Dragonpay and Oro China Share Online Selling Tips for Starters

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Everyone can easily start a business now, with just a click of a screen, but maintaining it is another challenge. Dragonpay and Oro China Jewelry share tips for e-commerce starters. 

The e-commerce industry is more important than everyone think it is. 

Last 2018, Statistica has reported that the Philippine e-commerce market revenue has shown massive value, amounting to $840 million or about P44 trillion It is without a doubt the most in-demand platform for Filipinos to communicate and transact goods and services.

Although everyone can conveniently enter e-commerce as fast as a click of a screen on mobile gadgets, it still requires the more traditional practices of maintaining a business.

A great advice by Dragonpay and Oro China Jewelry for e-commerce starters is to find a way to be engaging with your target consumers, and consistent at being so. 

Dragonpay, a pioneer and market leader in alternative payment solutions in the Philippines, has partnered up with the Cebu-based jewelry brand Oro China Jewelry to give advice to Filipinos wanting to develop their craft in e-commerce. 

Being in the business for over 50 years, Oro China Jewelry found their new success by expanding their brand online, at one point skyrocketing their monthly online sales to 7 figures.However, transitioning from a physical store to eventually, an online store in their website, have its own challenges. Oro China was unsure whether their jewelry items would be something that would pique interest to the online market given its price. 

“We decided that we wanted to be a pioneer in the jewelry e-commerce industry,” Oro China Jewelry Marketing Manager Jewel Jalandoni said. “Real gold jewelry is tricky to sell online because of its value. We analyzed our online market's interests first so we know what kind of items we can sell online.”

Having a secured and convenient payment gateway is the best way to build credibility to your online business. 

Here are Oro China’s useful tips for Filipino e-commerce starters:

The customer comes first.

As a provider of goods and/ or services, you must show high priority for customer satisfaction. Offer the best experience for them. You will be surprised to see them come back for more. 

Make sure to put some thought on your posts.

Marketing is an essential element in getting your company name out there, but the process in doing so requires a lot of creative juices, and most importantly, positioning your brand as a credible one. Double check your social media posts and do another round of proof-checking. 

By being error-free and extra-sure, you can avoid the most extreme of problems.

Engage your audience.

Listen to what they want. Listen harder to what they don’t want.Oro China has always put communication as a valuable rule of thumb in its processes. With this, you will have the chance to learn what you need to improve on your operation and offerings. 

If your first campaign flops, it’s okay.

The first few times are the best times to fail since you are still testing the waters with your audience. Every business, including Dragonpay and Oro China, have their failures at the start. But failures should not mean a discouragement, but an opportunity for development. 

Keep your goal in mind.

Everything you do in your business should be done to reach that goal. You can expand your horizons, but always remember to stay focused on what you are aiming for in the first place.

Most importantly, be consistent.

After running a couple of experiments, develop a strategic digital marketing plan and follow through in everything. On top of that, take care of your customers as they take care of the business. Sometimes, consistency in terms of quality of work trumps everything.

Build credibility by having a secured and convenient payment gateway

Jalandoni shared that like other entrepreneurs, they experienced challenges along the way.

Meet the The Oro China Women. Brand Ambassadors Iza Calzado and Chesca Garcia-Kramer pose together on Oro China Jewelry’s most recent campaign.

“Our big challenges were brand trust and payment gateway. We were pretty much unknown outside of the Visayas Mindanaoarea so customers, especially, from Manila were wary of us until we’ve proven that we were legit. Online customers were unsure to trust in sending us their hard-earned money. But all is well that ends well,” said Jalandoni.

Aside from accessibility, offering a convenient and reliable payment option is crucial to your online business. Oro China uses Dragonpay as one of their payment platforms for online transactions. With this, customers of Oro China can pay their orders through thousands of Dragonpay’s partner merchants across the country. 

Dragonpay boosts the brand trust for businesses like Oro China with their more secure procedure for every transaction. Once payment is accomplished by the buyer, the order will be shipped by the seller immediately, creating a trustworthy middle ground to the entire process. Having a platform sellers and buyers alike can entrust their payments on is essential, especially for Oro China, who ships items with their partner courier in several countries aside from the Philippines. 

As a leading partner in Filipinos’ online payment needs, Dragonpay recently launched the SureTayo mobile app as a response to the growing need of the customers today especially those who rely their businesses on mobile phones. The mobile app is designed to cope with the demands of every transaction giving the sellers an opportunity to easily facilitate and manage customer payments. SureTayo App’s UI is straightforward, has no complicated processes, and provides the customers what they exactly need.

To know more about SureTayo, visit www.suretayo.ph or follow /SureTayoPH on Facebook. You can also download the SureTayo app in the App Store and Google Play.

Dragonpay’s SureTayo launches own smartphone app

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SureTayo, an escrow service powered by Dragonpay Corporation, has introduced their very own smartphone app to handle the needs of the buyer and seller who are always on-the-go. 

