December 13, 2024
Grab Offers Free Shuttle Rides for Homebound Filipinos
October 20, 2024
Extra Budget for Holiday Preps: Grab and Maya Team Up for Easy Credit Access
1, Check your Grab Homepage for a ‘Say Yes to Extra Budget’ Icon
1. Apply: Click the link in your notification box or the feed card. Hit 'Apply Now'. You'll be directed to a Grab form that needs to be filled out.
2. Verify: Enter your Grab-registered number to receive an OTP. As a pre-qualifier for the Maya Credit Loan, you'll also be asked to provide consent to share your Grab information with Maya.
3. Review: You'll then receive a notification from Maya Bank where you will be provided instructions to view your Maya Easy Credit Offer on the Maya app and subsequently input application details. If you're satisfied with the offer, you can proceed to open a Maya Credit account.
October 10, 2024
Grab PH Opens Doors for Future Business, STEM, Sustainability Leaders
September 11, 2024
GrabFood FanFaves 2024 is LIVE: Celebrate the Nation's Culinary Favorites with New Categories
July 3, 2024
Grab launches Advance Booking, eases airport transport for PH travelers with guaranteed on-time rides
Hitting the road whether for leisure travel across the Philippines or sealing business deals overseas can be a daunting endeavor. The pre-travel stress between the epic suitcase shuffle and the documents paranoia can be too much to handle – and this is even without considering the challenge of getting to the airport on time or arranging transportation.
Understanding this dilemma, Grab – the partner of every Filipino for safe, convenient, and reliable mobility – launches its latest transportation service Advance Booking. Grab Advance Booking guarantees on-time rides to the airport via the GrabAirport fleet, ticking off yet another item on the travelers’ checklist.
Grab Philippines Head of Mobility EJ Dela Vega shares, “Having served the Philippines for over a decade, we at Grab have deepened our understanding of the distinct needs of our Filipino passengers. One such need that stands out is their requirement for reliable airport transportation. Recognizing this, we are enhancing the experience of airport rides on Grab with the launch of Advance Booking. Our new Grab Advance Booking product goes beyond offering mere airport transfers – it provides travelers the peace of mind they deserve. This new service has been engineered to have guaranteed on-time rides every time, enabling every Filipino traveler to leave their homes with the confidence they'll have a ride to make their flight on time.”
Grab Advance Booking: Guaranteed On-Time Rides, Every Time
The worries about catching a flight in the wee hours of the morning or during the peak of the metro bustle are a thing of the past with Grab Advance Booking. This new Grab mobility service touts guaranteed rides every time.
● Plan as early as 7 Days ahead: With Grab's Advance Booking feature, passengers can effortlessly plan their journeys well in advance. The reservation window is flexible, allowing bookings to be made as early as seven days or as late as two hours before the scheduled ride.
● Stay Stress-free with On-Time Pick-up Assurance: The Grab Advance Booking driver-partners are guaranteed to be on time. In instances of service disruption, the Grab platform swiftly and seamlessly reassigns the ride to an alternative driver-partner, ensuring a successful completion of the trip for the passenger. To ensure fairness, a Php-100 courtesy credit will be offered to passengers if the driver arrives late for a pre-scheduled ride.
● No need to panic with extended wait time: Further enhancing passenger convenience, a 15-minute grace period is implemented for Advance Booking rides. This allows drivers to accommodate minor delays, while passengers encountering unforeseen circumstances have additional time to reach the pick-up location.
Booking in a Breeze
Accessing Grab Advance Booking is a walk in the park. Passengers can select “Advance Booking” under the Grab transport page. They can then enter the date and time of their ride, along with their pick-up location and the specific airport terminal for drop-off.
Advance Booking passengers will also be receiving regular updates and reminders about the status of their ride leading to the scheduled pick-up time. 45 minutes prior to the scheduled trip, passengers can already chat and check in with their assigned driver in-app.
As safety and convenience remain paramount for Grab, Advance Booking rides can only accommodate a maximum of three passengers with three pieces of luggage.
Safeguarding our Driver-Partners
Grab has also implemented protective measures to safeguard the income of the dedicated fleet for Advance Booking. These measures are designed to mitigate the impact of last-minute cancellations by passengers, specifically those made less than an hour before the scheduled pick-up time. During such cancellations, the passenger will be charged the full fare of the ride. The same policy applies when a passenger is unreachable or hasn't arrived 15 minutes past the scheduled time.
