Globe myBusiness is providing business owners and their SMBs new products, services and solutions that help them rediscover a world full of possibilities, opportunities, and brighter tomorrows.
It's one where business owners and their SMBs are able to do business with greater ease, with more efficiency at less cost, and attain sustainability and growth.
"We launched Globe myBusiness in support of business owners and their SMBs. We call it 'Globe myBusiness' as we endeavor to serve the owners and their businesses as if they were our own. It reflects the level of service we provide which is highly personalized and targeted. We are not a mere network provider to them but their business advisor in the most real sense.
"At Globe myBusiness, we listen to our customers’ needs and help them customize a suite of solutions and services designed to address their specific requirements. Globe myBusiness' differentiator is the ability to understand and deliver on the needs of business owners and their SMBs in a way nobody else can," said Martha Sazon, Globe myBusiness Head.
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| Martha Sazon, Globe myBusiness Head |
Sazon pointed out that business owners and their SMBs are a very "sophisticated" market. They know what they want and how to get it. "It all comes down to fulfilling our promise to business owners and their SMBs - that through our team we can make their businesses better by helping them maximize our services. It's ultimately about being a trusted business adviser and constantly delivering on that," she explained.
One perfect example of how a partnership between Globe myBusiness and business owners and their SMBs can produce beneficial results is the case of restaurateur Happy Ongpauco. According to her, she is able to live a wonderful personal life while growing her business. And she has Globe myBusiness to thank for. As a result, she’s been a loyal Globe subscriber for 20 years already.
Happy still remembers the wonder she felt when she got her very first cellular phone from her dad. It was a postpaid handset from Globe. At that time, when cellular phones were not as common as they are today, the instant connections that Globe provided her added a different dimension to her life.
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| Happy Ongpauco |
“Communication between family and friends became so much easier. And when my managers and staff got their own cellular phones, running my restaurants became more efficient. I was able to save on operating costs as we could exchange information more quickly and make decisions faster. We were also able to cut-down on the time and cost of transportation because face-to-face meetings became unnecessary in many cases,” said Happy.
Happy comes from a family of restaurateurs—they own the Barrio Fiesta Group of companies. She learned the ropes of running a restaurant by working in her family’s various outlets, which include Barrio Fiesta, Bakahan at Manukan, Singing Cooks and Waiters, Atbp., and Isdaan. She also studied to become a chef at the Culinary Institute of America.
So it was no surprise when she started her very first restaurant, World Topps, in Timog Avenue, Quezon City in year 2000. She had to borrow money to turn a 60-square meter space into her first restaurant concept which was all about serving global cuisine as rice toppings. In 2011, she opened a second World Topps branch and also a new concept restaurant, Bento Box.
Happy’s other businesses include three other restaurants: Hawaiian Bar-B-Que, Pamana Restaurant, and the I Luv Backyard BBQ joint. She also established the Chef Happy’s Home Made Specialties and Catering Kitchen, and My Happy Carts, which are themed food carts for kiddie parties. Those interested in availing of the services of any of Happy’s businesses should visit the website http://www.happyconceptgroup.com/
Despite having her own restaurants, she is still involved in the Barrio Fiesta Group. These past two years, she’s been busy with opening and taking charge of two Barrio Fiesta branches in Dubai, and one in Canada. She will open another branch in Qatar by the first quarter of 2014.
Happy has also expanded from the food business into the travel and tourism sector. She established The Boutique Bed & Breakfast, a seven-bedroom boutique hotel in Tagaytay. More recently, she put up Slim At Home, a mobile slimming clinic and spa that offers home services to clients. All of these enterprises are operated under the umbrella of her Happy Concept Group of Companies.
According to her, she has enjoyed the benefits of a wonderful life through the advantages that Globe myBusiness has brought to her businesses. “Thanks to the innovative and relevant products of Globe myBusiness, it’s much easier for me to run my business while also having the time and energy for my family and personal hobbies.”
Happy explained that her businesses benefitted greatly from the package of customized services that Globe myBusiness helps create for them. “The MySuper Plans that we got from Globe myBusiness help me, my managers, and my staff keep in touch constantly. In our businesses, we have a lot of people who use their mobile phones differently. Some rely on texting most of the time. Others need to make a lot of voice calls. And then we have people who need to use their smartphones for Internet browsing.
“The good thing about MySuper Plan is that we can choose different packages of features and services for the needs of different people in our organization. And because we only pay for the services we actually need, we are able to bring our telecommunications costs down.
Happy pointed out that Globe myBusiness provides her with 24/7 access to after sales support and customer service. “We’ve also been getting advice about Globe myBusiness products and services through various touchpoints. I get all these through our dedicated Globe myBusiness account manager, or via Globe Stores, the hotline, website, Twitter or Facebook.” Happy has also been doing transactions with Globe online, whether for purchasing products and services or paying their Globe bills.
“I just love the way I am able to access Globe myBusiness whenever, wherever and however I want.” she said. “For me, Globe myBusiness consistently delivers its promise. I can always count on them to help us with both our personal and business needs. I can truly say that they are our trusted business adviser," she added.
Happy Ongpauco and Globe myBusiness. Partners for life. Wonderful.
Like Happy, you too can discover the wonderful life as you grow your business through the products, services, and excellent customer support of Globe myBusiness.
To know more, call the dedicated hotline 730-1288;
email (mybusinesscare@globe.com.ph);
Visit its Web site at mybusiness.globe.com.ph; or
Follow their official Globe myBusiness Facebook Page and
Twitter (Twitter @GlobemyBusiness)
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