Globe myBusiness offers digital solutions for hotels and restaurants Supports Food & Hotel Expo Manila

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The country’s tourism industry has just recently reached an all-time high tourist arrival of 6.6million, an 11 percent unprecedented growth compared to last year. As a result, a growing demand for quality service and five-star experience in hotel and restaurants is expected over the next years as the Philippine landscape evolves into a hub for both tourism and food culture.

Globe myBusiness booth at the Food & Hotel Expo Manila

On the other hand, the food sector has also been seen growing over the recent years with over 2,000 registered restaurants that opened and a noticeable rise of food parks around the metro in 2017.

Despite the business opportunities mushrooming across the country, most small and medium enterprises (SMEs) are still struggling to survive in the market. And while competition is tough, Globe myBusiness has opened its boundaries to further reach out to its users and consumers by offering affordable digital solutions that are keys to upgrading their businesses.

In the recently concluded Food & Hotel Expo Manila at the SMX Convention Center, Globe myBusiness presented interesting solutions to help SMEs cope with the growing demand.

“Our goal is to help create success for all Philippine businesses, most especially to our small and medium enterprises. We want them to be our partners, to drive operational efficiency and build a digital business ecosystem that can assist them in their business needs,” said Debbie Obias, Vice President, Segment Marketing of Globe myBusiness.  

According to Obias, most SMEs, especially in the hotel sector lack the tools, guidance and experience in setting up digital solutions. Globe myBusiness offers the right connectivity service to provide businesses, whether big or small, an edge over competition and stay ahead of the game through managed services and business solutions such as I.T. equipment, support and maintenance, automation and training , among others.

  

Mitch Peralta, Head, Segment Marketing for tourism and hospitality of Globe myBusiness also shares that “the thrust is to create a five-star experience, making these hotels and restaurants the perfect destination. With customers putting more value to unique experiences, these business improvements can equip owners to give their patrons the service they deserve.” 

Globe myBusiness Segment Head for Tourism and Hospitality Mitch Peralta talks about creating perfect destinations

Peralta continues that “here at Globe, we help our partners help their customers. We constantly find solutions to help them upgrade their business so they can be competitive in the market and offer customers the services they need so they can earn more and grow their business even further.”

The attention to detail is also as crucial. Millennials have an average of 420 friends in their social media network and, “41 percent of them use their phones in fine dining, 69 percent use their phones in fast food places and 25 percent take photos and upload it on Facebook. Free WiFi does not cut it anymore, it has to be strong, fast and stable.”

In the food and restaurant sector, Globe myBusiness has back-of-house and front-of-house technology that can be offered to entrepreneurs. Back-of-house technology includes automated food purchasing and inventory, financial reporting, kitchen display system, menu management and engineering and employee staffing and training, while front-of-house technology includes the POS system, table management, e-payment, gift and loyalty programs, guest services and customer WiFi.

Allowing owners to connect and service their customers as well as meet their growing demands, Globe myBusiness offers solutions such as the RUSH Loyalty App and GoPay Mobile QR Payment. Marketing tools such as SMS Blasts as well as WIFI Setups are also available for their customers to connect while dining in their hotels and restaurants.

To know more about Globe myBusiness and its solutions visit https://mybusiness.globe.com.ph/.

PSBank sweeps top honors in the 26th World HRD Congress

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Philippine Savings Bank (PSBank), the thrift bank arm of Metrobank Group, won top human resource (HR) awards for its innovative HR practices at the recently concluded 26th World HRD Congress last February 15-17, at Taj Lands End, Mumbai, India.

The 26^th World HRD Congress’ jury members bestowed the awards on PSBank VP and HR Group Head Mark Lord Limson during the 3-day conference.

PSBank was awarded the 2018 Global Best Employer Brand, and the Continuous Innovation in HR Strategy at Work. PSBank Vice President and HR Group Head Mark Lord Limson was recognized as one of the 100 Top Global HR Minds. Meanwhile, PSBank President Vicente R. Cuna, Jr. is the lone Filipino awardee to have been conferred the CEO with HR Orientation award.

The World HRD Congress recognized the thrift lender's exemplary initiatives and practices, particularly in simplifying employment processes with the use of automation, strengthening employee engagement through the use of internal social media, nurturing talents through career development programs, and boosting talent acquisition to become the top-of-mind employer of choice.

The India-based award giving body annually recognizes and appreciates the valuable contribution that the Human Resource professionals bring to the organization by aligning people strategy with Business Strategy. These awards were evaluated by an eminent jury comprising of senior professionals based on a pre-defined criteria.

