mWell launches mWellMD app, empowering doctors to serve patients anytime, anywhere

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Metro Pacific Investments Corporation’s (MPIC) mWell, the Philippines’ first fully integrated health and wellness app, empowers partner-doctors to go fully digital with the new mWellMD app—a virtual clinic designed by doctors, for doctors.

The mWellMD app allows doctors to easily manage work schedules alongside patient data. Built with the doctor experience in mind, mWellMD gives them a seamless experience from sign-up to consultation, attending to patient needs anytime, anywhere24/7.

MPIC President and mWell Chairman Manny V. Pangilinan says, “We’re committed to delivering innovative healthcare solutions not only for mWell app users but also for our partner-doctors. mWellMD’s future-proof platform empowers Filipino doctors to reach more patients in need through the power of technology.”

MPIC Chief Finance, Risk and Sustainability Officer and mWell CEO Chaye Cabal-Revilla says, “mWell cares for our users and partner-doctors. A smooth doctor experience is an important part of mWell’s operations. We make it a point to listen and respond to their needs. Through the mWellMD app, doctors have seamless end-to-end journey that allows them to conveniently consult and grow their practice. This fully integrated digital healthcare ecosystem gives our countrymen access to quality healthcare here and abroad.”

Clinic operations made convenient

The mWellMD app is loaded with management features for doctors. This includes accessing patient data, billings, referrals to other doctors, and professional fees. All of these features and data are accessible with just a click of a button.They also have an efficient appointment booking system, connecting them with patients using the mWell app. Soon, enhanced features and a wider range of tools will be made available for doctors via mWellMD Advanced.

Designed by doctors for doctors

To guarantee a seamless experience from sign-up to consultation, doctors were engaged to test the platform, making sure that the whole application is intuitive and user-friendly.

“The best healthcare platform should involve the growing needs of doctors and the health industry,” says mWell Chief Technology Officer Dr. Mike Muin. “We are going beyond telemedicine – we are building solutions for doctors to make their practices and their lives better.” As a medical doctor with over twenty years of healthcare IT experience, he says doctors like him will always look for better solutions to respond to constant challenges in healthcare.

Doctors as VIP: Round-the-clock operations and tech support

mWell is committed to providing partner-doctors the assistance they need to grow their practice. Doctors have access to 24/7 tech support, responding to their questions at the soonest possible time. mWell also has an operations team, giving regular updates and training sessions to doctors, ensuring that they have a smooth experience on the mWellMD platform.

mWellMD also follows global security standards to ensure the security and protection of all Personal Information belonging to both the doctors and patients within the system. This is supported by a holistic cybersecurity strategy and framework that can intercept all cyber threats, backed by the best technology and cybersecurity experts.

Angel Redoble, mWellChief Cybersecurity Officer and PLDT Group and Smart Communications FVP and Group CISO said “mWellMD went through rigorous vulnerability tests and security audits. It completed and passed all requirements to bring down all cyber-related risks to the lowest level.”

Easy sign-up

Family doctors, specialists, and mental health experts can reach more patients by signing up as mWell partner-doctor via mwell.com.ph.

Doctors may register in as fast as 30 minutes via mwell.com.ph. No joining fees. Only PRC ID is required.They get 100% of their professional fee without any commission from mWell—no deductions.

To ensure smooth virtual practice, mWell is also offering partner doctors an exclusive high-speed internet plan from PLDT Home Fibr: 100mbps for only P1499.

The mWellMD app for doctors is now available on Google Play Store and Apple App store.

To consult with partner-doctors and access a wide range of wellness features, simplydownload the mWell PH app from the Apple App Store or Google Play Store and register. Follow mWell on Facebook and mwellph on Instagram for more updates.