Launched in 2018, SureTayo is a payment solution that makes every transaction convenient and safe. By becoming a third-party, SureTayo receives the payment from the buyer and once the item was delivered and received, SureTayo releases the payment to the seller. And to make it more convenient, SureTayo also utilizes Dragonpay’s popular alternative payment channels. No need to worry about fraud and scammers!

SureTayo saw the growing need of the customers today especially those who rely their businesses on mobile phones. In response, SureTayo has recently launched their very own SureTayo smartphone app.

The mobile app is designed to cope with the demands of every transaction giving the sellers an opportunity to easily facilitate and manage customer payments. SureTayo App’s UI is straightforward, has no complicated processes, and provides the customers what they exactly need.

 The app features six (6) main tools to help the customer’s needs:

PROFILE – For first timers, there is no need to register on PC or laptops because registration can now be done through the app. On the main app dashboard, the profile button contains the seller’s information and link that they can share to their customers to place orders.

ORDER – The sellers can now create invoice through the app! Just click the Order button, fill-up the transaction details and voila! The invoice will be automatically sent to the buyer via SMS, email or other messaging apps. The buyer will receive a message containing the link that he/ she can use to pay via Dragonpay payment channels.

TRANSACTIONS – Once the payment has been settled by the buyer, the seller will be notified through the Transaction button. This button also allows you to check the status of your transactions - from paying to shipping!

PAYOUT – Want to check the total earnings? Payout button helps the seller to see his/ her total earnings for the week and when it will be received to his/ her registered bank account.

FAQ – You have questions? FAQ button can help! It contains several answers to basic questions or even the technical ones.

REWARDS – Stay tuned for exciting promos and special offers that will appear in the Rewards button!

“We created SureTayo with the promise of making the seller-buyer transactions convenient, fast and easy, and I am proud to say that we were able to do it. While we achieved this feat, we in Dragonpay never stopped innovating. We developed the SureTayo app to ensure that we adapt to the needs of our clients,” said Robertson “Dick” Chiang, the founder and Chief Technology Officer of Dragonpay Corporation.

To know more about SureTayo, visit www.suretayo.ph or follow /SureTayoPH on Facebook. You can also download the SureTayo app in the App Store and Google Play.

Powered by Dragonpay, SureTayo makes online shopping more secure and convenient

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The pioneer and market leader in alternative payment solutions, Dragonpay Corporation has come up with yet another innovative solution that makes paying and receiving payments between individuals who do not know (or trust) each other safe and convenient with SureTayo, a person-to-person payment service. 

Owned and operated by Dragonpay Corp., SureTayo performs the role of a trusted third party who will hold on to funds until both the buyer and seller are satisfied with their transaction. 

Shopping online is the enjoyable lifestyle nowadays. A shopping experience can be filled with joyous surprises or unexpected pitfalls. No matter how hard you try, you cannot plan every detail of a shopping trip, and you never know exactly how it will end up. But, now, we can be sure. 

Have you ever gone shopping online and worried that you may not receive your item after paying for it? Or if you are a seller, have you ever lost a customer because they didn’t want to pay before receiving their order? 

SureTayo

How SureTayo Works

Powered by Dragonpay, SureTayo offers a person-to-person payment service for safer online transactions

An online merchant can sign up as a seller at www.suretayo.ph and after verifying their account, they will receive access to their online dashboard that allows them to issue an invoice to an interested customer.

Once a buyer receives the invoice, she can click the link and select her preferred payment method – and because SureTayo is powered by Dragonpay, the buyer now have access to over 15,000 physical partner locations, online banking and mobile payment channels. 

These include options like online banking at most of the major local commercial banks, physical ATM payments, over-the-counter (OTC) cash payments at banks and retail establishments (supermarkets, groceries, department stores, courier centers, remittance centers), electronic wallets or credits (Dragonpay Credits, Coins.ph, PayPal, GCash), and now, even Cash on Delivery.

After payment has been made, SureTayo will safeguard the money while notifying the seller, who can now deliver the item. Once the item has been received by the buyer, he or she can notify SureTayo, who will now release the payment to the buyer.

This simple and secure process leads to TLC for both buyers and sellers – Transaksyong Legit at Convenient!

“SureTayo was created to address the concerns of online buyers and sellers in the Philippine setting. A lot of shoppers here don’t have credit cards or even bank accounts, so how do you get them to shop online? How do you ease their worries that their money might go to a fraudulent seller? And for online retailers, how do you gain the trust of buyers? How do you make payment more convenient for potential customers?” said Robertson “Dick” Chiang, the founder and chief operating officer of Dragonpay.

“SureTayo offers the answer to these questions as it allows sellers to offer all these payment channels to their buyers while at the same time, acting like a third party for transactions to ensure that money is only released once the buyer and seller are happy with the transaction,” shared Mr. Chiang.

