4 tips to keep your printer well-maintained

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Of all the important devices you have in your home and office, one thing you really can’t afford to break down on you at any time is your printer. There’s just too much that relies on a solid working printer, which is why it’s an absolute must to remember keeping it well-maintained at all times.

Fortunately, it’s not hard to keep your printer well-maintained. Just clean it regularly and make sure your ink is well-stocked, among other things. Here are four things to remember when you maintain your printer:

1. Don’t wait

The first thing to keep in mind is really to clean and maintain your printer as much as you can. Like maintaining a car, you shouldn’t wait until there’s something very wrong with your machine before you decide to maintain it. Preventive maintenance will help you make sure it runs smoothly all the time.

2. Use your printer often

Did you know that a printer that’s often working will be more likely to run smoothly? This means printing as much as you can, whenever you can instead of letting it gather dust.

3. Handle with care

When you’re handling your printer—meaning loading it with paper, ink, or simply cleaning it—make sure you handle it with care. Don’t force anything and clean it with a soft cloth. You don’t want to accidentally break any part of it, especially its interior.

4. Go to an authorized service center

If your printer does break down and it’s something you can’t seem to fix yourself, it’s best to let the experts do the fixing. Head to an authorized service center so that professionals can repair your machine, and that you make sure the best possible hands can fix its problems.

If you’ve got a Brother printer, you’re in luck—there are over 170 authorized Brother service centers nationwide. To find your nearest authorized Brother service center, simply head over to the Brother website and use the finder here.

So don’t worry about keeping your printer well-maintained—with these tips and authorized Brother service centers within your reach, you can keep your machine running smoothly at all times!

For more details about Brother products, visit our Facebook page https://www.facebook.com/BROTHERatyourside/. You can also call the Brother Helpdesk Hotline at (02) 8 581-9898, or through the toll-free line at 1-10-BROTHER or send an email to helpdesk@brother.com.ph.

Brother Philippines introduces new iShop feature on Customer Plus App

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Shop for all your favorite Brother products in one place

As we all continue to work and study from the comfort of home, loyal Filipino Brother customers can continue to go online for their printing and organization needs as Brother Philippines introduces iShop, a brand new feature on their Customer Plus App that serves as an online store for Brother products.

iShop puts together Brother’s available inkjet and monolaser printers, labellers, sewing machines, and consumables such as ink cartridges all in one place on the Customer Plus App. It’s accessible by tapping the shopping cart icon on the Customer Plus homepage, and all purchases are made through Brother’s authorized dealers and partners.

“As we continue to battle the pandemic, we at Brother acknowledge that we must adapt to the current normal as best as we can. This is why we want to reach our customers in every possible way with the new iShop feature on our Customer Plus App,” said Brother Philippines president Glenn Hocson.

What’s also good is that customers can still choose to shop for Brother products using their other e-commerce channels, which is also accessible from iShop. They also have the option to reserve or purchase products from the physical stores and pick them up there. The iShop feature is now available on the Brother Customer Plus App. The app can be downloaded on the App Store and Google Play. For easier access and details on the program, customers can visit https://bit.ly/BrotherPHCustomerPlus or scan the QR Code below.

The Customer Plus App is Brother’s exclusive loyalty app launched in October 2019, which gives customers who have existing Brother machines exclusive perks and offers. All existing Brother customers can download the app and register to receive all the benefits! To learn more about and take advantage of the iShop feature, you can check out https://customerplus.com.ph/HowToCPLUS.pdf.

For more updates and info, customers may visit our Facebook page https://www.facebook.com/BROTHERatyourside/. They can also call the Brother Helpdesk Hotline at (02) 8 581-9898, or through the toll-free line at 1-10-BROTHER or send an email to helpdesk@brother.com.ph.

About Brother Philippines

Brother Philippines is a sales subsidiary of the Brother Group. Established in Japan in 1908, the Brother Group delivers products and services to customers all over the world, with manufacturing and sales facilities in 44 countries and regions. Brother Philippines offers products and services with Brother expertise in a wide range of fields such as printing and solutions, home and embroidery sewing machines, labelers, and scanners. Since its establishment in the Philippines in the year 2000, Brother has been placing its customers first everywhere, every time, and has been providing them with superior value with high quality products and services. Brother also prides itself with its sustainable business practices, taking responsibility, acting respectfully, and making a positive difference through Brother Earth. To learn more about the brand and its products, visit the Brother Philippines website at www.brother.com.ph, like its Facebook page (Facebook.com/BROTHERatyourside), and follow it on Twitter (@BROTHERPhils) and Instagram (@BrotherPhils).

Brother Philippines officially certified by Great Place To Work

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Staying true to its constant mission to giving Filipinos with a healthy and positive work environment while also providing customers with reliable and high-quality printing products and solutions, Brother Philippines has officially been certified by international workplace culture authority Great Place To Work.

Great Place To Work conducted its survey and assessment of Brother Philippines earlier this year, mainly polling associates on trust, pride in their work, and camaraderie—metrics that comprise the core of what makes a workplace good, in which the company ranked high. The certification is effective from May 2021 until May 2022.

The survey found that 88% of Brother Philippines associates say that the company is a great place to work, compared to 53% of employees in a typical company. The results also showed that 99% of employees felt that management was competent at running the business, 97% felt good about how the company gave back to the community, 97% agreed that special events were celebrated at work, 96% felt that Brother was a safe place to work, and 96% were confident that they had the right resources and equipment for their job.

Various Brother associates also gave their testimonies as part of the survey, primarily citing a supportive and family-like workplace culture that allows them to grow. Brother’s handling of the pandemic situation, in which the company provided employees with medical assistance, incentives, and bonuses, was also praised.

“The environment we work in is a balance of work and fun, responsibility and reward,” said Grace Vizconde, General Manager of Finance and Administration at Brother, in her testimony for Great Place To Work. “We also work as a family, looking after each other, not just in the Philippines but also globally.”

“It’s one of our main goals to foster a great working environment here at Brother Philippines, because this is how we will be able to continue providing Filipinos with the products they need. We are truly happy and proud that Brother has been recognized as a happy workplace,” said Glenn Hocson, President of Brother Philippines.

Great Place To Work is a global analytics and consulting firm that helps companies produce better business results by focusing on the work experience for their employees. For more information about Brother Philippines’ certification, visit the Great Place To Work website at https://www.greatplacetowork.com.ph/gptwcertified/brother-international-philippines-corp/.

For more updates and information, customers may visit our Facebook page https://www.facebook.com/BROTHERatyourside/. They can also call the Brother Helpdesk Hotline at (02) 8 581-9898, or through the toll-free line at 1-10-BROTHER or send an email to helpdesk@brother.com.ph.