However, there will be no charge for any passenger cancellation done at least one hour before the scheduled pick-up time,
A worry-free airport transfer
The Grab Advance Booking eases the overall experience of leisure and business travelers going to the airport, allowing them to relax as they begin their trip. This new service from Grab is currently exclusive to trips going to Metro Manila airports via its GrabAirport fleet, which was launched last year in conjunction with the MIAA. Its availability in cities and regions outside of the National Capital Region is expected to transpire in the second half of 2024.
For more information on Grab Advance Booking, passengers may visit the Grab Help Center.
June 21, 2024
One Subscription that Covers All: GrabUnlimited Gets Supercharged with Everyday GrabCar Discounts
● Everyday discounted GrabCar rides with 30 vouchers slashing 8% off of total fare[1]● Everyday Free Delivery on GrabFood[2]● Free Delivery on GrabMart three times a month[3]● GrabFood UnliDeals exclusive restaurant discounts, offering savings of up to 35%.● Exclusive access to earn points on GrabRewards and explore its premium catalog of items● Php 30 off on GrabExpress deliveries three times a month
● Annual Plan: PHP 576 (PHP 48 per month!)● Semi-Annual Plan: PHP 408● Monthly Plan: PHP 88
May 2, 2024
Grab cools down thousands of street workers, delivery riders on Labor Day
The leading superapp provides relief to street workers and delivery riders enduring the summer heat in Quezon City, Cebu City, and Davao City
In honor of Labor Day, Grab Philippines has cooled down thousands of street workers and other skilled professionals at its Grab Palamig Spots.
In light of the cautionary heat indices averaging 39°C to 40°C in Metro Manila, Davao, and Cebu, the Grab Palamig Spots were strategically stationed in high-traffic and accessible locations across these regions: Quezon City Memorial Circle, Agdao Public Market, and the SM City Cebu Terminal. The spots served as cold and convenient rest stops for street sweepers, traffic enforcers, delivery riders, and other workers who spend their days under the heat of the sun.
Cooling down these street workers, the Grab Palamig Spots maintained soothing temperatures as low as 16°C in its mini-lounge areas. And in a world where 'cooling down' is typically associated with the color blue, the leading superapp has reimagined it in a vibrant shade of green – offering green summer coolers like flavorful avocado and buko pandan ice creams, and crowd-favorite sodas and sweet tea drinks to its Palamig guests.
Various refreshments were given away for free to the Grab Palamig Spots guests
The Grab Palamig Spots, an initiative under Grab’s No Sweat Summer campaign, is a manifestation of the superapp’s commitment to enabling all Filipinos to go through the hot season conveniently and hassle-free – with much-needed breaks and moments of respite in between.
Showing Up for the Community
Understanding the impact of the intense summer heat on workers who make their living on the road, Grab’s very own delivery-partners volunteered to help in the distribution of the coolers to the guests at the Grab Palamig Spots. The Grab Ugnayan Advocates – a network of delivery-riders focused on community outreach, scoured the areas where the Grab Palamig Spots are to invite and assist street workers as they cooled down with Grab.
Big Daddy, an Ugnayan Advocate, shared how he empathizes with the country’s street workers.
“Ang laking epekto sa amin ng init, lalo na madalas kaming nakababad sa init ng araw. Kaya saludo ako sa mga kapwa ko rider at mga kagaya naming mga naghahanapbuhay sa kalsada. Noong narinig ko na may ganito tayong espesyal na kaganapan para sa amin at sa iba pang manggaawa sa daan, agad-agad naming napagdesisyonan na tumulong kahit sa papaano mang paraan,” Big Daddy shares.
Prior to volunteering at the Grab Palamig Spots, the Ugnayan Advocates have been going around in select pit stops that are famous among delivery riders to give away free refreshments to their colleagues – regardless of platform affiliation.