5th Entrepreneur and Franchise Expo to launch on March 9, 2018

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Manila – Philippines’ No. 1 Entrepreneur and Franchise event, the Entrepreneur and Franchise Expo [EFE], is set to launch on March 9, 2018, at Megatrade Hall, SM Megamall, Mandaluyong City.

Now on its 5th year, EFE is a trade exhibition and networking event dedicated to showcasing multiple franchise concepts, from food and drinks to health, fashion, grooming, salons, cleaning, automobile, transportation, storage and much more. This 3- day event will also feature multiple business suppliers dedicated to empower small and medium-sized business owners.

With its tagline “Your Step to Success”, EFE is organized by Mediacom Solutions Inc., a leading trade show and conference organizer from the Philippines. The show expects 100 Franchise Businesses and SME Business Suppliers to participate with over 10,000 Visitors. This tradeshow brings together thousands of aspiring entrepreneurs and business owners from multiple industries.

“Franchising remains one of the most popular ways for Filipinos to start a business. It is expected that the franchise industry in the Philippines will grow by 20% by the end of 2018. The goal of the Entrepreneur and Franchise Expo is to give aspiring entrepreneurs an overview of the franchise industry in the Philippines and to connect franchisors with interested franchisees. At the same time the expo will also showcase various business suppliers catering to small and medium-sized businesses that can help them to grow their business.” says EFE organizer and Mediacom Solutions Inc. CEO, David Abrenilla.  

EFE is sponsored by CignalTV, RK Franchise Consultancy and Benchmark.

Don’t miss this great opportunity and register online to attend the expo for free at www.efe.ph.   

For exhibition and sponsorship inquiries contact Elvis Elorde at +6325094792, or +639273951575, or send an email toelvis@efe.ph.

Connect with the Entrepreneur and Franchise Expo via Facebook at www.facebook.com/EFEph

ABOUT THE ORGANIZER

Mediacom Solutions Inc. (MSI) is a leading Philippine exhibition and convention organizer. MSI is the organizer of the Philippine Investment Expo and Conference, the Philippine SME Business Expo, the Visayas SME Business Expo, the Mindanao SME Business Expo, the Philippine Property Expo, the Cebu Property Expo, the Entrepreneur and Franchise Expo and the Baby, Kids and Family Expo Philippines. For more information visit www.mediacom.ph.

Globe At Home Basic Wi-Fi tips: The difference between Wi-Fi and Internet explained

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Studies have revealed that the Philippines spends the most time online, averaging eight hours and 59 minutes each day. But while Internet usage in the country is continuously growing, many are still confused about the difference between Wi-Fi and the Internet.

Wi-Fi connects devices to a local area network (LAN) without having to use physical cables. In the past, devices were linked via actual network cables, which can be inconvenient and cumbersome to set up and maintain. Simply put, a Wi-Fi network is a wireless local network, connected by a device called a router that users can get from a trusted broadband provider.

On the other hand, the Internet is a vast network that connects computers from around the world through many routers. Devices connected to the LAN are then connected to the wide area network (WAN) or the Internet, where users can browse on social media, search on the Internet, watch videos, and play games.

Understanding the differences between the two technologies can help you learn ways on how to optimize your home internet connection with a few simple fixes, and easily spot and troubleshoot your issues. For example, certain internet issues may simply be due to poor propagation of Wi-Fi signal due to obstructions. It could also be due to numerous users connecting to the Wi-Fi network all at the same time, who are all performing bandwidth intensive activities like streaming, since your router allocates your total subscribed bandwidth across all connected users accordingly. Your Wi-Fi speed also changes depending on how far you are from your router.

Simply put, think of the internet as your water source at home, and your home piping and faucets as your Wi-Fi network. The Wi-Fi network only acts as a vehicle to deliver your connection to the internet, in the same manner as how you use and access your water at home through your faucets.

Globe At Home believes that Filipinos deserve first world internet, and is committed to bring leading edge network technology to 2 million homes by 2020. It offers fast and reliable connections through its bundled promos, beginning with the Globe at Home Plan 1299, which has speeds of up to 10Mbps and 10GB worth of data allocation per month. You can also go all out with the new Go Unli plans starting at Plan 1699 for 5 Mbps. New customers can also enjoy six months of free access to Netflix, HOOQ, and the Disney Channel Apps.

Customers can also make the most out of their Wi-Fi connection through the Globe Tech Squad, our special tech customer service team that will provide end-to-end support for Wi-Fi connectivity and home-related needs for a one-time fee of P 1,200. The Globe Tech Squad is equipped to diagnose the different spaces of your home to identify potential signal interferences, improve the Wi-Fi signal by recommending the best router placement to increase signal strength & coverage, and resolve connectivity issues with the necessary Wi-Fi mesh extenders and configuration. Find out more about the Globe Tech Squad at shop.globe.com.ph/tech-squad

To ensure that users can enjoy the best connection possible, it is advisable to get a good Internet plan that can provide its needs. Learn more about Globe at Home from www.globe.com.ph/broadband.

