Teleperformance bags nine awards, re-enters longest and largest awards program in Europe

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Teleperformance, a global leader in digital business services, bagged nine awards at the European Contact Centre & Customer Service Awards (ECCCSA) in December.

The recognition was awarded to TP by “the longest running and largest awards programme in the customer contact industry.” In 2022, Teleperformance bagged eight awards at the prestigious program. 

The organization’s ECCCSA awards this year include the following:

●       Best Business Process Outsourcing (BPO) Partnership (Large)

●       Best BPO Partnership (Small)

●       Two-time Best Multilingual Customer Service

●       Best Supporting Team

●       Best Cross-Functional Collaboration

●       Two-time Best Approach to Diversity, Equity, Inclusion, and Belonging

●       Best New Customer Contact Operation

TP bested large names in the field after the award-giving body had a thorough review of the organization’s remote work solutions, comprehensive security measures, and exceptional client support. Among Teleperformance’s cutting-edge technologies are the multi-awarded Cloud Campus,  a cloud-centric model to support work-at-home-agents (WAHA); and TP GenAI, the company’s very own artificial intelligence (AI) platform. 

“Our title as a leading digital business solutions provider knows no borders. Teleperformance’s triumph in the prestigious European Contact Centre & Customer Service Awards reflects our team’s unparalleled commitment to deliver exceptional customer service across the globe,” said Teleperformance Philippines’ Chief Executive Officer Rahul Jolly. 

To date, Teleperformance operates in 95 countries globally, with nearly 500,000 employees currently serving 170 countries in 300 languages and dialects on behalf of many of the world's most respected brands.

In 2023 Teleperformance Philippines was certified as a Great Place to Work® in the Philippines for the sixth consecutive year. TP is the first, the largest, and the first BPO company in the country to achieve the Great Place to Work® certification.

To learn more about Teleperformance Philippines, visit their website at www.teleperformance.com.

 

 

Eastern Communications celebrates 145 Years of High-Tech and High-Touch Services to Filipinos

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Eastern Communications' Co-Coordinators Atty. Aileen Regio and Vince Tempongko give their celebratory message at Eastern’s 'Timeless Connections' 145th anniversary celebration

Premier telecommunications company, Eastern Communications, welcomes its 145th year anniversary bringing life-changing innovations from households to businesses as the longstanding connectivity and ICT solutions provider in the country.

Eastern Communications’ Co-Coordinators Atty. Aileen Regio and Vince Tempongko shared that Eastern has been a prevailing telco partner of businesses, organizations, and families since it was founded in 1878. Its 145th milestone anniversary signifies its commitment to uphold its promise to deliver high-tech and high-touch solutions to Filipinos.

“Marking our 145 years of service, we extend our heartfelt gratitude for the unwavering support of our partners and the Ka-Eastern community. This milestone marks our legacy of linking lives—unseen but omnipresent; we experience these links in familial ties, in agreements among businessmen, in the very bond we each have to our country as Filipinos. We are proud to be the link that keeps families and businesses better connected,” said Regio.

"As pioneers of connectivity, we take pride in building the foundations of the Philippine telecommunications industry. Positioned at the forefront of change, we transform today's ideas into tomorrow's realities with our unwavering personalized service. With valued partners, we eagerly anticipate writing the next chapters of Eastern Communications for centuries to come," expressed Tempongko

Pioneering Advancements

Eastern Communications was the pioneering connectivity service provider in the country and was commissioned by the Spanish government to provide the country’s first telegraphic services. With this, Eastern helped bridge communications in the early times and foster innovation for flourishing businesses. It also pioneered the first data center in the country and was the first Philippines telecommunications company to receive the ISO 9001:2015 mark for business operations.

Over a century later, it evolved into a company offering business-grade solutions, including Connectivity, Network, Security, Cloud, Data Center, and Business Applications. These recognitions underscore Eastern's commitment to delivering cutting-edge products and shaping the country's digital transformation.

As Eastern Communications celebrates its rich history, it also looks forward to a promising future in 2024, driven by a commitment to progress and a vision for continued excellence.

Delivering Trailblazing Innovations

Building on its legacy of firsts, Eastern commits to delivering outstanding telco services and has previously expanded its services through the Philippines’ largest submarine cable network—the Philippine Domestic Submarine Cable Network (PDSCN)—which is a joint infrastructure project with partners Globe Group and Infinivan Inc.