January 18, 2024
Grab Launches GrabCar in CDO, Strengthens Economic Empowerment Commitment in the City
The leading superapp officially launches its flagship mobility service in Cagayan De Oro, expanding its portfolio of services in the city which is currently composed of GrabFood and GrabTaxi
Grab officially launched GrabCar in Cagayan De Oro City as part of its commitment to the economic empowerment in the region. Photo above shows Grab Philippines Head of Mobility EJ Dela Vega [Center-Left] with CDO Councilors George Goking, Romeo Calizo and Malvern Esparcia; and officials from LTFRB Region 10
CAGAYAN DE ORO, 18 January 2024 - Grab Philippines, a dedicated partner in the nation-building efforts of the government, is strengthening its commitment to economic empowerment in Cagayan De Oro. With the official launch of its flagship mobility service GrabCar, Grab is not only providing Kagay-anons with a viable transportation option but is also creating a new avenue for generating livelihoods and stimulating economic activity in the City of Golden Friendship.
GrabCar is a beloved and trusted mobility service for Filipino commuters. Built on a foundation of safety, reliability, and cost-effectiveness, GrabCar stands as an effective mobility alternative for the Filipino commuting public. GrabCar currently services the area from Laguindingan Airport up to the end of Lapasan and Upper Balulang.
Cagayan De Oro is the second city in Mindanao to welcome the GrabCar service, furthering the leading superapp’s mission to create sustainable opportunities and foster economic growth across the region.
Grab Philippines Head of Mobility Marketplace EJ Dela Vega shares, “Our superapp model allows us to know and deeply understand Kagay-anons best - from the way they commute through GrabTaxi, to the way they enjoy their everyday meals through GrabFood. Grab continues to be attentive to the needs of the market and we believe that now is the right time to offer Kagay-anons a mobility solution that not only meets their everyday needs but also positively contributes to the long-term success of CDO.”
Cagayan De Oro Mayor Rolando "Klarex" Uy also underscored the strong partnership of the city with the leading superapp. “Cagayan De Oro actively forges partnerships with industry leaders like Grab as we make strides toward our vision of solid economic performance and a thriving citizenry. The launch of Grab in our city has given Kagay-anon entrepreneurs, drivers and riders access to a robust marketplace that fosters high-success potential – something only a superapp ecosystem can offer. We are glad to welcome GrabCar and are excited to see the new opportunities it is bringing for our kabayayans,” Mayor Uy shares.
The Grab Superapp Journey in
CDO: A Long-Standing Commitment to Economic Empowerment
In an effort to digitalize the taxi ecosystem in Cagayan De Oro, Grab launched GrabTaxi in 2015. Since then, Grab has been forging close partnerships with key taxi operators in the city. This collaboration has resulted in the onboarding of hundreds of GrabTaxi driver-partners, enabling them to substantially boost their earnings potential through increased bookings facilitated on the platform.
As Southeast Asia’s leading superapp, Grab has also expanded its presence in CDO outside of mobility with the launch of GrabFood in May 2020. This addition has proven to be instrumental in fostering a thriving ecosystem for local entrepreneurial ventures, regardless of their size. By democratizing access to user-friendly growth tools, cutting-edge technology, and capacity-building programs, Grab has empowered MSMEs to achieve sustainable growth on the platform. One outstanding example of a homegrown CDO merchant-partner that has experienced equitable success on Grab is Frkn Burger. Since its launch on Grab, Frkn Burger has achieved a remarkable ten-fold increase in its average weekly delivery orders and has also opened its second branch. This earned them a well-deserved spot among the prestigious Golden Grab Awardees for 2023.
An Expansive Horizon of
Partnership
As
a devoted partner for economic empowerment of the Cagayan De Oro local
government, Grab Philippines will continue to leverage its technology,
extensive network of highly engaged users, and community-focused approach to
unlock new possibilities for growth and prosperity. Dela Vega notes, “The
horizon of collaboration between Grab and the local government of Cagayan De
Oro continues to be expansive. Together, we're orchestrating a future of
sustainable opportunities that create pathways for local everyday entrepreneurs
to realize their aspirations. This is a testament to the transformative power
of partnership, innovative technology, and the boundless potential of the
Filipino spirit.”
