OFFICIAL STATEMENT:
In support of the recent announcement of Samsung, we wish to inform our customers that effective immediately Globe will discontinue selling Samsung Note 7 and will no longer issue same device replacements to customers. We have implemented a process to retrieve Note 7 units from customers and replace them with a device of equivalent value. We are taking this matter seriously and will do everything we can to keep our customers from harm when using our service. We will be in touch with our customers within the next 4 days.
To view Samsung’s official statement, visit https://news.samsung.com/global/samsung-will-ask-all-global-partners-to-stop-sales-and-exchanges-of-galaxy-note7-while-further-investigation-takes-place
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