For 2024, Eastern Communications eyes focus on ICT solutions. It will continue to widen its ICT portfolio, including the newly launched CIXA Cybersecurity suite and the DDoS Protection offering in collaboration with Nexusguard (NXG). Additionally, the company supports business operations and remote work through Google Workspace for Enterprise and Education in its latest Business Applications offerings.

Meanwhile, for Eastern’s Cloud and Data offerings, it reinforce its data services by partnering with more data center platforms like Digital Edge, HPE DC Solutions, and ePLDT, to lay the foundation for a more interconnected society.

To mark its achievements and build excitement for its 145th anniversary milestone, Eastern hosted a series of 'Hats Off' appreciation night events with its most loyal customers and partners. These events honored the longstanding commitment of its stakeholders, highlighting the joint success of Eastern and its partners and building anticipation for achieving greater heights ahead.

For more information about Eastern Communications’ world-class services, visit eastern.com.ph.

 

Light up your New Year with Globe in NYE AT THE 5TH!

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Are you ready to ring in 2024 with a bang? Globe is teaming up with Bonifacio Global City and the local government of Taguig for NYE AT THE 5TH – a street celebration that's going to brighten your world.

Prepare to dive into a night of unforgettable fun on December 31 at the Globe Booth at Bonifacio High Street Amphitheatre. As you step into this festive arena, feel the pulse of a community coming together, ready to set the stage for a truly fantastic year ahead.

A spectacular K-Pop performance

A stellar performance by one of K-Pop's biggest groups is set to electrify the evening, which is why Globe KmmunityPH and Anything K-Pop Manila is teaming up once again to amp up the energy. Whether you're a long-time stan or new to the scene, there is a diverse array of awesome activities designed to immerse you in the vibrant world of K-Pop.

Capture your moments at the Globe photobooth

Make your New Year's Eve more memorable at the Globe photobooth. It's the perfect spot to snap your festive OOTD, gather with loved ones for a group photo, and capture the spirit of the celebration.

Arcade fun with friends

Challenge your friends and test your skills at Globe's arcade machines. It's not just about winning; it's about enjoying every playful moment and maybe even snagging some cool prizes.

Dance parties to keep you moving

Get ready to move and groove! Spontaneous dance parties are set to erupt, offering you a chance to dance your heart out. Mingle with fellow party-goers in these impromptu dance-offs and let the rhythm of the night take over.

Exclusive deals from 0917 Lifestyle

Fashion meets fandom with 0917 Lifestyle's exclusive freebies and discounts on some of their most popular collections. Enjoy up to 50% off on shirts, accessories, and more. It's the perfect opportunity to showcase your style and express your fandom.

Concert experience at the Globe booth

Experience the concert with added comfort at the Globe booth. This is your chance to enjoy the performance in a cozy setting, making your New Year's Eve celebration even more special.

"Joining BGC and Taguig City in this celebration is our way of bringing people together and fueling their passion. We’re creating a vibrant space where fans can connect, and we're excited to offer an experience that's both fun and meaningful as we welcome the new year,” said Crisela Magpayo-Cervantes, Globe’s Vice President for Marketing Communications.

As the countdown to the New Year begins, don't miss the chance to be part of this unforgettable celebration. Join Globe at the Bonifacio High Street Amphitheatre on December 31 for a gathering of hearts and dreams, all united by the excitement for new beginnings.

See you there!

Jobstreet by SEEK’s seekMAX releases new learning content to jumpstart your career in 2024

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As you welcome 2024 with a bang, it’s an opportune time to elevate your career and reach your highest potential. Whether you're embarking on your first job search or considering a fresh start as an employee, now is the perfect time to improve your job-hunting skills at your own pace.

To help you manifest your dream job in the year ahead, leading job portal Jobstreet by SEEK releases its newest series of content through its online learning platform seekMAX addressing the key concerns of jobseekers. The seekMAX is an in-app feature dedicated to helping professionals further hone their skills and advance in their careers.

Job hunting requires planning, determination, and deliberation. While there is no one-size-fits-all manual for getting hired, there are ways you can do to increase your chances. In the latest content titled Top 4 Tips to Land Your Dream Job, engineer and host John Paul Penuliar has got you covered with the do’s and don'ts of job application, so you can prepare your resume accordingly, boost your credibility, and potentially secure that dream job you’ve always wanted to pursue.

Making a lasting impression at the onset of your job interviews is crucial in landing a job, which is why it’s important to always prepare yourself. But how do you respond to difficult questions? seekMAX answers this in the episode entitled Navigating Tricky Interview Questions. There’s no need to panic now as Penuliar shares how you can tackle tough interview questions like a pro. Fill up your confidence with expert tips and juicy secrets that will help you survive your interview day with flying colors!

