March 4, 2021

COVID-19: Schools for more than 168 million children globally have been completely closed for almost a full year, says UNICEF


UNICEF unveils ‘Pandemic Classroom’
at United Nations Headquarters in New York to call attention to the need for governments to prioritize the reopening of schools

NEW YORK, 3 March 2021 – Schools for more than 168 million children globally have been completely closed for almost an entire year due to COVID-19 lockdowns, according to new data released today by UNICEF. Furthermore, around 214 million children globally – or 1 in 7 – have missed more than three-quarters of their in-person learning.

The analysis of the school closure report notes that 14 countries worldwide have remained largely closed from March 2020 to February 2021. Two-thirds of those countries are in Latin America and the Caribbean, affecting nearly 98 million schoolchildren. Of the 14 countries, Panama has kept schools closed for the most days, followed by El Salvador, Bangladesh, and Bolivia.


“As we approach the one-year mark of the COVID-19 pandemic, we are again reminded of the catastrophic education emergency worldwide lockdowns have created. With every day that goes by, children unable to access in-person schooling fall further and further behind, with the most marginalized paying the heaviest price,” said Henrietta Fore UNICEF Executive Director. “We cannot afford to move into year two of limited or even no in-school learning for these children. No effort should be spared to keep schools open, or prioritize them in reopening plans.”

School closures have devastating consequences for children’s learning and wellbeing. The most vulnerable children and those unable to access remote learning are at an increased risk of never returning to the classroom, and even being forced into child marriage or child labor. According to latest data by UNESCO, more than 888 million children worldwide continue to face disruptions to their education due to full and partial school closures.

The majority of schoolchildren worldwide rely on their schools as a place where they can interact with their peers, seek support, access health and immunization services and a nutritious meal. The longer schools remain closed, the longer children are cut off from these critical elements of childhood.


To call attention to the education emergency and raise awareness about the need for governments to keep schools open, or prioritize them in reopening plans, UNICEF today unveiled ‘Pandemic Classroom,’ a model classroom made up of 168 empty desks, each desk representing the million children living in countries where schools have been almost entirely closed – a solemn reminder of the classrooms in every corner of the world that remain empty.

“This classroom represents the millions of centers of learning that have sat empty—many for almost the entire year. Behind each empty chair hangs an empty backpack—a placeholder for a child’s deferred potential,” said Fore. “We do not want shuttered doors and closed buildings to obscure the fact that our children’s futures are being put on indefinite pause. This installation is a message to governments: we must prioritize reopening schools, and we must prioritize reopening them better than they were before.”

As students return to their classrooms, they will need support to readjust and catch up on their learning. School reopening plans must incorporate efforts to recover children’s lost education. UNICEF urges governments to prioritize the unique needs of every student, with comprehensive services covering remedial learning, health and nutrition, and mental health and protection measures in schools to nurture children and adolescents’ development and wellbeing. UNICEF’s Framework for Reopening Schools, issued jointly with UNESCO, UNHCR, WFP, and the World Bank, offers practical advice for national and local authorities.

UnionBank’s Solid 2020 Results Highlight Robust Customer Acquisition together with Strong Cost Control


Despite the global effects of COVID-19, particularly in the banking industry, UnionBank’s recently-disclosed 2020 Financial Results underscore the strategic importance of its digital transformation almost five years ago; as it is now harvesting its strategic rewards.

The Bank was able to achieve a net income of Php11.6 billion, despite credit reserves growing by nearly five-fold year-on-year or close to Php7.0 billion more than 2019. Earnings performance translated to a return on equity of 11.9%, way above the industry average of 6.6% in 2020.

The Bank recorded the highest growth rate in its CASA deposits of 24%, in the last twenty years. This was brought about by retail customers trusting the availability and security of the Bank’s digital channels, together with corporate accounts moving collections to the Bank, because of visibility over transactions and best-in-class, self-service cash management implementation.

From the original target of attracting a million new customers, UnionBank was able to attract twenty-four million new accounts in 2020 with a large portion coming from digital account opening. It is the only Top-10 universal bank in the country that was able to introduce, during the crisis period, an account that can be fully-opened, without going to any “physical branch, which resulted in large customer adoption.

The growth in customers and digital transactions resulted in strong operating income for the year. Revenues were at an all-time high of Php42.1 billion driven by the expansion of net interest income by 29% to Php28.7 billion.

Growth in operating expenses was kept at low single-digits despite robust business growth due to sustained efficiencies from digitization. Due to these efficiencies, 2020 OpEx grew by 4% despite the effects of the pandemic.

