Marking a groundbreaking step towards deaf
inclusion in the workplace, Teleperformance (TP) in the Philippines and the De La Salle-College of Saint Benilde have
formalized a partnership through a Memorandum of Agreement (MOA) signing at the
TP Ayala site in December.
The partnership with the
Benilde Deaf
School (BDS) marks a pivotal moment in
the journey of the first and
largest Great Place to Work company towards
advancing the organization’s diversity, inclusion, and equity (DE&I)
policies. The MOA includes a comprehensive program to train Deaf interns and
equip them with the necessary tools for their integration into the
workforce.
Teleperformance’s
HR Diversity and Inclusion member Aileen Gay Sibal interprets for the executive
leaders and the audience at the MOA signing event with Benilde Deaf
School.
Present in the momentous occasion was the newest
Chief Executive Officer Rahul Jolly; joined by Chief People Officer Jeffrey
Johnson, and VP for Human Resources, Communications and Marketing, Rachel
Cacabelos. Among CSB’s representatives were Vice Chancellor for Academic
Affairs, Angelo Marco Lacson, and OIC Dean of the School of Deaf Education and
Applied Studies, Ana Kristina Arce.
“Teleperformance is geared towards hiring
more persons with disabilities in the coming years. This internship program
provides a safe and inclusive workplace, while ensuring that our Deaf interns
have the necessary resources they need to thrive in their respective careers,” said Chief People Officer & Chief of Staff
Jeffrey Johnson, SHRM-SCP®.
Over the years, TP has demonstrated a steadfast
commitment to deaf inclusion. Notable achievements include hiring PWD employees
and ensuring the presence of dedicated Filipino Sign Language (FSL)
interpreters in corporate events.
Through the introduction and empowerment of Deaf
interns in the workplace, Teleperformance aims to hire more persons with
disabilities in full-time positions.
“Our
Impact Sourcing team has been operating for more than a year. With the
appropriate support, reasonable accommodations, fair policies, and a culture
centered on inclusivity, persons with disabilities can surely flourish in the
IT-BPM industry. The Deaf community at
TP are proof that any PWD can succeed and thrive if a workplace is committed to
its inclusive policies and programs,” said Aura Manalo, Impact Sourcing
Supervisor and Lead of the TP Disability Inclusion Employee Resource Group
(ERG).
“For 2024,
we will be engaging self-identified employees with disabilities with a series
of empowerment sessions. We will also set sensitivity training and exercise to
properly educate our teams and create a safe space for PWDs,” she
added.
For more information on Teleperformance and the
organization’s DE&I campaigns, please visit www.teleperformance.com.
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