__________________________
Grab is a leading superapp in Southeast
Asia, operating across the deliveries, mobility and digital financial services
sectors. Serving over 500 cities in eight Southeast Asian countries - Cambodia,
Indonesia, Malaysia, Myanmar, the Philippines, Singapore, Thailand and Vietnam
- Grab enables millions of people everyday to order food or groceries, send
packages, hail a ride or taxi, pay for online purchases or access services such
as lending and insurance, all through a single app. Grab was founded in 2012 with
the mission to drive Southeast Asia forward by creating economic empowerment
for everyone, and strives to serve a triple bottom line: to simultaneously
deliver financial sustainability and have a positive social and environmental
impact in Southeast Asia
January 13, 2024
Filipinos increase adoption of online-to-offline dining solutions: Grab 2023 Report
- The Grab Food & Grocery Trends 2023 report sheds light on the evolving consumer behavior on delivery apps in the post-pandemic era
- Among the highlights of the report is the growing dependence of Filipinos on delivery apps to discover restaurants and stores.
- Filipinos Go Big for Christmas: Filipinos do love the holidays, especially Christmas. The trends report shows that GrabFood orders increase gradually starting as early as two weeks before the beloved celebration. Topping the list of top items ordered are catering sets, whole cakes, bakery and pastries, and frozen yogurt.
- Subscriptions drive more and larger orders: GrabUnlimited subscribers spend 3.1x more per month and order 2.4x more frequently per month compared to non-subscribers.
- Don’t overlook the Merienda opportunity: While lunch may be the most popular time for orders, Merienda orders between 3 to 6pm have the highest basket value, as people tend to order snacks in groups. In fact, 87% of Filipinos said they are likely to snack during this time.
- Growing eco-consciousness: 44% of consumers in the Philippines say they are willing to pay more for sustainable brands, and 96% are more likely to support brands with sustainable practices. As consumers make more eco-conscious choices, brands can get a headstart by reducing packaging, whether by removing extra layers, or opting for natural materials such as banana leaves.
- Savory Food Top List of Most Popular Orders: In 2023, Filipinos enjoyed an array of tantalizing flavors, with burgers, chicken sandwiches, fried chicken, and pasta reigning as the top orders on GrabFood. Nevertheless, sweets continue to attract interest among foodies, with cakes, milk tea, and coffee securing their spots in the top 5 most-searched items.
- Group Orders on the rise with more workers back in the office: Group Orders on Grab were 1.6x higher in the first half of 2023 compared to the same period in 2022. Most popular at lunchtime and for deliveries to workplaces, merchants can tap into this office lunch crowd by offering bundled deals during this peak time.
October 17, 2023
ICYMI: Grab reintroduces GrabPet, delights Filipino pet parents
GrabPet, as a specialized on-demand service, is designed to help passengers ferry their pets to various destinations, including veterinary clinics, groomers, pet-friendly cafes, and more with just a tap of a button. Initially available in select areas of Metro Manila, GrabPet-ready driver-partners are all set to onboard dogs, cats, turtles, hamsters, rabbits, and fish on rides.
To ensure top-notch transportation for GrabPet passengers, animal-loving driver-partners with spacious six-seater vehicles were purposefully tapped for the GrabPet fleet, even undergoing comprehensive training in handling pet-related bookings. All GrabPet rides also come with added insurance to ensure the well-being of the pets on board.
“As a pet parent myself, I understand how challenging it can be for Filipinos to bring their animal companions to essential services and even leisure trips given the limited transportation options available. As an expression of our dedication to addressing the varying transportation needs of commuters, we have launched GrabPet. It is our firm belief that safe, reliable, and convenient mobility services should be accessible to everyone – even families with winged or four-legged friends,” shares Grab Philippines Chief Operating Officer Ronald Roda.
Working Together for Above-Par, Pet-Friendly Rides
In a bid to safeguard both the safety and convenience of passengers as well as to preserve the pristine condition of the driver-partners' vehicles, Grab Philippines has enforced a set of requirements for individuals utilizing the GrabPet service.
●
Pets should be accompanied by
human passengers.
●
Pet owners should also refrain
from booking rides for pets with parasites and/or fleas
●
Pet owners can bring a maximum of
two small and medium-sized pets or one large pet per ride, subject to the
discretion of the GrabPet Driver-Partner.
●
A maximum of four passengers can
accompany the pet(s) during the ride.
● Pets are also required to be in diapers and inside carriers.
Roda adds, “We are committed to ensuring that owners and their pets are safely and conveniently transported to their intended destination while also preserving the integrity of the vehicle of our driver-partners. A driver-partner’s vehicle is their means of livelihood, hence by collaborating with us in maintaining high hygiene and safety standards during the GrabPet ride, pet parents help in making sure that our driver-partners can go about their day worry- and hassle-free.”
