Bacolod City Modernizes Public Safety with Unified 911 Solution from PLDT Enterprise

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Bacolod City, Philippines — The City Government of Bacolod has formally partnered with PLDT Enterprise to deploy the Unified 911 system, with the city serving as the pilot site for the enhanced nationwide 911 platform powered by the Genesys cloud-based system.

PLDT Enterprise and the City Government of Bacolod formalize their partnership to deploy the Unified 911 solution, supporting enhanced public safety and emergency response systems. Atty. Marty Go, City Executive Secretary; Mae Agnes Legaspina, Relationship Manager Executive – NIR, PLDT Enterprise; Dr. Anna Marie Pornan, DRRMO Head; Hazel Amoyan, CRM Head – Visayas, PLDT Enterprise; Hon. Greg Gatasaya, City Mayor, Bacolod City; Sarah Jane Martin, Business Head – Western Visayas, PLDT Enterprise; and Edrian Robete, City MIS.

The partnership marks a significant step in Bacolod City’s ongoing digital transformation and smart city initiatives, reinforcing its commitment to modern, technology-enabled public safety systems.

“Through this partnership, we seek to empower and equip local government units with reliable and secure digital infrastructure, in order to protect, serve, and help save lives,” said Hazel Amoyan, Customer Relationship Management Head – Visayas, PLDT Enterprise. “With Bacolod City as the pilot site for the enhanced 911 platform powered by Genesys, we are supporting a more responsive and coordinated public safety system that aligns with the city’s smart governance vision.”

A Commitment to Supporting Smart and Resilient Local Governments

Bacolod City has been actively modernizing its services through smart city initiatives such as upgraded command centers, e-governance platforms, intelligent infrastructure, and sustainable urban planning.

The city’s objective is to become a future-ready, data-driven, and highly efficient smart city—enhancing public safety, streamlining government services, strengthening connectivity, and ensuring transparent and reliable delivery of public services.

The deployment of the Unified 911 system directly supports this vision.

Mayor Greg Gasataya of Bacolod City shared that PLDT Enterprise has been a reliable partner in modernizing the city’s emergency communications and strengthening fiber connectivity across government sites. “We thank the PLDT for going the extra mile to provide our requirements for this initiative. We value their continued support as Bacolod serves as the pilot city for the upgraded 911 platform.”

Addressing Fragmented Emergency Response Systems

As Bacolod City continues to strengthen its emergency response capabilities, the local government is prioritizing enhancements to existing systems. These aim at improving response times, streamlining coordination, and enabling more efficient and reliable public safety services.

Through its collaboration with PLDT Enterprise, Bacolod City implemented:

• A Unified 911 system for seamless and centralized emergency call handling
• A cloud-based Genesys contact center platform to support command and dispatch operations
• GPS tracking, video streaming, and integrated incident reporting capabilities
• iGate Premium and FiberBiz connectivity across 30 sites to ensure reliable and stable network infrastructure supporting emergency operation

The solution forms part of the national initiative to modernize and unify the Philippines’ 911 system, with Bacolod’s adoption aligned with the broader rollout strategy.

Enabling Faster and More Reliable Emergency Response

The upgraded 911 platform strengthens Bacolod City’s emergency response capabilities by enabling faster call handling, improved coordination among emergency units, reliable nationwide 911 connectivity, and a scalable cloud-based system designed to support evolving operational requirements.

By integrating secure connectivity and centralized dispatch capabilities, the city enhances its ability to respond efficiently to emergencies while reinforcing its broader smart city goals.

Through the Unified 911 deployment and strengthened connectivity infrastructure, the partnership between PLDT Enterprise and Bacolod City reinforces a shared vision of building safer, smarter, and more resilient communities.

To learn more about PLDT Enterprise’s solutions, visit https://bit.ly/pldtenterprise-bacolod-city-unified-911-pr.

PLDT Enterprise Supports Alfamart’s Rapid Expansion with Smart's Superior Mobile Connectivity

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Delivering reliable, high-performance connectivity across over 2000 retail stores nationwide

Alfamart Trading Philippines, Inc. (Alfamart), the minimart chain of the SM Group, continues to strengthen its retail operations nationwide through its longstanding partnership with PLDT Enterprise, leveraging reliable mobile connectivity on the high-performance network of Smart Communications, Inc. (Smart) to support its growing workforce and expanding store network.

PLDT Enterprise and Alfamart leaders come together during a partnership engagement aimed at strengthening connectivity and supporting Alfamart’s expanding retail network nationwide. The collaboration highlights both organizations'' shared commitment to reliable digital solutions that enable efficient operations across Alfamart’s growing store footprint. From left to right: Mary Ann Pagsuyuin, Senior Relationship Manager, PLDT Enterprise; Tony Radovan, Head of Key Industries Group – Retail; Armie Sason, Head of Key Industries Group II, PLDT Enterprise; Victor Genuino, Head of Key Industries Group, PLDT Enterprise, and President and CEO, ePLDT and VITRO Inc.; Harvey Ong, Chief Operating Officer, Alfamart Trading Philippines, Inc., Jason Ngo, Chief Technology Officer, Alfamart Trading Philippines, Inc.; Carmelita King, Head of Fixed Assets and Supplies, Alfamart Trading Philippines, Inc.; Eli Bonsol, Senior HR Manager for Corporate Branding – Human Capital Group, Alfamart Trading Philippines, Inc.

Known for its aggressive growth and expansion plans, Alfamart has built a strong presence across the Philippines, particularly in underserved communities, by providing access to essential goods at competitive prices. With a total network of 2,494 existing branches and plans to open at least 400 new stores annually, reliable communication across its stores and office-based teams is critical to sustaining day-to-day operations and supporting continued growth.

A Commitment to Supporting the Retail Industry

PLDT Enterprise’s collaboration with Alfamart underscores its commitment to supporting the retail sector, particularly large-scale retail operations that rely on seamless coordination across geographically dispersed locations. By providing dependable communication support, PLDT Enterprise helps ensure that retail teams remain connected, responsive, and operationally efficient as Alfamart continues to scale.