Lastly, career strategist, speaker, and coach Linda Raynier answers one of the most burning career questions of any candidate in another seekMAX content: Why You’re Not Getting Job Offers. Job seeking is not a walk in the park—you may not land a role in your dream company, or get the job you’ve been vying for. In this video, she shares practical insights on five potential reasons why job offers aren’t piling up your way.

“The new year provides us all a new beginning, so there’s no better time for jobseekers to progress in their careers than now. With seekMAX and Jobstreet by SEEK’s new AI-powered features, they can have access to thousands of opportunities and resources to equip them throughout their job application journey and even beyond that,” says Dannah Majarocon, Managing Director, Philippines, Jobstreet by SEEK.

Aside from career tips and resources, seekMAX also provides a community of like-minded individuals to share your career goals with, help you expand your network, and support you as you advance in your career.    

To watch the latest content, access seekMAX through the Jobstreet by SEEK mobile app available on Google Play or App Store. To learn more about seekMAX, visit https://www.jobstreet.com.ph/page/seekmax. 

 

Jonas Brothers’ ‘The Tour’ Set to Visit the Philippines in February 2024

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Fresh off the heels of their final North American shows and three-night hometown run, Jonas Brothers have announced that THE TOUR will also journey to the Philippines on February 22, 2024, to perform at the Mall of Asia Arena.

‘The Tour’ is their most ambitious outing to date with 98 shows across 26 countries. Every night is a celebration of five albums and features their best hits throughout the years including a variety of career-spanning deep cuts and fan-favorite hits.

Their monumentally successful North American run, which hit legendary venues including Toronto’s Rogers Centre, Chicago’s Wrigley Field and Los Angeles’ Dodger Stadium, concluded this month at Barclays Center in Brooklyn. In 2024, the tour will continue its trek around the globe starting in The Philippines, Indonesia, and New Zealand in February. They will also perform for the first time ever in Australia, New Zealand, Poland, Austria, Czech Republic, Northern Ireland, Hamburg, Lyon, Munich and Norway.

The Jonas Brothers reaffirmed their status as global icons and left a lasting imprint on the hearts of their Filipino fans. Their upcoming concert in the Philippines is promoted by Ovation Productions with Blast TV as the official media partner. General on sale will be on 6 January 2024, at 12 noon through smtickets.com.

For more details and updates about the concert please check the official website and Facebook Page of Ovation Productions at https://ovationproductionsmanila.com/ and https://www.facebook.com/ovationproductions/.

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About Jonas Brothers

Standing out as one of the most successful groups of the 21st century, Jonas Brothers—Nick Jonas, Joe Jonas, and Kevin Jonas—have sold north of 20 million albums and counting, garnered two GRAMMY® Award nominations, earned 26 Billboard Hot 100 hits, logged three consecutive #1 debuts on the Billboard 200, and generated billions of streams. Among many accolades, they’ve recently claimed a star on the Hollywood Walk of Fame. In 2019, they notably ignited the comeback of the decade with their Platinum-Certified Republic Records debut, Happiness Begins. It yielded the history-making, 5x-Platinum smash “Sucker,” which minted them as “the first group in the 21st century to debut at #1 on the Hot 100,” exploded as the “longest running #1 Pop Airplay Single of 2019,” and received a GRAMMY® Award nomination in the category of “Best Pop Duo/Group Performance.” Bowing at #1 on the Billboard 200, Happiness Begins impressively scored the “biggest sales week of 2019 at time of release” and housed the Double-Platinum “Only Human” and Platinum “Cool.” The band supported the album with the worldwide “Happiness Begins Tour”—selling over 1.2 million tickets—and the Amazon Original documentaries Chasing Happiness and Happiness Continues. Along the way, the members simultaneously juggled prolific solo careers extending into television, film, and successful business ventures. In 2023, Jonas Brothers once again proved they are a constant force, embarking on a new era with the release of The Album, via Republic Records. The Album was produced by Jon Bellion and features hit singles “Waffle House” and “Wings.” In support of the new album and this new era for Jonas Brothers, they kicked off “The Tour” with two sold-out shows at New York's iconic Yankee Stadium on August 12th and 13th.

“The Tour” will include stadium and arena dates around the globe through 2024, resulting in the band's biggest and most extensive tour to date.

#OvationProductions