For more information and updates on GrabPet,
visit this link.
May 13, 2023
Pinoys love their Nanays: GrabAds insights show how busy Filipinos get around Mother’s Day
The GrabAds SEA Mother’s Day Insights Report 2023
showcases how the leading superapp helps its users create special moments with
their moms during the beloved holiday
The GrabAds SEA Mother’s Day Insights Report 2023 gives brands and consumers a clear picture of how Grab – with its portfolio of convenient, reliable services like GrabFood, GrabMart and GrabExpress – enables and empowers users to create extra-special Mother’s Day celebrations for their moms.
Here are some interesting insights from the report!
- Filipinos plan for
Mother’s Day
Filipinos take Mother’s Day celebrations seriously. In fact, 88 percent of Grab users in the Philippines have already come up with plans specific to Mother’s Day 2023[1]. The respondents look forward most to gathering their families, ordering food online, and going out for a meal together with their loved ones and, of course, their inays.
- Filipinos order food and
ship out items a lot more on Mother’s Day
GrabAds insights also show that Filipinos are happy to create special dining experiences at home as they tend to order more on the second Sunday of May. In 2022, GrabFood orders rose by 25 percent on Mother’s Day versus the average number of food orders across all Sundays of April[2]. The most expensive GrabFood order on Mother’s Day last year was a Php 7,000 steak set[3] – a much-deserved treat for the family!
Padala items also tend to be on the road more during Mother’s Day. For instance, last 08 May 2022, there were 37 percent more GrabExpress Deliveries versus the average Express Orders on the Sundays of the month prior[4]. Indeed, no distance is wide enough to stop the simple thank yous and love yous Filipinos wish to express to their moms.
- Filipinos enjoy ordering
on-demand gifts on Mother’s Day
Gifts overflow during Mother’s Day, too! 8 out of 10 Grab users in the Philippines plan on buying their moms a gift, and 82 percent of these are keen on buying a gift from Grab[5]. Among the most popular choices on GrabFood and GrabMart during Mother’s Day last year were cakes and pastries, flower bouquets, and home and kitchen appliances. Chocolate, ube, and fresh fruit reigned supreme as the top preferred cake flavors[6].
Truly, with reliable and convenient on-demand delivery services like GrabFood and GrabMart, gifts no longer come with the usual long queues, heavy traffic, and aisle-to-aisle exploration in-store.
“Mother’s Day remains to be one of the most important gifting occasions in Southeast Asia. Our GrabAds report shows a surge in user activity one week before the day itself, across the region, as people start looking for ways to make this day extra special for their loved ones," said Jennie Johnson, Head of Regional Marketing, GrabAds. “This Mother’s Day, merchants and brands across the region have the opportunity to connect with consumers looking for the perfect gift for their mom via superapps like Grab”
Creating a special
Mother’s Day celebration should be easy and hassle-free – and Grab makes sure of this. With the wide
merchant selection and reliable on-demand delivery services of both GrabFood
and GrabMart, you can easily pick and order mom’s faves for an intimate family
dinner; or even include special add-ons just to express how much you treasure
her. Tip: Check out the promo code MAMAMART on GrabMart and ILYMOM on GrabFood
on May 14, 2023!
-----------------------------
ABOUT GRABADS
Established in 2018, GrabAds has evolved to become an integrated advertising solutions provider which provides advertisers with multiple channels, such as in-app advertising, branding and product sampling via the Grab ecosystem, for building awareness, engaging audiences and triggering action across the Grab platform. Through its advertising and technology capabilities, GrabAds aims to help people discover, engage, and connect with the best businesses in Southeast Asia. For more information, visit GrabAds For Business
[1] In-app
survey data from 1,798 active Grab users in the Philippines in 2023.
[2] Grab Internal Data; comparing Mother’s Day
GrabFood orders to the average food orders of four Sundays in April 2022.
[3] Grab Food & Grocery Trends Report 2022
[4] Grab Internal Data; comparing Mother’s Day
GrabExpress orders to the average Express orders and order value of four
Sundays in April
[5] In-app survey data from 1,798 active Grab
users in the Philippines in 2023
[6] Grab Food & Grocery Trends Report 2022