The Bank’s transformation to become “Digital to the Core” has indeed opened the proverbial “jaws-of-the-tiger”, where the upper-jaw representing revenue-and-new-customers growth dramatically “opened-up wide”, while the lower-jaw representing costs – particularly costs-per-transaction – correspondingly went significantly lower. This dual-impact from the “jaws-of-the-tiger” was clearly reflected in the Bank’s solid 2020 results.

UBX, the Bank’s technology and innovation firm, signed up more than 140,000 MSMEs across its platforms namely i2i, BUX, Sentro, and SeekCap.

CitySavings Bank also continued to deliver efficient services to teachers and motorcycle loan borrowers with the help of its mobile sales app. As of December 2020, CitySavings has an outstanding portfolio of P46.5 billion in teachers' loans, P4.3 billion in motorcycle loans, and P2.3 billion in MSME loans.

“I am pleased with the Bank’s 2020 performance despite a challenging year. This was a product of all UnionBankers who continued to push boundaries and whose heroic efforts during this crisis has propelled us to greater heights. As we line up new features in our digital channels and Tech Up especially more of our underbanked and unbanked countrymen, we aim to move full throttle in 2021 with the end in view of achieving a bank of enduring greatness,” said Edwin R. Bautista, President, and CEO.

Teleperformance launches Cloud Campus hubs at Fairview and Aura sites, revolutionizes work-at-home environment

Manila, Philippines - Teleperformance, a global leader in digitally integrated business services, recently launched its newest Teleperformance Cloud Campus hubs through a global virtual event. Teleperformance Founder and Chief Executive Officer Daniel Julien led the activity and introduced to the audience the Cloud Campus facilities now operating at TP Aura and TP Fairview.


The Cloud Campus solution is a revolutionary and innovative new global operating model of Teleperformance. It is specifically designed to enable a socially enriched work-at-home environment, allowing companies to easily expand their business and deliver superior customer experiences through Teleperformance’s unique, cloud-centric solution.

The Cloud Campus hubs at Teleperformance Aura and Fairview sites serve as the operational command center of virtual teams. Home-based interaction experts can now work from anywhere while remaining connected to their Teleperformance team through the Cloud Campus hubs, which come with innovative features to help employees stay engaged and connected while maintaining operational efficiency. The highly functional design blends proprietary Teleperformance technology, analytics, and process excellence (T.A.P.) with best-of-breed technologies to form a uniquely efficient global solution.

The operating capabilities of Teleperformance Cloud Campus include virtual talent acquisition, training, development, coaching, team building, learning, client interaction, quality control, and data security management, as well as emotional well-being and rich social interaction for employees. Gamification is utilized for employee fun, socialization, and education as part of the new Teleperformance ‘campus life’.

The Cloud Campus hubs include Training Rooms that are technology optimized to recreate the experience of onsite training like video conference systems, digital whiteboards, and wallboards with performance dashboards. Virtual technology allows managers to see their team’s schedule and connect with them for huddles or one on one sessions, and space for support teams – such as Training, Supervisors and other Managers, IT Helpdesk Support, Quality, and Workforce Management – that will allow more efficient knowledge transfer and increased focus on the special needs of the remote employees.

To further support work-at-home employees, Teleperformance also employs the TP Digital Floorwalker, a digital assistant that uses machine learning to handle questions from agents that can result in improved first call resolutions and reduced average handle times for calls. The Cloud Campus hubs also utilize dashboards to monitor the internet speed of employees, allowing for the faster intervention of connectivity issues.

For Teleperformance, protecting sensitive information is key, which is why their Cloud Campus solution ensures that data remains secure within remote environments. Their Bring-Your-Own-Device (BYOD) Architecture is PCI-certified, and other security measures include multi-factor authentication, device lockdown, and the usage of virtual sessions to ensure that no data is stored locally. The Teleperformance Cloud Campus hubs also employ TP Observer, a consolidated solution that provides real-time monitoring and system alerts for risk elements and suspicious patterns to detect a data breach and fraud attempts.

“In 2020 our R&D teams, helped by our Operations, had built an end-to-end digital platform to manage efficiently and safely work from remote all over the world. Today, thanks to Teleperformance Cloud Campus, we serve our clients from any place in the world with a remote workforce – whatever can be the external or internal constraints – through this wonderful, bulletproof digital platform. This platform is going to help you better manage your customer interaction and your customer experience,” said Daniel Julien.

“The Teleperformance Cloud Campus model was designed to help businesses who are looking at remote work as part of their growth plans in the new digital economy. It thoughtfully addresses the main concerns of companies for processes that are to be handled from a home environment, such as security, performance and control, and engagement of remote teams. Teleperformance Cloud Campus also allows companies to ensure the health and safety of their employees, which remains a priority now and most certainly in the future, without compromising business continuity,” noted Mike Lytle, Chief Executive Officer of Teleperformance USA, Canada, and the Philippines.

