Everything is right with "Bawal na Game Show" at TV5

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TV5's rebranding is anchored in providing Filipinos with inspiring and entertaining shows especially in these trying times. Its recent merger with Cignal, the leading direct to home (DTH) satellite provider, has seen TV5 beefing up its programming with the launch of exciting new programs.

Bawal na Game Show is the comic relief that we need now, as it pokes lighthearted fun at our current situation.

Hosted by talented and well-loved comedians Wally Bayola and Paolo Ballesteros, the game show revolves around making sure that the contestants do as they’re told. Wally and Paolo—as twins Bebe Ghorl and Barby Ghorl, respectively—will present challenges to the contestants, but they will also distract and goad the players to break the rules.

In Bawal na Game Show, contestants (called the Pasaways) will compete against each other by following specific rules per round, ranging from easy to difficult ones. The first round is called Bawal Ma-Fall where contestants need to balance an object in their head while following a pose from the Pambansang Poser. The first Pasaway who drops the object will be eliminated.

The second round is called Bawal Ang Da-Moves where they must resist any movement of sorts while subjected to several distractions. Round three is Bawal Ang Sablay where the last 2 contestants will be tested based on their wit & intelligence with a series of tricky survey format questions; while spinning on the “hilocopter" for 10 seconds! The winner for this round can move into the Jackpot Round where they can double their chances of winning. The show can offer winnings up to P 50,000 in each episode.

The show aims to bring its one-of-a-kind game experience to its audiences at home. They will not only enjoy watching the show from the comforts of their home, but they also get the chance to participate as home partners of the studio contestants.

It promises to be jam-packed with fun and laughter courtesy of Wally and Paolo’s tried and tested abilities in comedy and hosting. Watching them will surely help ease one’s burdens and ward off negativity. The show hopes to provide a much-needed respite from all the "bawals'' and bring entertainment to households all over the country. This is quite timely as television can be an effective platform in spreading hope and optimism to Filipinos.

Bawal na Game Show airs 7:30 PM on Tuesdays and Thursdays, and 7:00 PM on Saturdays only on TV5! 

Check these videos.

TV5 Show's Virtual MediaCon with

TV5's Bawal Na Game Show and Fill in the Bank 

 with Wally Bayola, Paolo Ballesteros and Pokwang

Sitel CPO highlights the pivotal role HR professionals play during COVID-19 at the virtual Asia CEO Forum “The Future of Work”

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Alongside industry experts at the recently concluded Asia CEO Forum, Haidee Cabanag Enriquez, Chief People Officer of Sitel PHANZ, and Chair of the Contact Center Association of the Phils. highlighted the need for HR leaders to be at the forefront of balancing business interest with the health and welfare of associates, and in addressing the immediate needs of the organization while steering the path towards longer-term recovery and sustainability. To ably fulfill that role, Enriquez emphasized the importance of retooling and taking time to learn new skills, reinventing the business through innovation, leveraging technology, and reviewing and realigning HR strategies, initiatives and processes.

“I believe that it is in difficult situations like the one that we are facing now that HR leadership really shines through”, Enriquez shared.

The virtual forum entitled “The Future of Work” was broadcasted to over 500 participants on social media and highlighted the latest industry developments in light of the pandemic. Business leaders showcased how they were adjusting, innovating, and revamping operations.

Top row L-R) Richard Mills, Chief Executive Officer, Chalre Associates; Mitch Locsin, First Vice President and Sales Head, PLDT Enterprise; Cary Lagdameo, Head, Demosa Land; (second row L-R) Ruth Owen, Founder, Connected Women; Brad Sinnatamby, Global Operations Head, Orca; Gemma Gaerlan, Chief Operations Officer, EY Global Services; Lars Wittig, SVP-Asean, Regus Spaces; Haidee Enriquez, Chief People Officer, Sitel Ph-ANZ

“This forum is exceptionally important as workers navigate working from home in these unprecedented times,” related Richard Mills, Chief Executive Officer, Chalre Associates. “We’ve learned so much about what is possible and every company has had unique experiences in this new way of working. This timely forum brings together experts from top companies in the Philippines to share their experiences and best practices in light of the current global health crisis.”

