Tunog Transcom Tayo” Rocks on its 2nd Year

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On the second year of the Transcom's musicfest dubbed as Tunog Transcom Tayo, more than 2,000 employees from Transcom Worldwide Philippines’ Manila sites gathered at the Metrotent Convention Center in Pasig City on September 14, 2019 to celebrate camaraderie and togetherness.

The event was graced by live performances from various well-loved Filipino musicians and bands such as Ebe Dancel, Mayonnaise, Chiquerella, Sponge Cola, Where’s Ramona, This Band, Ben&Ben, and Aegis.

"As we've been transforming our business in recent years, creating a positive culture where our folks can express themselves has been and continues to be a key focus. Tunog Transcom Tayo, our annual musicfest, is just one building block in the foundation that is Transcom Tayo and sits alongside our annual CSR activities, our support for the LGBTQ community and our HIV and AIDS awareness campaign in conjunction with The Red Whistle,” said Mark Lyndsell, Transcom’s CEO for the Global English Region.

This is also the second year that a Karaoke-inspired singing contest which Transcom coworkers participate in was incorporated in the music event.

"Our awesome multi-talented coworkers are placed at the heart of Tunog Transcom Tayo and have been auditioning for months as part of our very own Viral Voice competition. Filipinos are known across the globe for their musicality and singing abilities and this is no exception here at Transcom where our finalists will be showing off their talent alongside bands such as Sponge Cola, Ben&Ben, and Aegis,” Lyndsell further shared.

Tunog Transcom Tayo will also be held at the Iloilo Convention Center, Iloilo City on September 21 and at the SMX-Bacolod City on September 22. The event is sponsored by Seda Hotel, Caronia, Jergens, and Liese.

Transcom Opens New Site at The Ayala 30th

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Transcom (Transcom Worldwide AB), a Swedish-owned BPO company, officially opened a 2-floor site at The 30th Corporate Center in Pasig City last August 27. The inauguration ceremony was led by Mark Lyndsell, Transcom's CEO for the Global English Region, along with Lennart Jansson, Swedish Deputy Head of Mission, and James Jung, President of Samsung Electronics Philippines Corporation ( SEPCO).

Located on the 18th and 19th floor of the Ayala 30th shopping and business center along Meralco Avenue, the site is home to at least 1,000 employees serving customers in North America and Asia Pacific.

"We believe that opening this site will reposition us in a highly-competitive BPO landscape in the Philippines and increase our attractiveness to our clients. On top of that, the motivation for the space is to create an amazing environment for our awesome people that truly reflects our core values as an organization which, of course, complements the world class brands we support," according to Mark Lyndsell.

With a mix of smart, flexible, warm, and welcoming design elements, Transcom's new site showcases a design upgrade that supports the organizational transformation it began two years ago as well as the brand refresh it launched in early 2019.

"We wanted a design that would level up our own standard for designing and building our facilities. With this new site, we have actually raised the bar higher in defining our organizational brand as we invest in new spaces moving forward," Lyndsell said.

Paolo Xavier Ilano, an employee who has been with Transcom for seven years and who is a Transcom TAYO Ambassador considers the site as a breath of fresh air. "The view from my office window is as stunning as the interior design inside and outside the Production Floor," he shared

As part of a standard set of amenities across Transcom's workspaces, the site also houses a child care area, gym, sleeping quarters and shower rooms, a pharmacy operated by Generika Drugstore and a café operated by Figaro Coffee

Lyndsell also highlighted that compared to other Transcom sites in Manila and in the Visayas, there are more breakout areas and open spaces at The 30th Corporate Center site. 

"We have lounges, thinking pods and collaboration areas where our employees can simply relax, engage with colleagues, and generate or exchange ideas. We want the amenities to help us convey the message that we truly care for our people," he added.

By the 4th quarter of 2019, Transcom will start growing the site's employee headcount through the expansion of its business in Awesome OS, the Davao-based customer care company it acquired in August 2018. The expansion will mark Awesome OS's  maiden operation in Metro Manila.

Apart from the 30th Corporate Center site, Transcom maintains its regional headquarters site in the Boni area in Mandaluyong and an operations site in Pasig-Tiendesitas. In the Visayas, it operates in the cities of Bacolod and Iloilo. Transcom in the Philippines has about 11,500 employees.