ABOUT mWell

mWell, is the health technology platform developed by Metro Pacific Health Tech Corporation that offers telemedicine, health and wellness programs, e-commerce, among others, in an integrated, tech-based healthcare digital ecosystem. Metro Pacific Health Tech Corporation is a wholly-owned subsidiary of Metro Pacific Investments Corporation, the leading infrastructure investment company in the Philippines with investments in various infrastructure assets including healthcare. As part of the MPIC Group, mWell is committed to working towards the achievement of the UN’s Sustainable Development Goals, particularly SDG 3: Good Health and Well-being. It also supports the MVP Group’s GabayKalusugan advocacy focusing on quality and affordable healthcare.

mWell fortifies digital health services with back-to-back partnerships

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Metro Pacific Investments Corporation’s (MPIC) mWell further raises the bar for digital health apps as it expandsapp features and services through partnershipswith top names in technology, wellness, and healthcare.

As the Philippines’ first fully integrated health integrated app, mWell’s ecosystem offers a holistic approach to digital healthcare-- from doctor consultation, e-pharmacy, emergency services and home care-- to fitness and nutrition programs created by experts. Supporting mWell in its drive for innovation anchored on good health and well-being are healthcare expertsHealthLink, Lifeline 16-911 and MedExpress.

With these powerhouse partnerships, mWell users can now avail of expert care for loved ones at home through HealthLink. This includes basic care support, cardiac care, elderly care, and post stroke care. Through the partnership with MedExpress, users mayhave their medicines deliveredimmediately after their online consultation. Access to emergency service is also made easier through ties with Lifeline 16-911. Emergency quick response is now just a tap away on the mWell app.

MPIC President, Chairman and CEO, Manny V. Pangilinan says, “Metro Pacific Group’s mWell shall continue to set the standards in digital healthcare by bringing together experts in technology, medicine, wellness, and healthcare in one sustainable living ecosystem.”

“Our mission is to bring healthcare closer to more Filipinos and make health and wellness available and accessible to anyone, anytime, anywhere. We aim to mWellize the Philippines with good health and wellness. With help from our valued partners, we can truly democratize healthcare,” says MPIC Chief Finance, Risk and Sustainability Officer Chaye Cabal-Revilla.

mWell is the Philippines first fully integrated health app backed by the leading names in insurance, PhilCare and Generali. Technology partners include global leaders in wellness, Active8me and Aktivo.The robust platform is built on Microsoft Azure. To ensure protection against cyber threats, mWell is supported by sophisticated technologies and highly skilled cybersecurity professionals. 

Angel Redoble, PLDT Group and Smart Communications FVP and Group CISO says “mWell's cybersecurity practice is based on Predictive, Preventive, Detective and Responsive cybersecurity operations framework of the PLDT Group, designed to identify and respond to threats efficiently and effectively. The mWell systems go through rigorous testings to ensure a sustainable approach in maintaining the highest level of security to protect our systems, network and customers data.”

mWell is a DOH-recognized Telelemedicine Service Provider.

Download the mWell PH app from the Apple App Store or Google Play Store and register. Follow mWell on Facebook and mwellph on Instagram for more updates.

mWell sets new standards in digital health apps with the Philippines’ first fully integrated platform

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Metro Pacific Investments Corporation’s (MPIC) mWell unveiled a roster of groundbreaking firsts in digital healthcare as the Philippines’ first fully integrated health app at the forefront of innovation anchored on good health and well-being.

Beauty queen, TV personality and youth advocate Catriona Gray joined MPIC leaders (L-R) Jose Ma. K. Lim - Director of MPIC, Marisa V. Conde - Vice President for Technical Finance and Data Privacy Officer, Atty Ricardo M. Pilares III - Vice President - Legal, Corporate Governance Officer, Compliance Officer and Corporate Secretary, MPIC, Stanley H. Yang - Executive Vice President, Group Corporate Development, First Pacific, Gary Dujali - Chief Marketing and Commercial Officer, mWell PH, Augusto P. Palisoc, Jr. - Vice Chairman & President, MPHTC,Michael Muin - Chief Technical Officer, mWell PH, Ms. Chaye Cabal - MPIC Chief Finance, Risk and Sustainability Officer, MPIC and Mr. Manny V. Pangilian - MPIC President, Chairman and CEO in celebrating mWell’s groundbreaking firsts in digital healthcare as the Philippines’ first fully integrated health app.

In an event dubbed as PH1 hosted by no less than beauty queen, TV personality and youth advocate Catriona Gray, mWell celebrated the many firsts in a little over a year of its pilot launch and announced other pioneering efforts that help redefine not only telemedicine but the entire healthcare landscape.