To support Alfamart’s communication needs, PLDT Enterprise provides Smart Postpaid Plans, enabling employees across stores and offices to benefit from wider network coverage and reliable mobile connectivity brought by Smart. Running on Smart's superior and resilient mobile network, these solutions help facilitate day-to-day coordination, improve responsiveness, and support the operational demands of a fast-growing retail organization.

“Retail operations depend on consistent and reliable connectivity, especially as store networks continue to grow,” said Victor Genuino, Head of Key Industry Group at PLDT Enterprise and President and CEO of ePLDT and VITRO Inc. “Through our longstanding partnership with Alfamart, PLDT Enterprise remains committed to supporting their operations with mobile solutions that help keep teams connected and enable business continuity.”

A Partnership Built on Reliability and Service

With Alfamart’s transition to Smart services starting in 2020, highlighted by the advantages of nation-widest network coverage and aftersales service, the partnership has now reached its third renewal, with PLDT Enterprise continuing to support Alfamart’s postpaid requirements for both store-based and office-based users. The collaboration reflects a shared focus on reliability, service quality, and long-term partnership—key factors that support Alfamart’s continued expansion and operational efficiency.

From Alfamart, Harvey Ong, Chief Operating Officer, shared that the partnership with PLDT Enterprise continues to play a role in supporting the company’s expanding operations. “As Alfamart grows its store network across the country, having a reliable telecommunications partner is essential. PLDT Enterprise’s mobile solutions and service support our teams as we continue to serve communities nationwide.”

Through this collaboration, PLDT Enterprise reinforces its role as a trusted technology partner for large retail organizations—supporting Alfamart’s mission to improve accessibility to essential goods, generate employment opportunities, and contribute to local economic development across the Philippines.

To learn more about PLDT Enterprise’s solutions, visit [UTM]

About PLDT Enterprise

PLDT Enterprise is the corporate business arm of PLDT, the leading telecommunications and digital services provider in the Philippines. Dedicated to delivering innovative fixed-line, wireless, and ICT solutions, PLDT Enterprise enables businesses to adapt to evolving technological needs, optimize efficiency, continuity, and connectivity, and enhance customer experience. With a strong commitment to doing business responsibly, PLDT Enterprise aims to contribute to the United Nations Sustainable Development Goals by enabling digital transformation, championing meaningful innovations, and bridging the digital divide.

For more information, visit pldtenterprise.com.

PLDT Enterprise and Power Mac Center simplify business mobile connectivity through expanded partnership

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Integrated Apple devices and Smart Postpaid bundles boost deployment and scalable operations

Power Mac Center leaders reaffirm their partnership with PLDT Enterprise to streamline how businesses deploy connected devices across distributed teams.

(In photo from L–R) Power Mac Center executives Maximo Bernales Jr., Business Information Technology Head; Joey Alvarez, Director for Marketing, Product Management, and Visual Merchandising; Maricel David, Head of Enterprise; and Lawrence Sison, Chief Executive Officer, together with PLDT Enterprise executives Blums Pineda, Senior Vice President and Head, Enterprise Business Group, PLDT & Smart; Vic Tria, First Vice President and Head, Enterprise Domestic Business and SME; Nico Alcoseba, First Vice President and Head, Product Management and Innovation; and Jay Lagdameo, Vice President and Head, Domestic Enterprise Business, Regional and Commercial, PLDT Enterprise.

Businesses managing distributed teams and multi-branch operations can now deploy mobile technology faster and more efficiently through end-to-end wireless bundles from Power Mac Center and PLDT Enterprise.

Building on earlier collaborations across PLDT Inc. (PLDT) and Smart Communications Inc. (Smart), the partnership brings device and connectivity offerings in a single package: Combining premium Apple devices with Smart Enterprise Postpaid Plans. With this, enterprise customers of Power Mac Center can simplify procurement, reduce rollout timelines, and equip teams more seamlessly across locations.

Established in 1994, Power Mac Center operates over 100 locations nationwide to support both consumer and enterprise customers with devices, accessories, training, and after-sales services. “Through this collaboration, enterprise customers of Power Mac Center can access digital work tools in a more practical way – with Apple devices ready to connect on Smart’s superior mobile network from day one,” said Blums Pineda, Senior Vice President and Head of Enterprise Business Group at PLDT and Smart. “This supports organizations as they scale, enabling them to deploy technology faster and manage mobility with greater confidence.”

Simplifying how businesses equip and scale teams

For organizations, deploying devices across teams often involves multiple vendors, contracts, and activation processes. By consolidating these into one solution, the bundled offering helps streamline sourcing and onboarding while improving visibility for IT and procurement teams.

This is particularly relevant for businesses scaling operations or managing field and branch-based teams. With built-in mobile connectivity, employees can access business applications, customer data, and cloud platforms in real time - supporting more consistent and efficient operations wherever work happens.

“Our mission in the Enterprise Group at Power Mac Center is to deliver technology that is purpose-built for business. This partnership further strengthens our end-to-end solutions, enabling sustained productivity, seamless collaboration, and continuous innovation in our customers’ operations,” said Maricel David, Power Mac Center Head of Enterprise. “Having embedded these capabilities within our own operations, we are able to confidently bring the same proven approach to our clients.”

Supporting growth through integrated solutions

PLDT Enterprise executives highlight the collaboration with Power Mac Center to simplify mobile connectivity and enable scalable, enterprise-ready solutions nationwide. From (L–R): Blums Pineda, Senior Vice President and Head, Enterprise Business Group, PLDT & Smart; Vic Tria, First Vice President and Head, Enterprise Domestic Business and SME, PLDT Enterprise; Nico Alcoseba, First Vice President and Head, Product Management and Innovation, PLDT Enterprise; and Jay Lagdameo, Vice President and Head, Domestic Enterprise Business, Regional and Commercial, PLDT Enterprise.

