners gain access to the government’s mandated healthcare benefits, in line with the implementation of the Universal Healthcare Program.

According to Lhecks de Castro, finance director of foodpanda Philippines, the idea for the partnership began at the height of the pandemic when the government rolled-out the massive COVID-19 testing initiative in which PhilHealth membership is required for free testing.

L-R: Leopoldo de Castro Jr (foodpanda Finance Director), Angelo Luis Apostol Sta. Maria (foodpanda rider), Secretary Silvestre Bello III (DOLE Secretary), Mr. Rex Paul Recoter (PhilHealth, Senior Manager), Patricia Jacinto (foodpanda Operations Director), Undersecretary Benjo Benavidez (DOLE)

“As we looked after the safety and welfare of our Ka Panda partner riders at the onset of the pandemic in 2020, we sought for ways to make testing easier and more accessible—and getting as many of our riders onboarded to PhilHealth’s services was critical,” de Castro said during foodpanda and PhilHealth’s joint courtesy call to Department of Labor and Employment (DOLE) Secretary Silvestre Bello III at the DOLE headquarters in Intramuros.

“By delivery partners we mean the thousands of motorcycle riders and bikers (and even walkers and scooter riders in CBD areas) nationwide who will benefit from this initiative.” de Castro added.

A fitting backdrop

The courtesy call to Secretary Bello served as the venue for the ceremonial turnover of a PhilHealth ID to a partner delivery rider to symbolize the partnership between foodpanda and PhilHealth.

Patricia Jacinto, operations director of foodpanda Philippines, noted that it was fitting that Sec. Bello was witness to the ceremonial handover, as it was DOLE that released Labor Advisory 14, which provided guidance to platforms on ensuring better working conditions for delivery riders in food delivery and courier activities under independent contract agreements. One of the provisions was the guidance to platforms to facilitate registration and access by freelance delivery riders to social security programs of the government, including PhilHealth.

“We at foodpanda are committed to providing a safety net for our Ka Pandas all over the country, with their health and safety being a top priority,” Jacinto said. “The partnership with PhilHealth, witnessed by no less than Sec. Bello, is key to our success, and shows that we mean business when we say that we care for our riders.”

“It is a win-win initiative for us. In the same way that it helps foodpanda’s program for delivery partners’ welfare, it will help PhilHealth to finally reach this sector.” de Castro also added.

Special incentive for riders

Under the partnership, foodpanda will collaborate with PhilHealth in checking the membership status of its partner riders. It also provides the opportunity for PhilHealth to enroll non-member riders as mandatory individual members, as provided by the Universal Health Care Law.

The two organizations have also committed to jointly conduct information activities to educate delivery partners on the benefits and value of PhilHealth membership, as well as provide incentives to delivery partners to become mandatory individual members, by holding monthly raffle draws for six months (May to October), and one grand raffle draw in December 2022.

“We hope that more and more riders understand and appreciate the benefits of PhilHealth membership, as we continue to come up with ways to support their health and safety,” de Castro said.


About foodpanda:

foodpanda is dedicated to bringing food lovers their favorite meals from curated local restaurants in the Philippines. Since its creation, the on-demand food delivery service has grown to more than 170,000 partner restaurants in more than 325 cities across 13 Asian and Central Europe markets. foodpanda Philippines currently operates in 150 cities and municipalities across the Philippines and continuously expanding. foodpanda is a subsidiary under Delivery Hero, a worldwide leader of the food delivery industry. For more information, visit www.foodpanda.ph.


How it works:

Through the foodpanda website or via the new iOS and Android apps, customers can enter their address and view a curated list of restaurants and shops serving their neighborhood. Once they have found their choice, they can place an order in the comfort of their home or office, paying online through foodpanda’s secure platform or via cash-on-delivery The order is then carefully prepared by the restaurant or shop, picked up by the foodpanda rider and delivered straight to their doorstep.

Follow us on:

Facebook: foodpandaphilippines

Twitter: foodpanda_ph

Instagram: foodpanda_ph

March 14, 2022

This International Women’s Month, Ninja Van Philippines champions female leadership and resilience

The company puts the spotlight on the women who make its Todo Hustle, No Hassle services and deliveries possible.


 Every year, a special day is dedicated to honor women around the world, their empowering stories, and achievements while also highlighting important concerns and issues surrounding gender equality in society. In line with this, tech-enabled express logistics company, Ninja Van Philippines, celebrates International Women’s Month by acknowledging the many women in its workforce who, in one way  or another, are responsible for providing hassle-free deliveries and excellent customer service to shippers and shoppers nationwide.

Five women shared how they hustle hard everyday, on or off the road, to achieve success in their current roles in the company and demonstrate leadership and resilience despite the challenges that come their way whether it’s at work or in life.

Mothering for success in the industry: Working moms make it work!

Ivy Bautista describes herself as a natural born leader. She has been working as a Sort Training Officer for Ninja Van Philippines since November 2020 where she is tasked to develop training materials for the Sort Team as well as prepare guidelines and incident reports. As a working mom, she has to balance her schedule between work and family duties, which can get challenging sometimes since her job requires her to travel frequently to train Sort Officers in various locations.

Thanks to the support of her husband and colleagues, Ivy is able to stay on top of her responsibilities as a mom and employee, earning the trust of her superiors and teammates and impacting positive changes in her department including standardizing the orientation journey for new personnel.