For buyers, they have peace of mind knowing that their money is secure until they get that much awaited shipment. They will not have to worry that their money might be going into the hands of a bogus online seller. Plus, paying for an item is much more convenient as they can settle payments through over 15,000 physical partner locations, online banking and mobile payments, remittance centers, groceries and so much more. 

For sellers, transactions are also made more secure as they will be paid on time after shipping products to their customers. Customer trust and confidence will also rise for the seller as SureTayo gives them access to major industry players and commercial banks as payment channels. Along with credibility, these payment channels make their business more accessible and transactions more convenient. 

SureTayo’s simple dashboard also allows sellers to track orders and payments, helping to streamline their operations. 

And to top it all off, for a limited time, registration for SureTayo is completely free!

Fantastic Sign Up Offer

Aside from free registration, SureTayo is also offering online sellers an irresistible deal with the SureTayo Summer Getaway Promo, created in partnership with GetGo, Cebu Pacific’s Lifestyle Rewards Program.

At the SureTayo Summer Getaway Promo, each seller who signs up from April 25, 2018 – June 25, 2018 will get the chance to win 25,000 GetGo points. One lucky winner will get the chance to enjoy rewards like trips to local destinations like Cebu, Davao and Puerto Princesa. 

For the full promo mechanics, please visit the SureTayo Facebook page at www.facebook.com/SureTayoPH.

Raffle winner will be drawn on June 26, 2018.

With SureTayo, buying and selling online is now safer and more convenient.

For more information on SureTayo, visit www.suretayo.ph.

DRAGONPAY: An act of trust and persuasion

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One can say that Dragonpay’s success was built through partnerships. One can say it is because of their services. Or one can even say that it is because of the founder’s educational background. Though these remain true, Robertson Chiang, the founder of Dragonpay, says that his business’ success and legitimacy was established through honesty and integrity. It may sound cliché but in reality these traits, when tainted, are hard to form once more. Trust between or among parties can last forever, but can also disappear in a snap.

You can say that Robertson Chiang was the prodigy student of his batch in Ateneo de Manila University. Graduating top of his class with a Bachelor Degree in Computer Science, he pursued a career in Citibank as a Systems Analyst. This career path was scissored short when he flew to the US in pursuit of an MBA degree, which he deservingly received in Babson Graduate School of Business. Going back to Manila, he opened up his own Internet Service Provider (ISP), which was later acquired by the biggest private commercial ISP of that time. He joined forces with the bigger company as head of technology but he eventually left to become his own boss. The combination of his undergraduate degree, MBA degree, and work experience only made him better in all angles of his intellect – giving birth to Dragonpay.

Dragonpay started as a side business of Mr. Chiang while he was still under his previous employment. Starting up, his vision was set to processing online payments through credit card and paypal, then to online banking payments. But with the limited results from these channels, he realized that the credit and banking market would not cut his desired target. The truth is only an estimate of 5% in the Philippine population have access to credit cards and only 20% have access to Internet Banking. Knowing that the market is composed in this manner, Mr. Chiang thought of the majority, who the e-Commerce merchants have not tapped. This gave way for Dragonpay to expand their services to over-the-counter payments, which unsurprisingly rocketed the venture from a sideline to a frontline, single entity business. With this big shift in attention, he opted out from being an employee and became a full time parent to Dragonpay.

Ever since Dragonpay acknowledged this truth about the Philippine market, business has been consistently performing – although as with any business venture, barriers must be overcome. The main barrier to this venture is gaining the trust of merchants and of course, the consumers. There is no exact science to this, leaving Dragonpay to resort to the classic act of persuasion. Being a startup company themselves, there is no other way but to make other merchants understand the idea of the business. Fortunately enough, at the right place and time, merchants understood that with the statistics laid out, there is a need to acquire Dragonpay in their e-Commerce business. Along the way, Mr. Chiang was able to partner up with bigger companies who trusted their word from the very beginning. Showing that their service is full of potential and beneficial to all parties, these bigger names in different industries pursued the relationship and aided Dragonpay’s legitimacy as a full-grown business. 

Today, Dragonpay champions in three services – namely, online payment solution, mass payout, and recurring payments. These well thought-of services are steadily growing to what Mr. Chiang envisioned from the very beginning. It truly was a trial and error process for Dragonpay, but they made it to where they wanted to be one way or another. Mr. Chiang exclaimed, “Find out what went wrong, fix it; do it all over again.” This advice of his seems obvious. One could say, “I knew that.” But not everyone can say, “I made it.” 

In late 2014, GMO Payment Gateway, the biggest payment gateway in Japan, made a minority investment in Dragonpay. The partnership is expected to take the company to its next level of growth. More than anything else, the investment is also a testament to the soundness of the company’s business model and its prospect for further growth.

To know more about Dragonpay and their services, visit them at www.dragonpay.ph. This may be the missing payment solution to your business.