Beyond wireless bundles for their end-users, PLDT Enterprise supports Power Mac Center’s nationwide operations through enterprise-grade broadband, iGate, SIP Trunk, and voice and data solutions. This helps ensure reliable connectivity across stores and business locations, with future plans to include colocation services for strengthening digital infrastructure.

“This partnership makes it easier for businesses to standardize how they equip teams across locations - from sourcing devices, to activating connectivity – to consistently support day-to-day business continuity as they grow," explained Vic Tria, FVP and Head of Enterprise Domestic Business and SME of PLDT Enterprise. “At the same time, our continuous support for Power Mac Center’s nationwide operations through reliable connectivity across their own stores help ensure a strong digital foundation as their business expands.”

“Power Mac Center’s expanded partnership with the PLDT Group underscores our commitment to anticipating and responding to the evolving needs of our Enterprise customers. In delivering tailored Apple solutions that enable growth and innovation, we integrate connectivity as a core component, ensuring every device we deploy performs at its full potential and delivers maximum business value,” said Lawrence Sison, Power Mac Center CEO.

Together, PLDT Enterprise and Power Mac Center are helping businesses deploy technology with greater speed, consistency, and control. Furthermore, this initiative builds on PLDT Enterprise’s integrated ecosystem - which delivers end-to-end digital solutions that span fixed and wireless connectivity, cloud and ICT solutions, data centers, platforms, and global capacity - for today's increasingly mobile and distributed work environment.

For more information, visit: <https://bit.ly/pldtenterprise-power-mac-and-smart-postpaid-bundles-pr>.

PLDT Enterprise Bolsters Regional Network Through Partnership with Siquijor Island Cable TV Systems Corp.

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Enabling local providers to deliver dependable connectivity and drive economic growth in the region 

PLDT Enterprise reinforces its regional footprint through its partnership with Siquijor Island Cable TV Systems Corp., supporting island-wide digital services and reliable connectivity for local communities. From left to right: Sarah Jane Hongayo, Relationship Manager, PLDT Enterprise; Ma. Hazel Amoyan, Customer Relationship Management Head – Visayas, PLDT Enterprise; Raul C. Villaver - CEO & President, Siquijor Island Cable TV Systems Corp.; Elvie R. Villaver - Corporate Secretary, Siquijor Island Cable TV Systems Corp.

Siquijor, Philippines — PLDT Enterprise continues to reinforce its regional presence across the Philippines through its long-standing partnership with Siquijor Island Cable TV Systems Corp., supporting the cable operator’s growth and enabling reliable digital services for subscribers across Siquijor Island.

The collaboration highlights how enterprise-grade connectivity can help regional service providers overcome geographic limitations, expand operations, and deliver stable digital services in island communities.

 A Commitment to Supporting Cable Operators Nationwide

PLDT Enterprise remains committed to supporting cable operators and regional connectivity providers across the country. By delivering dedicated internet and Ethernet transport solutions, PLDT Enterprise helps improve network performance, expand service coverage, support digital transformation initiatives, and enable enterprise-grade data transport.

“Through our continued, growing, and evolving partnership with Siquijor Island Cable TV Systems Corp., we demonstrate how PLDT Enterprise supports regional providers with scalable connectivity solutions that enable growth and service reliability,” said Ma. Hazel Amoyan, Customer Relationship Management Head – Visayas, PLDT Enterprise. “We remain committed to helping businesses across the regions operate efficiently and deliver consistent digital services to their communities.”

Representatives from PLDT Enterprise and Siquijor Island Cable TV Systems Corp. strengthen their long-standing partnership to enhance connectivity and digital access across Siquijor Island.

Siquijor Island Cable TV Systems Corp. is a regional cable service provider delivering television and digital connectivity services to residents and businesses throughout Siquijor Island. The company has steadily expanded its subscriber base and infrastructure capabilities through continuous technology upgrades and strategic partnerships.

Addressing Geographic and Operational Challenges

Operating in an island province presents unique connectivity challenges. Limited infrastructure options, complex deployment environments, and increasing subscriber demand required scalable, high-capacity solutions to maintain service quality.

PLDT Enterprise began its partnership with Siquijor Island Cable TV Systems Corp. in 2016 when the company subscribed to an iGate leased line. At the time, connectivity relied on Smart’s Base Transceiver Station (BTS) infrastructure to serve the island location.

 As subscriber demand grew, the partnership evolved. With PLDT’s fiber rollout to Siquijor in 2022, the client gained access to higher-capacity connectivity and improved reliability. Today, Siquijor Island Cable TV Systems Corp. subscribes to iGate Premium service and this year, it successfully deployed a Metro E-Line transport service connecting Siquijor to its mainland content source.

 From Siquijor Island Cable TV Systems Corp.’s Raul Villaver, President and CEO, shared that the collaboration has played a key role in the company’s expansion. “Our partnership with PLDT Enterprise has allowed us to upgrade our infrastructure as our subscriber base continues to grow. With improved capacity and stability, we are better equipped to deliver reliable digital television, broadband, and data services to customers across Siquijor Island.”

Enabling High-Capacity Content Delivery and Operational Continuity

The newly deployed Metro E-Line transport service enables high-capacity content delivery between Siquijor and mainland source infrastructure. This supports seamless transmission of high-bandwidth content such as HD channels, streaming services, and data-intensive applications.

Representatives from PLDT Enterprise and Siquijor Island Cable TV Systems Corp. strengthen their long-standing partnership to enhance connectivity and digital access across Siquijor Island.

The upgraded infrastructure improves network stability and service reliability for subscribers across Siquijor Island while strengthening operational continuity through enterprise-grade infrastructure designed for carrier-level uptime.

With scalable infrastructure in place, Siquijor Island Cable TV Systems Corp. has been able to continuously expand its subscriber base without network performance limitations.

As regional connectivity demands continue to increase, the partnership between PLDT Enterprise and Siquijor Island Cable TV Systems Corp. reflects a shared commitment to resilience, scalability, and long-term growth—strengthening digital access across island communities and reinforcing PLDT Enterprise’s presence across the Philippines.