Speakers discussed new advances in work-from-home protocols, the various ways they prioritized communication between teams and boosting organization productivity. 

“It has been said that necessity is the mother of invention and that has never been more accurate than it is now. Sitel, as well as the entire BPO industry, have displayed agility and resiliency during these trying times, quickly shifting to new ways of working, collaborating, and providing services. And because of that, I am confident that the industry will emerge stronger and will continue to be a major driver of the country’s economic recovery, ” Enriquez concluded.

ABOUT SITEL GROUP

Sitel Group’s 90,000 people across the globe connect many of the world’s best-known brands with their customers - 3.5 million times every day. As a global customer experience (CX) management leader, we apply our 35+ years of industry-leading experience and the entrepreneurial spirit of our group’s founders to deliver omnichannel experiences through voice, chat, social media and more to customers of our 400+ clients across all verticals – from Fortune 500 companies to local startups.

Our group’s breadth of capabilities – powered by our ecosystem of experts including Learning Tribes, innso, Sitel, Sitel Insights and TSC – go beyond business process outsourcing (BPO) to support every stage of the customer journey. We are redefining the contact center and improving business results by pairing innovative solutions - such as self-care and automation - with the human touch, emotion and empathy of our people.

As a CX platform, we are powered by experts to deliver tailored CX solutions to fit our clients’ needs through our consultative, customer-centric approach adding value at every touchpoint - regardless of location, channel or time of day.

Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter.

SAP Named a Leader in Gartner’s 2020 Magic Quadrant for Sales Force Automation

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SAP today announced it has been recognized as a Leader by Gartner in the July 2020 Magic Quadrant for Sales Force Automation. This is the second year running that SAP has been acknowledged. In its latest report, Gartner assessed products from 15 vendors, including the SAP Sales Cloud solution.

SAP Sales Cloud provides a technological framework for sales teams to take the pulse of each deal, monitor sales analytics, forecast sales revenues and improve sales strategy with content recommendations.

According to the report, SAP was recognized for completeness of vision and ability to execute.

“In today’s competitive marketplace, there is no second chance at securing a deal — customers have freedom and options to look elsewhere if their needs aren’t being met,” said Paula Hansen, chief revenue officer of SAP Customer Experience. “With SAP Sales Cloud, sales organizations can manage the overall health of the business down to individual deals, ultimately driving successful sales results.”

The SAP Sales Cloud solution is part of the larger SAP Customer Experience portfolio, which also includes the SAP Marketing Cloud, SAP Commerce Cloud, SAP Service Cloud and SAP Customer Data Cloud solutions.

To learn more, download a complimentary copy of the report, including Gartner’s in-depth analysis of the sales force automation landscape.

Visit the SAP News Center. Follow SAP on Twitter at @SAPNews.

About SAP

SAP’s strategy is to help every business run as an intelligent enterprise. As the market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP® system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. SAP helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want – without disruption. Our end-to-end suite of applications and services enable more than 440,000 business and public customers to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people’s lives. For more information, visit www.sap.com.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Contactless transactions must still have human touch - UnionBank CX chief

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In an age of social distancing where contactless solutions are the preferred options, companies must not forget that there is still a need for human touch in these transactions in order for them to become more meaningful for the end users.

On the third installment of Union Bank of the Philippines (UnionBank)’s virtual gathering with media on Aug. 19, the leading digital bank’s chief customer experience officer and consumer finance center head Ana Delgado said a contactless experience does not mean “an experience devoid of human feelings and interactions.”

“Rather, we feel that the experience should still, perhaps even more at this time, allow people to connect with each other," Delgado said during the webinar series that focused on contactless banking solutions and their importance in the new normal.

UnionBank has always employed a human-centric approach when it comes to the creation of digital solutions, and part of this is ensuring that customers are able to enjoy contactless experiences that are seamless while still being able to create meaningful human connections, especially amid the COVID-19 pandemic where physical interactions must be minimized as much as possible.