Teleperformance Cloud Campus is available to support all industries, geographies, and applications. This delivery model is currently deployed globally in a diverse set of industry sectors including e-commerce, utilities, telecom, and healthcare – several of which were implemented before the COVID-19 outbreak. Teleperformance now has more than 200,000 employees, or 80% of its active employees, working from home worldwide. An increasing number of clients and Teleperformance work-at-home employees will continue transitioning to the Cloud Campus delivery model this year.

LG Makes Shopping Simple With Shopee

Recognizing the need to reach more customers safely during the pandemic, LG Philippines has strengthened and solidified its ecommerce platforms to offer a new way to shop. The South Korean technology innovator’s most popular products – home entertainment, home appliances, monitors, and air solutions, are now available in Shopee. This way, customers can stay at home and order the products they need without needing to leave the house.


To celebrate LG’s Grand Launch in the shopping platform, almost all of LG’s products will enjoy discounts up to 25% off when you order from March 8 to 19, 2021. Each order made within the promo period will be eligible for free shipping as well. You can also follow LG on Shopee and you’ll receive even more extra discounts in the form of vouchers.

LG will hold a Livestream on 12:00NN and 6:00 PM on March 8, 2021 to celebrate the Grand Launch. Don’t forget to tune in to get a chance to win exciting giveaways. 


Grab, Globe at Home tie up to empower Filipinos through fast, reliable internet

Grab, the leading superapp in Southeast Asia has partnered with Phillippine internet service provider Globe at Home, to make affordable prepaid connectivity solutions more accessible to Filipinos. Through the app’s GrabMart service, the partnership will allow customers to choose from Globe at Home’s selection of internet products and have it delivered directly to their doorstep.


“Being connected is more important now more than ever. Reliable internet connection enables us to enjoy our favorite movies and music, and it also allows us to be productive and attend virtual meetings, as more companies shift to a work-from-home setup. It’s also a necessary instrument for online businesses to grow by reaching a wider audience. Most importantly, being connected allows us to buy groceries and other essentials in the comfort of our living rooms. The partnership between Grab and Globe at Home aims to give Filipinos the chance to enjoy affordable, and reliable internet connection when they need it,” said EJ Dela Vega, Head of Deliveries for Grab Philippines.

With just a few taps using the GrabMart service, customers can now avail of leading internet products such as Globe At Home Prepaid, LTE-Advanced, and Xtreme Prepaid Wifi, which offer instant connectivity perks at affordable prices.

The products can be delivered within a 10-kilometer radius from where customers are and have them delivered right at the doorstep. If customers make a minimum purchase of P900, they can also avail of GrabMart’s Unlimited Free Delivery Promo, which runs until March 31, with code UNLIFREEDEL upon checkout.

Fast Internet Connection

Globe, a leader in internet service in the Philippines offers a wide range of connectivity solutions for everyone. Now available on GrabMart, Globe at Home offers shareable reliable internet solutions for everyone.

The Globe At Home Prepaid Wifi, for instance, provides up to two times stronger internet connection and stronger signal than Globe MyFi for only P999. It’s loadable with affordable data promos and shareable for up to 6 devices.

The new LTE-Advanced Globe at Home Prepaid WiFi is Globe’s fastest prepaid WiFi ever vs. other Globe Prepaid modems. It has doble bilis boosters and is shareable for the whole family for only P1,999.

All-in-one internet TV box Xtreme Prepaid Wifi, meanwhile, allows the home to be an entertainment hub with access to 1,000,000 videos, series, and movies through streaming platforms. It offers high-speed internet powered by Globe LTE, as well as features that let you plug in 2 microphones for a videoke sesh or do things using Google Assistant, and even clear viewing of local TV shows.

Globe at Home offers a variety of prepaid HomeSURF promos, for as low as P99 so the whole family can also enjoy non-stop fun at home.

Both gadgets are easy and quick to set up. Just simply plug and play. That’s Home Prepaid and Xtreme Prepaid WiFi’s reliable connection made easier with Grab and Globe!

“Globe’s home prepaid WiFi sets the bar for broadband not only because of its larger capacity, but more importantly for its affordability and accessibility. We decided to partner with Grab because of the shopping convenience it offers. Customers can order our budget-friendly internet solutions right in the comfort of their homes. All they have to do is browse through GrabMart and choose the package that suits their needs,” said Darius Delgado, Vice President and Head of Broadband Business at Globe.

For more details on the Globe at Home’s prepaid internet products, check out GrabMart or visit https://www.grab.com/ph/mart/.

About Grab
Grab is the leading super app platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto over 214 million mobile devices, giving users access to millions of drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 397 cities in eight countries.
(www.grab.com)

                                                           

                                               

                                                                                   

                       

 

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