To learn more about PLDT Enterprise’s solutions, visit [UTM]

 

PLDT Enterprise, Cisco highlight how smart networks are reshaping real-time operations across industries

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Enabling more resilient operations and reduced downtime through industry-leading connectivity

Manufacturing, logistics, and pharmaceutical sectors are under increasing pressure to operate faster, coordinate across multiple sites, and respond to disruptions in real time. However, many still rely on fragmented systems that limit visibility and slow decision-making.

To address these challenges, PLDT Enterprise, the B2B arm of PLDT Inc. and market leader in enterprise connectivity and ICT solutions in the Philippines, in collaboration with Cisco, is working with organizations to strengthen the network infrastructure that supports daily operations.

“Connectivity today is no longer just about keeping systems online: It’s about enabling businesses to respond in real time, operate securely across multiple environments, and scale without added complexity,” said Jay Lagdameo, PLDT Enterprise Vice President and Head of Domestic Enterprise Business - Regional and Commercial. “By working closely with partners like Cisco, we’re helping organizations build the kind of network foundation that supports how industries are evolving today.”

At a recent industry session with leaders from manufacturing, logistics, and related sectors, discussions led by Cisco and PLDT Enterprise focused on how high-performance and resilient network architectures support cross-site coordination, strengthen system reliability, and enable faster, more informed decision-making.

Enabling industry use cases through integrated solutions

The session featured PLDT Enterprise's range of connectivity and ICT solutions designed to support evolving operational requirements across industries. Built on PLDT’s extensive nationwide fiber infrastructure and backed by resilient wireless networks, these solutions are built to deliver for mission-critical operations.

Among these is its Managed SD-WAN solution, which delivers strong connectivity resiliency for industries with highly distributed operations such as logistics, FMCG, and retail. By combining wired and wireless internet links into a unified network, it ensures continuous connectivity across warehouses, distribution hubs, stores, and remote sites.

Intelligent traffic steering and automatic failover allow seamless switching between fiber, broadband, and 5G connections—keeping operations running even during link disruptions through multi-layered redundancy for business continuity.

With centralized management and real-time visibility, businesses can maintain operational efficiency, reduce downtime, and deliver a consistent customer experience across all locations.

From fragmented systems to real-time operations

Traditional setups often rely on siloed systems, making it difficult for teams to access accurate, up-to-date information across locations. This can result in production delays, inefficient inventory management, and slower response to disruptions across the supply chain. Many organizations also face challenges integrating emerging technologies such as IoT, AI, and cloud-based platforms into existing systems, limiting their ability to fully realize the benefits of digital transformation and maintain operational continuity at scale.

With more advanced network capabilities, businesses can move toward integrated environments where data flows seamlessly across operations. This supports use cases such as real-time tracking of goods, automated workflows in production environments, and more efficient coordination between warehouses, distribution hubs, and frontline teams.

Industry collaboration, integrated digital transformation

The collaboration between PLDT Enterprise and Cisco underscores how modern network infrastructure has evolved from a supporting function into a critical enabler of real-time visibility, operational control, and business continuity. This ultimately helps businesses maintain performance and resilience as they adopt more data-driven and automated processes.

Furthermore, this initiative builds on PLDT Enterprise’s integrated ecosystem - bringing together connectivity, wireless, cloud, data center, platform, and global capabilities that are anchored on PLDT Group’s superior network foundation - to help businesses simplify operations and scale with greater confidence.

To learn how PLDT Enterprise helps organizations across industries build more agile and resilient operations through end-to-end solutions, visit https://bit.ly/pldtenterprise-cisco-smart-networks-q1-2026-pr

Nanucell Strengthens MLM Operations with PLDT Enterprise Managed DevOps and Connectivity

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Enhancing scalable IT systems to support growth in the Philippine health and nutraceutical sector

PLDT Enterprise, ePLDT, Multisys, and Nanucell Inc. join forces to celebrate their expanding partnership aimed at enhancing operational efficiency. Leading the contract signing are Dennies G. Cejares (fourth from left), President of Nanucell Inc., and Vic Tria (fifth from left), FVP and Head of Enterprise Domestic Business and SME at PLDT Enterprise and CEO & President of Multisys Technologies Corporation.

Subic, Zambales, Philippines – Nanucell Inc., a fast-growing health and wellness distribution platform under Nanusci Inc., has partnered with PLDT Enterprise, alongside ePLDT and Multisys, to enhance its digital infrastructure. The collaboration supports Nanucell’s expanding nationwide network, enabling more reliable, scalable, and secure systems for its leaders, distributors, and operations.

As a company committed to empowering Filipinos with premium yet affordable nutraceutical products and livelihood opportunities, Nanucell recognizes that sustainable growth requires robust digital capabilities. Through this partnership, the company strengthens its operational backbone with Managed DevOps services, Enterprise Broadband, and Smart Postpaid Plans, delivered through PLDT Enterprise and developed in collaboration with technology partner Multisys.

“Nanucell was built to grow meaningfully, not just quickly. As our network expands, we recognize that the future demands stronger, more reliable systems. This partnership provides the foundation for structured, scalable, and trustworthy growth,” said Connie Salazar-Mirasol, Chief Operating Officer of Nanucell Inc.

The engagement enables real-time tracking, accurate reporting, and dependable platform performance, reducing service disruptions and supporting the company’s multi-level marketing operations. It reinforces PLDT Enterprise’s position as a trusted digital partner for enterprises seeking stable, efficient, and modern IT operations.

“Our mandate at PLDT Enterprise has always been to go beyond connectivity. By combining our expertise in enterprise solutions with Multisys’ software capabilities, we help Nanucell realize its vision of modern digital operations while delivering high-quality health and wellness products to the market,” said Vic Tria, FVP and Head of Enterprise Domestic Business and SME at PLDT Enterprise, and CEO & President of Multisys Technologies Corporation.

