Eastern Communications' clients commend telco for its high-tech and high-touch service at annual lifestyle event

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As Eastern Communications nears its 145th milestone anniversary, a number of valued clients have expressed commendation and confidence in the company for its outstanding service aligned with its ‘high-tech’ and ‘high-touch’ promise at the recently concluded Link VIP Club events.

Eastern Communications held a fun and action-packed movie night and other exclusive loyalty perks for Link VIP Club members.

"As our 145th anniversary draws closer, we celebrate our rich history and the invaluable bond we have forged with our clients through the years. The past years may have brought considerable challenges, which is why our commitment to strengthening genuine connections with our partners is more vital than ever," said Carlo Alzul, Eastern Communications’ Enterprise Sales Head.

From January to June 2023, the company was able to reach an overall customer satisfaction score of 92.83%. Meanwhile, onwards the second half of the year, Eastern has launched the Evolve Your Way Campaign, encouraging its clients to start embracing digital transformation in their business. Eastern asserts itself as a trusted partner in this journey, offering its loyal customers top-tier ICT solutions allowing them to stay connected at all times.

Eastern Communications as the Top Telco Choice

Eastern Communications Link VIP Club Members reiterated their confidence and shared the top reasons why Eastern remains their Telco of choice in the industry.

UnionBank Philippines Vice President and Head of Infrastructure Operations, Collaboration and Security, Chester Velasco, disclosed that Eastern hits all his priorities when it comes to network operations such as unparalleled support, stable connection, and flexibility. Per Chester, businesses looking for stable connectivity, quick response time, and reliable SLA can connect with Eastern.

Meanwhile, Makati Development Corporation C0G1 & C0G4 IT Officer Nick Moratin and Infrastructure Officer Darwin Hutba shared that they highly applaud the fast turnaround period of Eastern Communications. According to Hutba, Eastern is able to deliver required services in three days to one week. Its enterprise-grade services with extensive coverage areas have been a big help in their operations. In addition, Moratin appreciates that they can easily reach out to Eastern unlike other ICT providers reflecting its high-touch promise.

Makati Development Corporation C0G1 & C0G4 IT Officer Nick Moratin and Infrastructure Officer Darwin Hutba

Relatively, AEC Digital Services OPC Treasurer and General Manager, Rozano Santos, shared the benefits and special privileges as an Eastern Link VIP Club member. Per Santos, on top of Eastern’s quality service, he appreciates its strong sense of camaraderie regarding them as long-term colleagues and family members.

AEC Digital Services OPC Treasurer and General Manager, Rozano Santos

To honor its valued Link VIP Club members, Eastern Communications held a series of activities as part of its annual lifestyle events. Among these was the exclusive block screening of "Mission: Impossible – Dead Reckoning Part One" during the “Link Up: Movie Night” held at the Bonifacio High Street Cinema in Bonifacio Global City (BGC). This was followed by another recent "Link Up: Bowling Tournament" event held at Studio 300, Pasig City.

For years, the Eastern Link VIP Club has offered loyal customers exclusive lifestyle and entertainment events including bowling nights, parties, and private movie screenings. These events to unwind and bond with other partners provide an avenue for opportunities and create stronger ties.

Inspiring Entrepreneurs to Evolve

To inspire other entrepreneurs, Eastern Communications has also released the "Evolving Entrepreneurs" video series, sharing the journey of startups and emerging business owners with Eastern. The success stories of these entrepreneurs reveal how Eastern Communications provided tailored solutions empowering them to adapt and thrive in their business.

Among them is DigitalPH Asia Corporation Operations Supervisor David Gonzales saying that learning never stops in a tech-driven world and Eastern has been instrumental in allowing them to keep up with the latest trends and deliver nothing but the best for their clients.

DigitalPH Asia Corporation Operations Supervisor David Gonzales

Meanwhile, HQElleven Design Lab Inc. Founding Partner Marco Abelardo disclosed how high-tech solutions helped boost their business. Per Abelardo, technology is an edge and provided them a playing field where they can compete with bigger agencies through the accessibility of apps. Through cloud-based technology, they were able to share everything and foster collaboration.

HQElleven Design Lab Inc. Founding Partner Marco Abelardo

On another note, President of OBANANA
Francis Calumba gave strong advice on managing risks and failure. Per Calumba, not everything will go as planned so we need to view them as an opportunity to learn and grow.

President of OBANANA
Francis Calumba

As Eastern Communications approaches its 145th anniversary, it continues to emphasize the importance of personalized customer service. Its award-winning “Link VIP Club” and "Evolving Entrepreneurs" series are examples of how Eastern Communications continues to go above and beyond to cater to its clients' needs.

For those in search of more than just an ICT solutions and internet service provider, Eastern Communications can be your dedicated partner on the path to success. To join and learn more about Eastern's Link VIP Club and exclusive perks, connect with an Eastern Account Manager at 5300-7000 now or message @easterncommph on Facebook.

To view Eastern Communications’ wide array of products and services, visit www.eastern.com.ph