PH1 witnessed the full display of mWell app features that showcase its holistic approach to telemedicine—from doctor consultation, e-pharmacy, emergency services and home care— to fitness and nutrition programs. Beyond patient care, it has also designed a cutting edge Electronic Medical Records and clinic management system for partner-doctors.

MPIC President, Chairman and CEO, Manny V. Pangilinan says, “Metro Pacific Group’s mWell is the Philippines’ first fully integrated health app which brings together experts in technology, medicine, wellness, and healthcare in one sustainable living ecosystem. This high- performing platform gives access to quality healthcare and empowers our countrymen to be in control of their health as they rebuild their lives coming out of the pandemic. We shall continue to set the standards in digital healthcare as we build a healthier nation and be recognized as the flag carrier for innovative digital healthcare in the Philippines.”

mWell’s many firsts include:

• · First health app available globally to migrant workers/OFWs
• · First to offer the most affordable telemedicine with free accident insurance package via the Healthsavers Plan
• · First to launch the biggest nationwide digital medical mission with hundreds of volunteer doctors simultaneously providing free consultation all over the country through the National mWellness Day
• · First to offer a wellness score developed by data scientists--the mWellness Score which measures physical activity, steps, and sleep
• · First to provide a cutting-edge, full suite clinic management system designed by doctors for doctors—mWellMD

• · First to provide a portable mobile digital clinic to remote communities in the country—mWell OnTheGo

“We are celebrating so many firsts through sheer dedication, passion and purpose. We were able to come up with these firsts in terms of product features, innovations not only for patients but also for doctors. We believe that uplifting the lives of Filipinos is a prerequisite to national

progress. That’s why mWell helps uplift lives by providing access to better health, which after all is a basic right. It is both a digital health service and an advocacy because at the heart of mWell firsts is our mission to bring healthcare closer to more Filipinos as we make health and wellness available and accessible to anyone, anytime, anywhere,” says MPIC Chief Finance, Risk and Sustainability Officer Chaye Cabal-Revilla.

The culture of innovation continues for mWell—not just as a super app but as a fully integrated healthcare ecosystem that truly responds to the needs of Filipinos. Another first to be launched soon is the mWell Wellness Wearable. This is designed to democratize and empower more Filipinos by making wellness wearables more affordable especially in regional areas. Using the mWell Wellness Wearable, anyone can easily and more accurately track steps, physical activity, and sleep time through the mWellness Score on their watch. Soon they can even monitor temperature, oxygen level, heart rate and other vital signs that will make teleconsultation easier on the app. Another telemedicine innovation in the pipeline is the mWell kiosk to be used by local government units for their medical missions.

mWell is supported by top names in technology, wellness and healthcare including Microsoft, Highly Succeed, Telus, Maya, Bayad, Aktivo, Active8me, Smart, PLDT Home, PLDT Enterprise, PLDT SME, PLDT Global, PSG Global Solutions, The Solution, Department of Migrant Workers Overseas Workers Welfare Administration, Metro Pacific Health, Cardinal Santos Medical Center, Gabay Guro, Gabay Kalusugan, Department of Migrant Workers, Overseas Workers Welfare Administration, PCCSC, MedExpress, Healthlink, Lifeline 16-911, PhilCare and Generali.

Download the mWell PH app from the Apple App Store or Google Play Store. Follow mWell on Facebook and mwellph on Instagram for more updates.

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ABOUT mWell

mWell, is the health technology platform developed by Metro Pacific Health Tech Corporation that offers telemedicine, health and wellness programs, e-commerce, among others, in an integrated, tech-based healthcare digital ecosystem. Metro Pacific Health Tech Corporation is a wholly-owned subsidiary of Metro Pacific Investments Corporation, the leading infrastructure investment company in the Philippines with investments in various infrastructure assets including healthcare. As part of the MPIC Group, mWell is committed to work towards the achievement of the UN’s Sustainable Development Goals, particularly

SDG 3: Good Health and Well-being. It also supports the MVP Group’s Gabay Kalusugan advocacy

focusing on quality and affordable healthcare.