Nanucell’s long-standing use of fixed and wireless connectivity solutions remains the foundation of its digital operations, supporting business continuity and growth as the company expands nationwide. The enhanced Managed DevOps capabilities further ensure that its IT systems can scale efficiently, maintaining clarity, consistency, and operational reliability across all business units.

“Through this collaboration with PLDT Enterprise, ePLDT, and Multisys, we are better positioned to maintain stable systems and deliver quality products to our customers as we continue our growth journey,” added Dennies G. Cejares, President of Nanucell Inc.

This partnership marks a significant milestone in Nanucell’s digital transformation, positioning PLDT Enterprise as an end-to-end partner that delivers connectivity, managed ICT services, and long-term operational stability.

For more information, visit https://bit.ly/pldtenterprise-nanusci-epldt-multisys-pr

PLDT Enterprise Bolsters AI Adoption in the Workplace With Digital Assistant ‘Ellie’

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PLDT Enterprise is strengthening AI adoption within the PLDT Group with the launch of Ellie, an internal AI-powered digital assistant designed to boost productivity, collaboration, and operational efficiency—enabling faster and more responsive customer engagement.

Short for Enablement and Intelligence Engine, Ellie reflects PLDT Enterprise’s commitment to embedding AI into daily workflows. Accessible via Microsoft Teams, the platform provides teams with quick access to product information, sales materials, and a centralized, searchable knowledge base—helping employees work more efficiently and focus on higher-value activities.

“Championing AI within our own workplace allows us to lead by example as we transform into a TechCo - demonstrating how AI can enhance productivity and deliver more responsive outcomes for our customers” said Blums Pineda, Senior Vice President and Head of Enterprise Business Group and PLDT Group AI Business Lead.

Through Ellie, employees can easily access product bulletins across PLDT Enterprise’s portfolio of solutions - from fixed and wireless to ICT - along with ready-to-use materials such as sales decks and client proposals. The platform also serves as a centralized, searchable knowledge base that enables teams to quickly find the information and stay aligned when engaging clients.

By consolidating key insights into a single interface, Ellie supports faster decision-making, smarter client engagement, and a more future-ready, AI-enabled workplace.

“Ellie reflects how we are approaching AI as a practical tool for everyday work - not just a future concept, but something our teams can use now to work smarter and respond more effectively to client needs,” said Nico Alcoseba, First Vice President and Head of Enterprise Product Management and Innovations at PLDT Enterprise. “As we continue to evolve the platform, our focus is on ensuring it delivers real value across the organization by supporting faster decision-making, better collaboration, and more impactful outcomes.”

Driving Digital Transformation from Within

The introduction of Ellie reflects PLDT Enterprise’s belief that organizations must embrace digital transformation internally to fully deliver its value to customers.

As the larger PLDT organization continues to advance AI initiatives, Ellie contributes to building a future-ready, AI-enabled workplace—one that leverages technology not only to support clients, but also to transform the way its own teams collaborate and innovate.

Learn more about PLDT Enterprise’s solutions, visit https://bit.ly/pldtenterprise-ellie-ai-tool-pr.

PLDT Enterprise’s PH Digicon 2023 Honored with the Philippine Quill Excellence Award, Reinforcing Its Role as a Catalyst for Digital Transformation

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A win for visionary leadership and immersive storytelling — PH Digicon 2023 honored with Philippine Quill Excellence Award for Special and Experiential Events.

PLDT Enterprise, the corporate business arm of PLDT, reaffirmed its role as the trusted digital transformation partner of enterprises as its flagship innovation conference, Philippine Digital Convention (PH Digicon) 2023 VISION: Reimagine Tomorrow's Enterprise, earned an Excellence Award at the 21st Philippine Quill Awards.

This recognition affirms PH Digicon’s role as a landmark event in the technology and enterprise landscape, and as a primarily customer-centric platform that inspires transformation, innovation, and resilience across industries.

Reimagining Tomorrow’s Enterprise

Held at the Marriott Grand Ballroom, Pasay City, PH Digicon 2023 gathered over 7,000 leaders, innovators, and entrepreneurs under the theme “VISION: Reimagine Tomorrow’s Enterprise.”

Global thought leader Simon Sinek headlined the conference as keynote speaker, joined by business trailblazers who shared insights on leadership, innovation, and technology adoption.

Participants explored immersive spaces, including the Digi Grounds, Digi Hub, SME Zone, and the Start-Up Innovation Challenge, and joined Tech Leadership Forums that fostered cross-industry dialogue.

The creative, multi-layered approach underscored PLDT Enterprise’s commitment to making PH Digicon more inclusive, immersive, and future-forward—a hub where enterprises of every scale could explore how to thrive in today’s rapidly evolving digital economy.

A Recognition of Impact and Innovation

The Philippine Quill Awards honors organizations whose communication initiatives create meaningful impact on both businesses and society.

With this recognition, PLDT Enterprise highlights how PH Digicon 2023 has evolved beyond a marketing initiative into a transformative platform—empowering businesses to embrace emerging technologies such as AI, IoT, and sustainable innovations, while enabling SMEs to scale through digital tools and mentorship.

Leadership Committed to Customer Success

“We are honored to receive the Philippine Quill Excellence Award for PH Digicon 2023. This continuing stream of recognitions affirms that we are delivering on our promise to drive customer success through innovation and collaboration,” said Mitch Locsin, First Vice President and Head of Enterprise Core Business at PLDT and Smart. “This award encourages us to further our mission of empowering enterprises of all sizes to reimagine their future and harness technology to create lasting impact.”

A Continuing Legacy of Transformation

PLDT Enterprise’s recent Philippine Quill win adds another milestone to its growing list of recognitions for PH Digicon 2023. The program also recently earned local and international acclaim at the 60th Anvil Awards and the 2025 Asia-Pacific Stevies®. All these further cement PH Digicon’s standing as the premier enterprise event in the Philippines, setting the standard for how large-scale, customer-centric platforms can influence industries and accelerate digital transformation nationwide.