Forging the right career path : TELUS International Philippines fosters career callings for its team members

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Most employees, if not all, experience uncertainty in their work lives, with the pressure to climb the corporate ladder and realize their full potential. Michael Kerr, author and president of Humor at Work, says that this is due to their fear of both failure and success, of looking stupid, and of the unknown. However, these fears, once conquered, can lead to endless possibilities and to reaching heights beyond one's expectations.

Corporate Events Manager Maria Carmela Esquivias in one of the company's quarterly events for senior team leaders at TELUS McKinley West in Taguig.

TELUS International Philippines Corporate Events Manager Maria Carmela Esquivias’ 15 years at the company is a testament to this. After a significant amount of time leading call center operations, Esquivias successfully moved further along her career path after challenging herself and following what she believes to be her calling – the diverse and colorful world of events management.

TELUS International Philippines is best known for supporting individuality, diversity, equality, and inclusion among its team members. Over the years, the leading business process-outsourcing (BPO) company has celebrated these through several employee engagement efforts that ensure a ‘caring culture.’

Esquivias receiving her 15-Year Service Milestone Award

Taking the Lead

Esquivias came to realize that her passion extended to creating and hosting corporate events. Starting out as an agent, Esquivias moved up the career ladder slowly but surely, and eventually landed herself the role of Operations Manager. She was then offered a new role on TELUS International Philippines’ Corporate Culture team after being recognized for her active participation in company events.

Equipped with strong management principles and tons of determination, Esquivias set on to conquer this new territory. “I want to be an example and a representation of how one can grow inside the TELUS International family,” Esquivias shares. “It’s a way for me to share the culture that I’ve come to appreciate inside the company.” Juggling conflicting requirements and working long hours are a given in the world of events management but as demanding as it may sound, Esquivias carries her role out with grace, hard work, and grit.

Esquivias has helped realize one event after another without a day feeling like work. Her time on the Corporate Culture team has exposed her to various company events like the annual CSR volunteer activity TELUS Days of Giving (TDOG), the annual company sports fest TELUS Healthy Living Cup, site wide theme days, special interest group activities, and CSR events.

“The leader I had was very supportive of my intentions to try out the role in the Corporate Culture team, and I’m glad that TELUS International Philippines gave me an opportunity to excel in the post I wanted to explore,” she shared. “I took the challenge as I was very eager to work on events.”

Moving up and beyond

In 2012, Esquivias became TELUS International Philippines’ Corporate Events Manager and the rest, as they say, is history. Since then, she has taken the lead in creating activities that promote the team company culture and mounting a significant number of TELUS International Philippines’ big-scale events like the Town Hall celebration, TELUS International Philippines’ major get-together event for more than 6,000 team members.

She also emphasized that the company’s focus on its team members’ needs is what sets her experience apart from that of other event management professionals in the industry. “From the efforts provided by my team to the activities done by the entire organization, TELUS International really sets the bar high when it comes to mounting unique and well-planned events,” she shares. “From a personal perspective, I think the way that TELUS International Philippines puts their team members at the heart of crafting each event definitely makes the experience all the more unique.”

Elai states that her achievements, such as the recently received 15-Year Service Milestone Award, is not just measured by the success of the projects she handles but by the camaraderie and teamwork that her team, together with the whole TELUS International Philippines community, fosters. “Without the utmost support of the whole team, the significance of those events would not be this meaningful. This is the main reason why I keep doing what I do and pushing myself and the team to put our best foot forward,” Esquivias concludes.

Putting passion in perspective

To better support the growth of team members and aspiring leaders like Elai, TELUS International Philippines created a Coaching for Excellence program designed to ensure everyone receives proper mentoring and leadership support. The coaching program also helps the company better understand the true calling of each of its team members – an excellent opportunity for job-seekers, be it fresh graduates and job-shifters alike – to channel their diverse passions in the right place. There’s also the Learning@TELUS International Roadmap, a series of learning programs and certifications directed towards developing team members’ leadership skills and nurturing homegrown talent.

TELUS International Philippines’ Vice-President of Brand, Marketing and Culture Warren Tait further affirms the company's commitment to creating a caring culture that fuels their team members' dedication and hard work. “We believe that passion brings out the best performance in everyone and that’s also the message that we want to communicate. We at TELUS International Philippines strive ensure that our team members are in a place where they are realizing their full potential.”