Account Manager Karla Dasig is also a working mom who has been with Ninja Van Philippines since 2016. She currently handles clients in the finance and retail industries. Being a single mom, she is grateful that the company allows her to work on a flexible schedule, which gives her the chance to spend more time with her son.

Working at Ninja Van Philippines enabled Karla to step out of her comfort zone that resulted in tremendous improvement and growth in her professional career. Now, her goal is to enhance her leadership and managerial skills to help her entire team thrive. She also wishes to share her knowledge and expertise to new hires who will be under her supervision so they can better manage and address the problems that may arise on the job.

Female Ninjas on the road, driving out the stereotypes

Delivery riders play an important role in making sure that parcels get delivered to customers on time and in the best possible condition. And while we have grown accustomed to seeing male riders on the road, it’s great to also acknowledge the efforts of women who take on this difficult job, rain or shine.

Sheina, Michelle, and Mercie are just three of Ninja Van Philippines’ female delivery riders who embody the company’s promise of Todo Hustle, No Hassle deliveries and services.

Four years into being a delivery rider, Sheina Janalul prides herself for consistently receiving good standing for her performance. While she admitted that there can be a handful of difficult customers who tend to lash out on delivery riders like her, she tries her best not to take things personally and as much as possible, not to absorb the negativity from the situation. Of course, not all customers are the same as she has also encountered those who are kind and understanding, even becoming friends with some of them.

Michelle Ynigo is another female delivery rider who has been with Ninja Van Philippines since 2018. Given her years of experience on the job, she has encountered her fair share of bumps in the road such as rude customers and lost or damaged parcels that she deals with by keeping a calm disposition when communicating with those involved. All in all, Michelle finds fulfillment in knowing that what she does as a delivery rider contributes value to the lives of Ninja Van’s customers.

From a Ninja Van rider in 2018, Mercie Abundo has been promoted to Assistant Station Head of her hub in Mindoro and is now training to be the Station Head soon. According to her, dealing with problematic consignees and riders has been one of the most challenging aspects of her job. However, she has always shown willingness to help with the resolution of any delivery-related issues and ensures effective communication with customers. Because of this, her outstanding performance has been recognized by Ninja Van Philippines, specifically for managing a hub with no parcel backlog – a feat she considers to be one of her proudest career achievements to date.

Time and time again, women are proven to thrive and succeed in industries that are traditionally seen as male-dominated, including logistics. For Ninja Van Philippines, the hard work that its female employees are dedicating to the commitment of putting customers’ needs and operational excellence first will always be recognized and celebrated every day as part of its efforts to push for more inclusivity and diversity in the workplace.






About Ninja Van Philippines

Ninja Van is a tech-enabled express logistics company providing hassle-free delivery solutions for businesses of all sizes across Southeast Asia with strong presence in six countries: Singapore, Malaysia, Philippines, Indonesia, Vietnam, and Thailand.

Launched in the Philippines in 2016, Ninja Van Philippines now covers almost 100% of the Philippine population, and is among the fastest growing tech logistics companies in the country. Today, Ninja Van continues empowering businesses with fast deliveries, excellent service, and innovative logistics solutions.

For more information, visit www.ninjavan.co/en-ph.

 

J&T Express strengthened its services on its 3rd year of Express Delivery in the Philippines


J&T Express Philippines,
one of the best express delivery services in the country and in Southeast Asia, celebrates another year of milestone and success as it recently turned three this March. The company officially started its operations in the Philippines in 2019 and since then, J&T Express has soared as among the giants in the logistics service business because of its continuous innovations and developments over the years.


On its 3rd anniversary, J&T Express will be giving away discounted vouchers via its mobile application. Customers may get Php 20 off shipping voucher by simply downloading the J&T Express mobile app and using it on their shipping transactions, whether via door-to-door or walk-in transactions. The Php 20 off shipping voucher is redeemable daily through the J&T Express mobile application. The free voucher is valid for seven days after being claimed and cannot be used in conjunction with other ongoing promos and discounts. Terms and conditions apply.


"I'm proud that J&T Express has reached another milestone. These past years have been a roller coaster ride for the company. With the pandemic and all the challenges we have faced, we are glad to have overcome it and even become one of the best express delivery services in the Philippines. On our 3rd anniversary, we want to thank our customers for their continued support with J&T Express. With that, we are giving away free vouchers for everyone which they can claim in their J&T Express mobile app. Aside from this, more exciting offerings will be announced for our customers to enjoy." Zoe Chi, Vice President of J&T Express.

As the company celebrates its 3rd year of service, J&T Express' goal is to go beyond its customers' expectations. The company also recently launched one of the fastest and most secure ways to deliver parcels through its Business Parcels service. With this new service, SMEs and regular clients can have their items shipped with 2 days lead time on selected areas nationwide. The Business Parcel service will be J&T Express’ fastest and most affordable service yet that customers will surely enjoy.

“We owe the success of the company to the hard work of our employees and the loyalty of our customers. Another year has passed by, but our commitment to our partners and customers will always be true: to be a fast and reliable delivery service.” Dean Ding, Chief Executive Officer, J&T Express.

With another year of success, J&T Express will continue to innovate and provide exceptional express delivery service. To know more about J&T Express, you may visit their website at www.jtexpress.ph or follow their Facebook page at www.facebook.com/jntexpressphilippines for more updates.

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