Learn more about PLDT Enterprise’s events and innovations, visit https://bit.ly/pldtenterprise-21st-ph-quill-awards

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About PLDT Enterprise

PLDT Enterprise is the corporate business arm of PLDT, the leading telecommunications and digital services provider in the Philippines. Dedicated to delivering innovative fixed-line, wireless, and ICT solutions, PLDT Enterprise enables businesses to adapt to evolving technological needs, optimize efficiency, continuity, and connectivity, and enhance customer experience. With a strong commitment to doing business responsibly, PLDT Enterprise aims to contribute to the United Nations Sustainable Development Goals by enabling digital transformation, championing meaningful innovations, and bridging the digital divide.

For more information, visit pldtenterprise.com.

Grit, Family, and a Dream: How a Nigerian Techie Built a Startup Making an Impact in the Philippines

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PLDT Enterprise’s ROI’d to Success podcast features the inspiring journey of CTO Bimbo Adewoyin of Doublesquare Networks Inc. and how technology helped bridge regional gaps in business and communication

In the newest episode of ROI’d to Success, a podcast by PLDT Enterprise in collaboration with Hustleshare, tech entrepreneur and CTO Bimbo Adewoyin shares how Doublesquare Networks Inc. went from humble beginnings to becoming a trusted provider of wireless equipment, structured cabling, and surveillance system solutions for organizations across the Philippines.

Founded with a mission to deliver technology solutions to local businesses, Doublesquare Networks began as a small operation focused on surveillance systems and network design. Today, it supports enterprise clients, schools, LGUs, and commercial establishments—built on years of deep expertise in infrastructure deployment and project leadership.

But it was Adewoyin’s early interest in tech and foundational mindset that laid the foundation and early stages for the future of the company.

“Back in Nigeria, my mom ran a school, and one day, an American friend of hers donated old computers. At the time, I was more interested in cars, but my older brother began tinkering with the computers, and I got curious. Watching a printer work for the first time felt like magic. My brother later brought me to computer cafes, where he was deeply into programming—and that’s really where my passion for technology began,” shared Adewoyin.

Adewoyin’s journey—from growing up in Nigeria and moving to the Philippines for university, to building his startup with no capital and a baby on the way—is yet another shining example of resourcefulness meeting purpose. Fueled by necessity and passion, he gradually built out a team, invested in in-house tech monitoring systems, and gained the trust of large organizations by solving one infrastructure problem at a time.

“I started by renting a small office in Cubao and incorporating the business right away. At that point, I was on my own and wondering, ‘What’s next?’ What kept me going was my son—he became my biggest motivation. My dad told me to double my hustle because I have a family to provide for, and that really pushed me forward. Soon after, my cousin from Bicol joined me, and we began canvassing for projects. Eventually, I built a team, secured more clients, and started distributing and educating people about Ubiquiti products,” said Adewoyin.

As client demand grew, so did the need for stable, enterprise-grade internet to support operations, training, and 24/7 customer support. The company turned to PLDT Enterprise, which provided iGate and broadband solutions to ensure uninterrupted coordination between field teams and clients.

“Reliable connectivity is the backbone of our operations. With PLDT Enterprise’s connectivity solutions, we’ve enhanced our customer service and boosted sales through seamless, stable communication,” he added.

Before partnering with PLDT Enterprise, the company struggled with frequent communication disruptions and project coordination delays. With PLDT Enterprise’s stable and dedicated internet access in place, Doublesquare saw a measurable 20% improvement in sales and client retention—a direct result of reduced downtime and faster response cycles. But these impressive results don’t mean the hustle will slow down in any way for the future.

“These days, I focus on exploring new technologies and innovations that can help the business grow. I’ve come to trust my team with day-to-day operations—they manage everything from client monitoring to service delivery, especially for our enterprise accounts, which require 24/7 support. We meet regularly to align, but I’ve empowered them to take the lead. It’s a collaborative environment—our brainstorming sessions often lead to great outcomes. With such a capable team in place, I now have the time and headspace to seek out fresh opportunities for growth and improvement,” Adewoyin shared.

As the company looks ahead, Adewoyin continues to invest in expanding their service footprint, nurturing tech talent, and helping bridge the connectivity divide—especially for clients in regional and underserved areas.

“Doublesquare Networks’ story is a powerful example of how technology and entrepreneurship can transform lives and communities. At PLDT Enterprise, we are proud to support visionaries like Bimbo Adewoyin by delivering the reliable and scalable connectivity solutions that help businesses grow, innovate, and bridge the digital divide,” said Jay Lagdameo, Vice President and Head of Enterprise Revenue Group at PLDT Enterprise.

Catch the latest episode now on Hustleshare’s Spotify and follow PLDT Enterprise on social media for more stories of digital breakthroughs from businesses across the country.

To discover the digital solutions that can drive your business growth, visit https://bit.ly/pldtenterprise-ROId-DNI-pr  

PLDT Enterprise Empowers Philippine Industries with Robust and Future-Ready 5G Mobile Private Networks

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As industries accelerate their digital transformation, the need for secure, scalable, and high-performance connectivity has become more critical than ever. PLDT Enterprise is leading the charge in bringing advanced 5G Mobile Private Networks (MPN) to the Philippine market, pioneering innovations that boost efficiency, drive automation, and deliver reliable connectivity across key sectors.

Backed by a strong network infrastructure and strategic alliances with global technology leaders, PLDT Enterprise is reinforcing its position as the trusted partner for enterprises leveraging 5G MPN to improve operations, enhance security, and drive new revenue opportunities.

Revolutionizing Industries with 5G MPN

5G MPN is set to transform industries by providing dedicated, ultra-reliable, and low-latency connectivity tailored for mission-critical applications. It provides enterprises with full control over their network environment, ensuring optimized performance and enhanced cybersecurity.

Through its strategic initiatives, PLDT Enterprise is actively exploring 5G MPN applications in areas such as:

· Banking and Financial Services – Strengthening cybersecurity and fraud prevention through secure and seamless authentication.

