TP champions high-tech, high-touch strategy for stronger industry-academe synergy

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Underscores Emotional Intelligence (EI) as critical differentiator amidst AI boom

Chief Executive Officer of TP in the Philippines Rahul Jolly confirms the company’s staunch commitment to continued upskilling and curriculum development as he closes the IBPAP Talent Forum 2025.

TP in the Philippines, a global leader in digital business services and one of the largest IT-BPM employers in the Philippines, gathered more than 140 delegates from the academe, industry, and government at the Talent Forum 2025 co-presented with the IT & Business Process Association of the Philippines (IBPAP), held at Shangri-La The Fort.

TP is one of the key thought leaders in the forum’s highlight activity, the Industry-Academe Link-Up, a platform where delegates explored collaborative initiatives to drive curriculum development, upskilling, and talent acquisition.

During the Industry Showcase segment focusing on industry-academe collaboration, emerging technologies, and talent development, Vice President of Learning & Development Inkee Hidalgo shared TP’s successful programs powered by Emotional Intelligence (AI) and enabled by AI, “Our role in the industry is to continue to innovate the partnerships that we have today and ensure that we continue to prepare our workforce for the needs of the future. The partnership between TP, the [IT-BPM] industry, and the academe is critical and foundational in addressing the talent needs we’re facing today,” said Hidalgo.

 

Vice President of Learning and Development Inkee Hidalgo gets the ball rolling with an Industry Showcase, putting the spotlight on TP’s successful programs powered by Emotional Intelligence (AI) and enabled by AI

In 2024, TP successfully partnered with industry partners, curriculum developers, and with the Pasig City local government for its TP Skills to Employment Program (STEP). The program achieved a remarkable 88% hire rate and received the Grand Anvil Award nomination and the Gold Anvil Award under the CSR/Public Relations category at the recent 60th Anvil Awards organized by the Public Relations Society of the Philippines.

Through the years, TP has consistently engaged in multi-sectoral partnerships to forge programs for skills development and employment opportunities.

 

Chief People Officer of TP in the Philippines Jeffrey Johnson joins an insightful conversation on the evolving role of industry-academe collaborations alongside moderator Celeste Ilagan, Chief Operating Officer of IBPAP; co-panelists Fen Magdalera, former chairperson of GICC; Genevieve Laurel, Founder and Vice Chairman of Southville International School and Colleges; Cheryl Peralta, Vice Rector for Academic Affairs – UST; and Tirso Ronquillo, President of Batangas State University

 

In his expert sharing, TP in the Philippines Chief People Officer Jeffrey Johnson said, “We recognize the gap between skills and talent, and that’s driven by our demands and needs also increasing. We need to evolve and keep investing and working together to level up partnerships so we can create more high skill jobs for the future,”. Johnson was one of the thought leaders in a panel discussion on building effective and future-proof collaborations.

 

Entitled “Industry-Academe Link-Up: Collaborative Strategies for Workforce Development”, the Talent Forum 2025 explored “the evolving role of industry-academe collaborations in shaping workforce readiness within the Information Technology and Business Process Management (IT-BPM) sector, highlighting the Philippine Skills Framework (PSF) as a critical tool for aligning academic curricula with industry needs.”

 

Capping off the high-level activities of the forum, Chief Executive Officer of TP in the Philippines Rahul Jolly ended with optimism and high expectations for growth as the IT-BPM industry and the rest of the nation further embrace digital transformation saying, “As a people company, talent development is a cornerstone of our strategy at TP. Supporting innovation and curriculum transformation is a commitment that we will continue to drive as we move forward in the talent and skills development journey for our industry and our partners.”

 

As part of its strategy to accelerate digital transformation and AI-integration for its operations and clients’ businesses, TP has embarked on an extensive EI program for its people. The company is confident that, in the midst of an intensely digitized world, a workforce with highly evolved EI skills empowered by smart and secure AI technologies will be a critical differentiator for businesses to thrive.