“What we are now focusing on is how we can increase the ability for people to connect to other people as they are doing financial transactions in a contactless world. For instance, when buying things via viber groups, how do we design our receipts to be more friendly? How do we make it easier for people to transfer using QR code?” Delgado said.

More than looking at the features that they currently have, Delgado pointed out how UnionBank is redesigning and repositioning these features. This is ingrained in a continuous cycle of testing, redefining, and deploying that allows them to deliver contactless solutions that address the different pain points of customers when making financial transactions online.

"We are constantly reviewing what we've launched. When we look at our design process, there are several layers to it. We always start with the customer and are led by the customer, which is why we have a purely digital and a hybrid approach," she added.

Amid the pandemic where lockdown levels can change at any time, UnionBank doubled down on its commitment to respond quickly to the ever changing needs of customers, which the bank pins on its agile work culture.

"We expect that we will learn about more things that need to be prioritized, and I think, thanks to our agile way of working as part of our digital transformation, we are confident that we will be able to respond quickly," Delgado said.

GCash doubles down on security amid pandemic

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GCash, the undisputed leading and preferred mobile wallet in the Philippines, is doubling down on security measures to safeguard its users from fraudsters and cybercriminals, putting in different safety nets that keep customers alert and aware of their accounts’ security and safety.

GCash has ensured that users receive SMS, in-app and social media advisories against fraudulent pages, including fake donation drives and fake financial aid offers under the government's social amelioration program.

App notifications informing customers not to share their account details were rolled out. As soon as a customer opens the GCash app, the reminder not to share any information such as MPINs and OTPs (one-time pins) with anyone can be seen.

It has also taken a more active role in ensuring that fake social media advisories and accounts are taken down.

"As the fight against the coronavirus ensues, we're also waging a war against unscrupulous individuals who are taking advantage of this pandemic to defraud Filipinos. We want to ensure that GCash users who are dependent on our services have trust and confidence in our app, which is why we are doing everything we can to improve our own programs that promote cybersecurity awareness,” GCash President and CEO Martha Sazon said.

GCash also launched social media livestreams that explain how users can further secure their account and delve into account safety and security, making sure that the average GCash user understands how and why these features matter.

In line with strengthening its commitment in protecting consumers from financial fraud, GCash publishes timely and easy to understand infographics, in both English and Filipino, through their official social media channels, that remind and keep users up to date. 

"We want to ensure that GCash users who are dependent on our services have trust and confidence in our app, which is why we are doing everything we can to improve our own programs that promote cybersecurity awareness," Sazon said.

GCash has also partnered with authorities in fraud investigations, offering assistance and cooperating with the National Bureau of Investigation (NBI).

In May, GCash helped the NBI arrest three online swindlers who violated the Cybercrime Prevention Act of 2012 and committed estafa. The individuals asked for users' personal details, including birth dates, addresses, authentication codes and email addresses.

"We are committed to ensuring that our users' data is protected and that they enjoy the app safely and securely," Sazon said. "This is why we're always on the lookout at how we can intensify our drive against criminals who continue to sully the company's name.”

Aside from these, GCash has also introduced the Customer Protect program, wherein qualified users are assured of compensation for unauthorized financial transactions on their GCash app, arising from stolen mobile phones or identity theft.

"At GCash, we understand that the surge of users can also breed fraud risks like cyberattacks and identity theft, which is why, since day one, we have always worked toward prioritizing security and reducing our vulnerabilities," Sazon said. "We recognize the importance of mutual trust and confidence between the app and its users and we aim to further develop this through our efforts in upgrading and ensuring that our system is always at its best.”

Globe Fintech Innovations Inc. (Mynt), which operates GCash, is part of the portfolio companies of 917Ventures, the largest corporate incubator in the Philippines wholly-owned by Globe Telecom Inc.

GCash is available for download on the App Store and Google Play. For more information, kindly visit https://www.gcash.com/.