· E-Commerce and Retail – Enabling real-time data analytics, smart inventory systems, and frictionless transactions.

· Manufacturing and Logistics – Powering automation, robotics, and IoT operations to streamline production and supply chains.

· Smart Cities and the Public Sector – Enhancing public safety, traffic management, and government digitalization.

John Gonzales, First Vice President and Head of Enterprise Consulting Services and Technology Management at PLDT Enterprise, emphasized the company’s vision for 5G MPN, “We recognize that enterprises require more than just connectivity—they need intelligent, secure, and highly customizable network solutions that support their digital transformation goals. With our expertise in 5G and Mobile Private Networks, we are not only future-proofing businesses but also strengthening the country’s overall digital ecosystem.”

A Holistic Approach to 5G Leadership

PLDT Enterprise’s innovation extends beyond connectivity. Its parent company PLDT is actively collaborating with industry leaders to develop a holistic 5G ecosystem that integrates:

· 5G Slicing – supporting ultra-low latency services like video analytics, remote diagnostics, and real-time monitoring.

· Network APIs – giving businesses programmable network capabilities to build and scale digital solutions.

· AI and Automation – driving smarter decision-making through predictive analytics and machine learning models.

Beyond connectivity, PLDT Enterprise solutions are also enabled by the capabilities of ePLDT, the PLDT Group’s ICT subsidiary, and VITRO Inc, its data center arm.

As 5G capabilities continue to expand, VITRO Sta. Rosa (VSR), the country’s first AI-ready hyperscale data center, with its AI-ready infrastructure and diverse network connectivity, is a cornerstone of this strategy – supporting 5G and AI integration with edge computing, hybrid orchestration, and centralized network analytics.

In addition, VITRO’s network of strategically located data center facilities offer not only infrastructure and network resilience, but also a multi-site setup that ensures operational continuity.

Meanwhile, ePLDT delivers tailored multi-cloud and cybersecurity solutions, that safeguard enterprise data and applications while optimizing operational efficiency. Its portfolio also includes cloud and AI-powered services that enable intelligent automation, real-time threat detection, and data-driven decision-making—helping enterprises fully maximize the capabilities of 5G MPN.

Together, these technologies provide enterprises with a fully integrated digital ecosystem, reinforcing PLDT Enterprise’s leadership in next-generation business solutions.

Strengthening the Future of 5G MPN in the Philippines

As global demand for private 5G networks surges, PLDT Enterprise remains at the forefront of enabling businesses to harness the power of 5G MPN. The company continues to pioneer network innovations, coupled with its customer-centric approach, positions it as the premiere partner for enterprises looking to navigate the future of connectivity.

To learn more about PLDT Enterprise's digital solutions, visit https://bit.ly/pldtenterprise-5g-mpn-pr

Agri Exim: Growing Global Impact from the Heart of Mindanao

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How a purpose-driven agricultural exporter is transforming lives—powered by digital connectivity from PLDT Enterprise

A harvest rooted in purpose. A local farmer prepares freshly gathered coconuts in one of Agri Exim Global Philippines, Inc.’s sourcing sites in Mindanao. By supporting smallholder farmers and connecting them to global markets, Agri Exim, powered by PLDT Enterprise’s digital solutions, continues to champion sustainable agriculture and community-driven growth across the region.

At the southern tip of the Philippines, a company rooted in coconut trees and sustainability is making waves far beyond Mindanao. From its humble beginnings to its expansion into Davao, Agri Exim Global Philippines, Inc. has grown into a thriving exporter of organic and conventional agricultural products, connecting local farmers to markets around the world.

Driven by a global vision for sustainability, Agri Exim operates with a triple bottom line approach—economic, social, and environmental—across its entire organic value chain. Its mission is to empower smallholder farmers through ethical sourcing, responsible production, and transparent governance. With over 100,000 certified organic farmers across multiple continents and a steadfast commitment to ESG standards, Agri Exim aims to be the most trusted provider of organic and sustainable food ingredients worldwide. In the Philippines alone, Agri Exim works with over 4,500 certified organic farmers cultivating more than 17,500 hectares of land under its organic program.

Founded as a subsidiary of India-based company, Suminter India Organics, Agri Exim has made its mark by sourcing and processing a wide range of high-value goods—including VCO (virgin coconut oil), coconut flour, Coconut water and CWC (Coconut Water Concentrate), Coconut milk and cream, and RBD (Refined, Bleached, & Deodorized) oil. But more than just its product lines, Agri Exim’s success is defined by the deep mission at its core: to support smallholder farmers and champion sustainable agriculture in the Philippines.

“I believe in our vision of helping the entire community. We have generated over a thousand jobs in less than 10 years. I think that’s the top reason why I am proud to be with Agri Exim,” said Kareen Grace Lacorte, Lead Business HR.

Agri Exim’s work extends far beyond Davao. It has built a resilient network of agricultural communities whose efforts feed global demand—and whose growth is central to the company’s long-term goals. At every step, the people behind Agri Exim remain driven by pride in the farmers they support and the impact they create.

Even in the face of adversity such as the pandemic, Agri Exim doubled down on its commitment to employment and the community. “Even during the pandemic, everyone was still intact. We still continued hiring people and proceeded with operations, as opposed to other industries. We even expanded further. That’s how resilient our company is,” shared Gerard John Deriada, Materials Management Department Manager.

This resilience also paved the way for digital transformation—an essential evolution as the company scaled.

“One way that helped us is the implementation of our ERP system, which needs real-time updating of reports, of our systems, and of everything that is going on in the plant,” Deriada added. “PLDT Enterprise helped us expedite that. It was a dream of our investors and the owner before, and we were not able to do it back then because of connectivity challenges. Through the partnership with PLDT Enterprise and its reliable solutions, we streamlined the process, allowing for more real-time feedback to our group, our company, and to our clients internationally.”

Empowering Agriculture Through Technology

As operations scaled and logistics became more complex, PLDT Enterprise became a critical enabler for Agri Exim’s continued success, providing high-speed, reliable broadband to enable field communications and connectivity.

With real-time updates from farmer partners, agricultural mapping, and harvest coordination, Agri Exim is now equipped to respond quickly and make data-informed decisions. The improvements extended to recruitment and HR functions as well.

“When we transferred to our current location, we initially had difficulty connecting with our candidates and new team members. There was an instance where we had to go out onto the highway due to network limitations which made hiring difficult. Especially now, when people are more digital, we have to be able to connect with them directly and seamlessly. PLDT Enterprise helped us resolve this concern. Now, we can even conduct interviews virtually,” added Lacorte.

These innovations are helping Agri Exim build a digitally ready workforce and supply chain—pushing the envelope of what agriculture can look like in the digital age.

A Commitment to Advancing Smart Agriculture in the Regions

“Agri Exim’s story is a powerful example of how digital solutions can transform traditional industries like agriculture. By enabling real-time coordination, faster decision-making, and stronger market access, we’re helping businesses scale sustainably and create real impact in regional communities. PLDT Enterprise is proud to support Agri Exim in their mission to uplift Filipino farmers and bring world-class products from Mindanao to the global stage,” said Jay Lagdameo, Vice President and Head of Enterprise Revenue Group at PLDT Enterprise.

“We continue to uplift the living of our farmers by empowering them and connecting them globally. Our mission is to improve the whole supply chain. We want to help bridge the gap between farmers and our clients globally with the help of PLDT Enterprise,” concluded Deriada.

As Agri Exim continues to grow, its partnership with PLDT Enterprise ensures that its vision for community-based, globally competitive agriculture remains on track and online.

Catch the full episode featuring Agri Exim Global Philippines, Inc. on ROI’d to Success, now streaming on Hustleshare via Spotify. To learn more about the solutions that can transform your business, visit https://bit.ly/pldtenterprise-ROId-AEGPI-ordernow

PLDT Enterprise Boosts Transport & Logistics with Smarter, Stronger Connectivity Solutions

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 PLDT Enterprise is accelerating digital progress in the country’s transport and logistics sectors by delivering stronger, smarter wireless connectivity through Wireless Indoor Coverage.

Given the Philippines’ archipelagic geography and rugged terrain, many areas stand to benefit more from wireless connectivity solutions than from traditional wired infrastructure, making solutions like Wireless Indoor Coverage especially relevant in supporting the evolving needs of these industries.

“Reliable wireless coverage plays a critical role in enhancing communication across transport and logistics operations, from real-time SMS updates to clear voice calls and seamless data access. Whether inside warehouses, distribution hubs, or transit terminals, strong connectivity ensures accurate coordination, minimizes failed deliveries, and keeps customers informed every step of the way. This ultimately drives greater operational efficiency and boosts consumer satisfaction,” said John Gonzales, First Vice President and Head of Enterprise Consulting Services and Technology Management at PLDT Enterprise.

A Commitment to Transport and Logistics Innovation

PLDT Enterprise’s Wireless Indoor Coverage is about enabling transformation. By integrating wireless connectivity within vehicles and transit hubs, the solution supports the industry through:

• Reliable connectivity on the move, enabling uninterrupted access to safety systems and communications as vehicles travel through different environments
• Consistent, mobile-ready coverage that supports real-time safety features and critical system updates wherever the journey leads
• Remote network management for vehicle fleets, ensuring timely security and configuration updates
• Extended coverage into previously underserved zones, enabling consistent wireless connectivity in enclosed spaces such as bus depots, terminals, and vehicles where signal traditionally weakens

With wired internet still a challenge in some areas of the country, wireless broadband, particularly 5G, emerges as a powerful alternative in the meantime, offering faster speeds, lower latency, and wider reach to connect underserved areas and enable next-generation technologies. 

Given this, Wireless Indoor Coverage helps solve long-standing industry challenges in transport operations—such as ensuring timely SMS alerts (including OTPs), enabling reliable voice calls during emergencies, and maintaining strong mobile data signals for seamless access to navigation apps, dispatch systems, and cloud-based tools.

All these innovations and their respective benefits align with the broader nationwide effort to overcome digital barriers in infrastructure, as highlighted in recent reports on wireless broadband advancements in the Philippines.

Enabling Safety, Efficiency, and Growth for Long Routes and Regional Mobility

PLDT Enterprise’s wireless solutions are designed to keep fleets connected even as they traverse remote areas and regional boundaries. Whether managing cargo transfers between provinces or maintaining communication on extended delivery routes, the solution supports stable, secure wireless access that scales with the mobility needs of the country.

This expanded reach reinforces PLDT Enterprise’s commitment to being the trusted network partner for nationwide transport transformation.

Moreover, by offering transport operators the ability to manage their wireless networks remotely via cloud platforms, the solution not only enhances operational continuity but also boosts cybersecurity and resiliency—key pillars in today’s security-sensitive landscape.

Driving Collaboration for Future Innovations

PLDT Enterprise envisions this initiative as a call to action for transportation companies, logistics operators, and public sector stakeholders to come together and reimagine how businesses move.

“We invite industry players to collaborate with us in crafting wireless solutions that are tailor-fit for their specific environments and use cases. Connectivity should move with you—and with PLDT Enterprise,” Gonzales added.

Learn more about PLDT Enterprise’s comprehensive suite of solutions, visit https://bit.ly/pldtenterprise_wireless-indoor-coverage_pr

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About PLDT Enterprise

PLDT Enterprise is the corporate business arm of PLDT, the leading telecommunications and digital services provider in the Philippines. Dedicated to delivering innovative fixed-line, wireless, and ICT solutions, PLDT Enterprise enables businesses to adapt to evolving technological needs, optimize efficiency, continuity, and connectivity, and enhance customer experience. With a strong commitment to doing business responsibly, PLDT Enterprise aims to contribute to the United Nations Sustainable Development Goals by enabling digital transformation, championing meaningful innovations, and bridging the digital divide.

For more information, visit pldtenterprise.com.